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  4. Amdocs Limited (DOX) Q1 2026 Earnings Call Transcript

Amdocs Limited (DOX) Q1 2026 Earnings Call Transcript

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DOX
Amdocs Ltd
51.75 USD
+1.11%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

The earnings call summary shows strong financial performance with revenue and profitability exceeding expectations, and positive shareholder return plans including increased dividends and share repurchases. Despite some vague responses in the Q&A, the new partnerships and strategic investments in AI and cloud services are likely to boost future growth. The unchanged guidance despite a revenue beat reflects caution, but overall, the sentiment is positive with potential for stock price increase.

Key Financial Performance

Revenue $1.16 billion, up 4.1% year-over-year and 3.5% in constant currency. The increase was attributed to consistent financial performance and strategic growth initiatives.

Profitability Improved by 40 basis points year-over-year, reflecting a balance between internal efficiency gains and investments for long-term growth.

Non-GAAP diluted earnings per share $1.81, above the guidance range, primarily due to a lower-than-expected tax rate for the quarter.

12-month backlog $4.25 billion, up $60 million sequentially and 2.7% year-over-year, indicating strong business momentum.

Regional Revenue - North America Up nearly 4% year-over-year and higher sequentially for the fourth consecutive quarter, driven by consistent growth.

Regional Revenue - Europe Up 17% year-over-year and 1% sequentially, driven by organic growth initiatives and contributions from the acquisition of Profinit.

Regional Revenue - Rest of the World Down year-over-year but improved slightly sequentially, with growth expected to continue despite quarterly fluctuations.

Managed Services Revenue $746 million, up 2.3% year-over-year, maintaining a 65% share of total revenue, supported by high renewal rates and expanded multiyear engagements.

Free Cash Flow $237 million before restructuring payments, equating to 33% of the full-year target, driven by strong earnings-to-cash conversion.

DSO (Days Sales Outstanding) 76 days, decreased by 5 days year-over-year but up 2 days sequentially, reflecting efficient cash collection.

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Operating Highlights

Generative AI and data services: Amdocs announced the development of aOS, an agentic operating system purpose-built for telecommunications, to be showcased at Mobile World Congress. This system integrates Cognitive Core and aims to simplify and accelerate AI transformation in telecom operations.

MATRIXX Software acquisition: Amdocs acquired MATRIXX Software for $197 million in cash, enhancing its billing, monetization, and charging solutions portfolio. This acquisition is expected to bring Amdocs' full suite of products to MATRIXX's customer base, including major Tier 1 service providers.

Global customer footprint expansion: Amdocs expanded its presence with new multiyear agreements, including Vodafone Germany and two new logos in Western Europe. It also signed a proof of concept with a leading operator in Japan.

T-Mobile collaboration: Amdocs signed a new multiyear agreement with T-Mobile, focusing on managed services, software development, and AI innovation. This includes supporting T-Mobile's integration of USCellular.

Operational efficiency: Profitability improved by 40 basis points year-over-year, reflecting internal efficiency gains and investments in long-term growth.

Cloud migration: Amdocs is supporting AT&T's cloud modernization journey, applying AI-driven migration capabilities to modernize infrastructure and improve operational efficiency.

Generative AI strategy: Amdocs is accelerating investments in its next-generation AI platform, Cognitive Core, and its integration into the new aOS system.

Leadership transition: CEO Joshua Sheffer announced his retirement effective March 31, 2026, with Shimie Hortig set to succeed him, ensuring continuity in strategic direction.

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Risk or Challenges

Revenue decline with T-Mobile: Amdocs expects a revenue decline with T-Mobile in fiscal 2026 due to a lower level of spending by the customer, despite signing a new multiyear agreement.

Integration activities with T-Mobile and USCellular: Integration activities related to common systems and USCellular are nonrecurring and are ramping down by design once completed, potentially impacting future revenue.

Macroeconomic environment: Amdocs is closely monitoring customer demand and spending behavior within the prevailing global macroeconomic environment, which could impact growth opportunities.

Foreign currency movements: Unfavorable foreign currency movements impacted revenue by $3 million in Q1 and could continue to affect financial performance.

Restructuring charges: A restructuring charge of $0.09 per share was incurred in Q1, and additional restructuring charges may be taken, impacting profitability.

Higher finance costs: Non-GAAP net interest and other expenses are expected to increase due to higher finance costs, reducing cash balance and funding strategic growth plans.

Project-oriented customer activities in Rest of the World: Revenue trends in the Rest of the World region may fluctuate due to the project-oriented nature of customer activities, creating potential variability in financial performance.

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Guidance & Outlook

Revenue Growth: Reiterating guidance for revenue growth of 1% to 5% in constant currency for fiscal 2026. Revenue growth for Q2 is expected to be between $1.15 billion to $1.19 billion.

Non-GAAP Operating Margins: Expected to be within the target range of 21.3% to 21.9% for fiscal 2026, reflecting a balance between R&D investments and operational efficiency gains.

Non-GAAP Diluted EPS Growth: Guidance for growth of 4% to 8% in fiscal 2026, with the midpoint positioning for high single-digit total shareholder returns including a dividend yield of around 2.7%.

Free Cash Flow: Expected to generate between $710 million to $730 million in fiscal 2026, equating to a conversion rate of roughly 90% relative to expected non-GAAP net income.

Generative AI and aOS: Announced the development of aOS, a next-generation agentic operating system for telecommunications, expected to drive long-term growth. The platform will be showcased at Mobile World Congress in March 2026.

Cloud Migration: Continuing to support cloud migration initiatives, including collaboration with AT&T to modernize core infrastructure and improve operational efficiency.

Market Expansion: Plans to diversify into new geographies such as Japan, Africa, and the Middle East, and expand in emerging domains like generative AI, fiber rollout, and MVNO segments.

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Shareholder Return Plan

Dividend Yield: 2.7% for fiscal 2026

Cash Dividends Paid: $57 million in the first fiscal quarter of 2026

Share Repurchase: $146 million worth of shares repurchased in the first fiscal quarter of 2026

Remaining Repurchase Authority: $840 million as of December 31, 2025

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Key Q&A

Q:Can you provide more details about the T-Mobile multiyear agreement, including its duration, scope, and comparison to the prior agreement?
A:The T-Mobile agreement is a 5-year deal covering managed services, development services, AI-related activities, and integration of common systems. It also includes support for the integration of USCellular. Revenue is expected to decline in 2026 due to lower spending appetite, and the integration of USCellular is not a recurring activity but rather a project with a defined end.
Q:What is the strategic value of the MATRIXX acquisition, and what revenue expectations are associated with it?
A:The MATRIXX acquisition adds a charging engine suitable for Tier 2 customers, consolidates a competitor, and strengthens Amdocs' market position in charging and monetization. Revenue from MATRIXX is included in the guidance, with about half of the year's growth attributed to M&A. The company is cautious about revenue visibility from MATRIXX as it is a software product company.
Q:Can you provide more details about the new agentic operating system (aOS) and its potential as a growth engine?
A:The aOS is a next-generation platform for GenAI, designed to operate on top of any BSS/OSS infrastructure. It enables agentic operations across activities and is expected to serve as a future growth engine. The full showcase will occur in Barcelona, and no significant revenue from aOS is included in the current fiscal year guidance.
Q:What is Amdocs doing to assist Verizon with its restructuring and AI initiatives?
A:The response was vague, with no specific details provided. It was mentioned that Amdocs is engaging with Verizon to explore how they can help in the future.
Q:How are telcos progressing in their AI journey, and what opportunities does Amdocs see in this area?
A:Telcos are moving from opportunistic to strategic use of AI, with Amdocs developing a holistic value proposition through aOS. While many customers are conducting POCs and achieving some value, the industry is still in the early stages of leveraging AI.
Q:Why did Amdocs maintain its fiscal year guidance despite a slight beat in Q1 revenue and Q2 guidance?
A:The slight beat in Q1 revenue and Q2 guidance is attributed to faster performance rather than any specific customer or event. The fiscal year guidance remains unchanged as the differences are not significant.
Q:What is the progression and trajectory of milestones for the new T-Mobile multiyear agreement?
A:The agreement involves multiple activities, including managed services, development work, AI integration, USCellular integration, and rationalization of systems. There are no singular milestones; progress depends on continuous execution and meeting T-Mobile's demands.
Q:Review of Unclear Management Responses
A:Amdocs provided vague responses regarding their engagement with Verizon's restructuring and AI initiatives, offering no specific details or commitments.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
AI agreement
AI platform
Amdocs Mobile
Amdocs domain
BSS OSS
Europe acquisition
GenAI
Mobile World
Swisscom
TELUS
TVs
Telefonica Germany
Vodafone Germany
Western Europe
World Congress
acquisition MATRIXX
agreement Mobile
announcement aOS
award logo
consumer domain
delivery
domain expertise
footprint
foundation
generation AI
integration activity
move
nature
note
people
period
purpose telecommunication
recognition Amdocs
role
stack
track

DOX Transcript

Amdocs Limited (DOX) Q2 2026 Earnings Call Transcript
Positive5-13

The earnings call summary reflects strong financial performance, with revenue and EPS surpassing guidance, and positive developments in product and market strategy. The Q&A section further supports this with optimistic insights on AI and technological transformation. Shareholder returns through dividends and repurchases add to the positive sentiment. Despite some uncertainties about future growth, the overall sentiment is positive, suggesting a likely stock price increase of 2% to 8% over the next two weeks.

Amdocs Limited (DOX) Q1 2026 Earnings Call Transcript
Positive2-4

The earnings call summary shows strong financial performance with revenue and profitability exceeding expectations, and positive shareholder return plans including increased dividends and share repurchases. Despite some vague responses in the Q&A, the new partnerships and strategic investments in AI and cloud services are likely to boost future growth. The unchanged guidance despite a revenue beat reflects caution, but overall, the sentiment is positive with potential for stock price increase.

Amdocs Limited (DOX) Presents at 53rd Annual Nasdaq Investor Conference Transcript
Neutral12-10
Amdocs Limited (DOX) Q4 2025 Earnings Call Transcript
Positive11-11

The earnings call highlighted strong financial performance, including record high managed services revenue and improved profitability. The company has a robust pipeline and strategic focus on cloud and AI, with optimistic guidance for future growth. Although T-Mobile's reduced spending poses a challenge, Amdocs' strategic initiatives and shareholder return plans mitigate this. The Q&A session revealed management's confidence in AI-driven growth and strategic investments. Overall, the positive financial metrics and strategic focus suggest a favorable stock price movement in the short term.

DOX Slides

PDFAmdocs Q1 2026 slides: Revenue and EPS beat expectations, stock dips 8.6%
2026-02-03
PDFAmdocs Q2 2025 slides: Revenue grows 4% YoY, stock dips despite earnings beat
2025-05-07

DOX Report

AMDOCS LTD 6-K
6-K
2025-02-18
AMDOCS LTD 6-K
6-K
2025-02-05
AMDOCS LTD 6-K
6-K
2025-02-03
AMDOCS LTD 6-K
6-K
2024-12-23

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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