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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings report shows declining revenues and margins, increased net loss, and reduced cash reserves. Despite optimistic guidance and strategic partnerships, there are concerns over unclear management responses, particularly regarding conversion improvements from TikTok and revenue growth strategies. The mid-single-digit EBITDA margin guidance further pressures sentiment, leading to a negative outlook.
Revenue $76.5 million, down 13% year-over-year; decline primarily due to the impact of the elimination of organizer fees introduced in late 2023.
Ticketing Revenue $70.4 million, down 10% year-over-year; decline driven by paid ticket volume recovering from the impacts of the organizer fees.
Marketplace Revenue $6 million, down 35% year-over-year; decline expected due to the loss of organizer fees, partially offset by strength in Eventbrite ads.
Total Ticketing Volume 72 million, up 2% year-over-year; driven by a strong rebound in free tickets, which were up 8%.
Paid Ticket Volume 21.6 million, down 10% year-over-year; improvement in trends from Q3 where it was down 14%.
Transacting Paid Creators 166,000, down 9% year-over-year; improvement in trends from Q3 where it was down 12%.
Gross Profit $52 million, down 15% year-over-year; margin decline to 68.2% from 70.1% due to a mix shift away from organizer fee revenue.
Total Operating Expenses $60 million, down from $71 million year-over-year; decrease driven by lower personnel costs due to workforce reduction.
Net Loss $8.4 million, compared to a net loss of $900,000 in the same period a year ago.
Adjusted EBITDA $6.5 million, down from $8.8 million year-over-year; reflects the impact of the elimination of organizer fees.
Cash, Cash Equivalents and Restricted Cash $465 million at the end of Q4, down from $531 million at the end of Q3.
Total Debt $241 million at the end of Q4; managing debt maturities is a key priority.
New Product Launch: Rolling out a redesigned Eventbrite app with immersive event discovery features, including video and social-driven recommendations. Launching HITLIST, curated event recommendations from cultural tastemakers and brands.
Market Expansion: Focusing on expanding consumer reach and deepening creator engagement. High volume creators accounted for nearly 60% of paid tickets in 2024, indicating a targeted market strategy.
Operational Efficiency: Eliminated organizer side listing fees, allowing unlimited event publishing without upfront costs. Reduced total operating expenses to $60 million in Q4, down from $71 million a year ago.
Strategic Shift: Transitioning to a leaner, more efficient business model with a focus on ticketing revenue and marketplace monetization. Guiding to a lower revenue range for 2025 due to structural revenue mix changes, not weakening fundamentals.
Revenue Decline: Eventbrite reported a Q4 revenue of $76.5 million, down 13% year-over-year, primarily due to the elimination of organizer fees, which is expected to result in a $20 million revenue headwind for 2025.
Ticketing Revenue: Ticketing revenue declined 10% to $70.4 million, driven by a decrease in paid ticket volume, which continues to recover from the impacts of the organizer fees introduced in late 2023.
Marketplace Revenue: Marketplace revenue declined 35% to $6 million, attributed to the loss of organizer fees.
Operating Expenses: Total operating expenses were $60 million in Q4, down from $71 million a year ago, but increased chargebacks and fraud remediation expenses were noted.
Net Loss: Q4 net loss was $8.4 million compared to a net loss of $900,000 in the same period a year ago, indicating financial instability.
Debt Management: Total debt at the end of Q4 was $241 million, with a focus on managing debt maturities as a key priority for the year ahead.
Economic Transition: 2025 is framed as a year of transition, with expectations of continued recovery in ticketing trends and a shift in revenue mix due to the elimination of organizer fees.
Pricing Model Change: Eliminated organizer side listing fees to allow creators to publish unlimited events without upfront fees, leading to improvements in creator acquisition, event volume, and ticket transactions.
Eventbrite Ads Growth: Ads revenue grew 35% in Q4 and 83% for the full year, with creators using ads selling 4 times more tickets than those who didn’t.
Consumer Engagement Initiatives: Rolling out a redesigned Eventbrite app and launching HITLIST curated event recommendations to enhance event discovery.
Creator Engagement Focus: Investing in retention programs and expanding segments like timed entry, while deepening relationships with high-value creators.
Marketplace Monetization: Expanding Eventbrite ads and enhancing targeting and automation to improve advertiser efficiency.
Q1 2025 Revenue Guidance: Anticipate net revenue for Q1 2025 to be within a range of $71 million to $74 million.
2025 Full Year Revenue Guidance: Expect full year net revenue to be within a range of $295 million to $310 million, reflecting a $20 million revenue headwind due to the elimination of organizer fees.
Adjusted EBITDA Margin Guidance: Expect adjusted EBITDA margin percentage in the mid-single digits for 2025, excluding non-routine items.
Long-term Growth Outlook: 2025 is viewed as a year of transition, with expectations for stronger growth in 2026 and beyond.
Share Repurchase Program: 3 million shares repurchased during Q4.
The earnings call reveals mixed signals: while revenue and ticket volume are down, there is significant growth in Eventbrite ads and improved adjusted EBITDA. However, concerns about market competition, economic uncertainty, and debt obligations persist. The Q&A section highlights management's strategic focus on cost reduction and growth investment but lacks specific guidance on gross margin improvements. These factors, coupled with the absence of a clear market cap, suggest a neutral stock price reaction over the next two weeks.
The earnings call presents mixed signals: while there are positive developments like improved engagement, cost management, and confidence in future growth, these are countered by a decline in revenue and ticket volume, and economic uncertainties. The Q&A reveals confidence in sustaining growth, but the overall financial health and market challenges temper optimism. The neutral rating reflects balanced positive and negative factors, with no clear catalyst for significant short-term stock movement.
The earnings call presents a mixed outlook. While Eventbrite's strategic initiatives like app redesign and ads growth show promise, challenges such as a 14% revenue decline and competitive pressures persist. The guidance for Q1 2025 is modest, and although there is optimism for long-term growth, the lack of a shareholder return plan and increased net loss are concerning. The Q&A session highlighted some positive app engagement trends but lacked clarity on key metrics. Overall, the neutral sentiment reflects the balance between potential growth and current financial challenges.
The earnings report shows declining revenues and margins, increased net loss, and reduced cash reserves. Despite optimistic guidance and strategic partnerships, there are concerns over unclear management responses, particularly regarding conversion improvements from TikTok and revenue growth strategies. The mid-single-digit EBITDA margin guidance further pressures sentiment, leading to a negative outlook.
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