Crocs, Inc. (CROX) Q4 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call highlights several concerns: revenue decline in key markets, reduced marketing spend, and significant tariff impacts. Although there are positive notes like international growth and cost-saving initiatives, the guidance remains weak with declining margins and EPS. The Q&A reveals management's lack of clarity on key issues, further contributing to uncertainty. The combination of these factors, along with a cautious consumer environment, suggests a negative stock price movement in the short term.
Key Financial Performance
Full Year Revenue $4 billion, with $3.3 billion from the Crocs Brand and $715 million from HEYDUDE. Crocs Brand grew for the 8th consecutive year, while HEYDUDE revenue was down 14% year-over-year due to strategic actions to stabilize the brand.
International Revenue $1.6 billion, up 11% year-over-year, driven by 23% growth in direct-to-consumer and 5% growth in wholesale. Growth was led by China (up 30%), Western Europe, and Japan.
North America Revenue $1.7 billion, down 7% year-over-year, attributed to reduced promotional activity and careful management of sell-in to the North American market.
Direct-to-Consumer Revenue Over half of enterprise revenue, grew 3% year-over-year for the Crocs Brand, while HEYDUDE's DTC revenue was up 3% due to strength in digital marketplaces and new retail stores.
Wholesale Revenue Crocs Brand wholesale revenue was down 1% year-over-year, while HEYDUDE wholesale revenue was down 27% due to accelerated cleanup actions and managed sell-in.
Free Cash Flow $659 million, enabling $128 million in debt repayment and $577 million in share buybacks, representing 10% of shares outstanding.
Adjusted Gross Margin 58.3% for the full year, down 50 basis points year-over-year due to a 130 basis point tariff headwind, partially offset by lower sourcing costs. Crocs Brand gross margin was 61.3%, down 30 basis points, while HEYDUDE's was 44.8%, down 290 basis points.
Adjusted Operating Margin 22.3% for the full year, down 330 basis points year-over-year, impacted by cost savings programs and discrete costs.
Adjusted Diluted Earnings Per Share $12.51, down 5% year-over-year, with a non-GAAP effective tax rate of 17%.
Inventory $369 million as of December 31, up 4% year-over-year in dollar terms but down high single digits in units, reflecting better inventory flow management.
You have reached the limit. Sign up to access full content
Get started
Operating Highlights
New Product Introductions: Positive consumer response to new product introductions, including the Echo RO, Baya platform height style, and Crafted Clog. Sandals category grew significantly, nearing $450 million in sales, with new franchises like Saturday and updated personalizable 2-strap sandals planned for 2026. Jibbitz and personalization accessories also expanded.
HEYDUDE Product Development: HEYDUDE focused on core products like Wally & Wendy slip-ons and introduced Stretch Jersey and Stretch Sox. Plans to scale sandals and expand HEY2O and work programs for 2026.
International Expansion: International revenues grew 11% in 2025, with strong performance in China (30% growth), Japan, Western Europe, and India. Plans to open 200-250 new stores internationally in 2026.
Social Commerce: Expanded TikTok Shop to 7 new markets in 2025, with plans for further expansion in 2026. Crocs remains the #1 footwear brand on TikTok Shop in the U.S.
Cost Savings Initiatives: Executed $50 million cost savings program in 2025 and identified $100 million in additional savings for 2026 through organizational simplification and supply chain optimization.
Debt Reduction and Share Buybacks: Paid down $128 million in debt and repurchased 6.5 million shares for $577 million in 2025, representing 10% of shares outstanding.
Brand Partnerships and Marketing: Launched partnerships with NFL, Stranger Things, LEGO, and others. Introduced the Wonderfully Unordinary global brand campaign.
HEYDUDE Stabilization: Focused on stabilizing HEYDUDE in North America by improving inventory health and reducing unproductive marketing. Actions constrained revenue growth by $45 million but established a more profitable foundation.
You have reached the limit. Sign up to access full content
Get started
Risk or Challenges
North America Revenue Decline: Revenue in North America declined by 7% in 2025, attributed to reduced promotional activity and careful management of sell-in. This poses a challenge to maintaining growth in a key market.
HEYDUDE Brand Performance: HEYDUDE brand revenue declined by 14% in 2025, with wholesale revenues down 27%. Actions to stabilize the brand, such as accelerated returns and markdown allowances, constrained revenue growth by $45 million in the second half of 2025.
Tariff Headwinds: Incremental tariff pressures impacted gross margins, with a $80 million unmitigated tariff headwind expected annually. This continues to challenge profitability, particularly in the first half of 2026.
Inventory Management: Efforts to manage inventory flow and clean up channels, particularly for HEYDUDE, have constrained revenue growth and required significant markdown allowances.
Economic and Market Conditions: The company faces challenges in stabilizing its North American market and returning HEYDUDE to growth amidst economic uncertainties and competitive pressures.
Cost Savings Initiatives: While $100 million in cost savings initiatives are planned for 2026, these include organizational simplifications and reductions in non-critical areas, which may impact operational efficiency and employee morale.
You have reached the limit. Sign up to access full content
Get started
Guidance & Outlook
Revenue Growth: For the full year 2026, enterprise revenue growth is expected to range from flat to down 1% on a reported basis. Crocs Brand revenue is projected to be flat to up 2%, driven by approximately 10% international growth, while HEYDUDE revenue is expected to decline by 7% to 9%. Revenue growth in the second half of 2026 is anticipated to outpace the first half.
Adjusted Gross Margin: Adjusted gross margin for 2026 is expected to increase slightly compared to 2025, despite an anticipated 80 basis points of incremental tariff pressure. The company expects to mitigate some of the $80 million annualized tariff headwind through its diversified sourcing mix and supply chain.
Adjusted Operating Margin: Adjusted operating margin is projected to expand modestly from the 22.3% level in 2025, excluding $25 million of discrete costs related to cost savings initiatives.
Earnings Per Share (EPS): Adjusted diluted EPS for 2026 is expected to range between $12.88 and $13.35. This guidance includes future debt repayment but excludes potential future share repurchases.
Capital Expenditures: Capital expenditures for 2026 are planned to range between $70 million and $80 million.
First Quarter 2026 Guidance: For Q1 2026, enterprise revenue is expected to decline by 3.5% to 5.5%. Crocs Brand revenue is projected to decrease by low single digits, while HEYDUDE revenue is expected to decline by 15% to 18%. Adjusted operating margin for Q1 is anticipated to be approximately 21.5%, with adjusted gross margin remaining flat despite incremental tariff headwinds.
You have reached the limit. Sign up to access full content
Get started
Shareholder Return Plan
Share Repurchase: In 2025, Crocs, Inc. repurchased approximately 6.5 million shares for $577 million, representing approximately 10% of the company's shares outstanding. Additionally, during the fourth quarter, the company repurchased 2.2 million shares for $180 million at an average cost of approximately $84 per share. The company ended the year with $747 million remaining on its existing share repurchase authorization.
You have reached the limit. Sign up to access full content
Get started
Key Q&A
Q:Can you unpack the North America Crocs outlook for the first quarter and the year? Is there potential for growth later in the year?
A:Management expects run rate improvement throughout the year with slight improvement from 2025. Strategic actions taken in the second half of last year are expected to improve the outlook for 2026. Growth is anticipated in the back half of 2026, driven by clog innovations, diversification into sandals and slippers, and digital selling strategies.
Q:Can you contextualize the amount of newness being brought to market this year for both Crocs and HEYDUDE?
A:Crocs is focusing on diversifying the clog franchise and expanding sandals with new styles like the 2-strap sandal. HEYDUDE introduced Stretch Jersey and is building on sandals and work programs. The level of newness is higher than last year. AI investments are being explored but are not yet contributing to the guidance.
Q:What are the assumptions underpinning the Crocs guidance for North America in 2026, particularly regarding pricing and promotions?
A:No significant price changes are implied in the guidance. Select price increases were made internationally and for HEYDUDE. Pulling back on promotions, particularly for the Classic Clog, is expected to impact sales trajectory in the first half of 2026.
Q:Can you clarify the gross margin guidance for Q1 and the impact of tariffs?
A:Gross margin is expected to be flat in Q1 with a 100 basis point tariff headwind. Tariff headwinds are expected to increase to 200 basis points in Q2 before normalizing in the second half of the year. Supply chain efficiencies are helping to offset these impacts.
Q:Are there updates on the $100 million cost savings program and its flow-through to the bottom line?
A:The cost savings program is being used to fuel investments in areas like AI and to maintain flexibility. SG&A is planned to be flat for the year, with savings contributing to gross margin improvements and offsetting tariff headwinds.
Q:What is the outlook for the double-digit international Crocs Brand growth, and how are regional markets performing?
A:International growth was 11% in 2025, with strong performance in China (30% growth), Japan, Western Europe, and India. Continued double-digit growth is expected in 2026, driven by strategic investments and market penetration.
Q:How are North America wholesale channel conversations trending, and what is the consumer health in that channel?
A:The consumer remains bifurcated, with higher-end consumers shopping and lower-end consumers being tentative. The market is competitive, and management is focused on ensuring the right inventory and introducing new products to drive growth.
Q:What is the performance of HEYDUDE stores, and what is the store opening plan for 2026?
A:HEYDUDE stores, primarily outlets, are performing well. 23 stores were opened in 2025, bringing the total to 75. Fewer stores are expected to open in 2026, but they are seen as effective for inventory management and brand exposure.
Q:Why has international wholesale growth slowed, and what is the future opportunity?
A:International wholesale growth has been slower due to a focus on DTC channels and strategic market penetration. Future growth is expected as the brand continues to expand internationally.
Q:What is driving the return to growth for HEYDUDE in the second half of 2026?
A:Growth is driven by lapping the $45 million cleanup in 2025, product newness, and improved consumer awareness. Inventory and sell-out rates are improving, and the brand is gaining traction.
Q:What is the shape of SG&A spending for 2026?
A:SG&A is expected to be flat year-over-year, with spending shaped by cyclicality in the business. Savings from cost initiatives are being reinvested into growth opportunities and maintaining flexibility.
Q:What is the operating profit progression for the first and second halves of 2026?
A:Operating profit is expected to be down in the first half due to headwinds from 2025 actions but up in the second half as those headwinds subside and growth initiatives take effect.
Q:Review of Unclear Management Responses
A:Management avoided providing specific details on the fall order book for HEYDUDE and did not declare any breakthroughs from AI investments. Additionally, they did not provide clarity on the exact flow-through of the $100 million cost savings program to the bottom line.
You have reached the limit. Sign up to access full content
Get started
Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
ASP channel
America Classic
America consumer
America focus
Americans North
Classic Clog
Classic Twilight
Classic franchise
Crocs Inc
IPO
Inc Full
LEGO
advantage
awareness
bag
brand TikTok
charm
clog
consumer product
consumer response
core consumer
engine
excess
flow generation
foundation
holiday season
leader
marketing multichannel
opportunity market
personalization
program
return
self expression
selling
stream
top
week
world
CROX Transcript
Crocs, Inc. (CROX) Q4 2025 Earnings Call Transcript
Unknown2-12
The earnings call highlights several concerns: revenue decline in key markets, reduced marketing spend, and significant tariff impacts. Although there are positive notes like international growth and cost-saving initiatives, the guidance remains weak with declining margins and EPS. The Q&A reveals management's lack of clarity on key issues, further contributing to uncertainty. The combination of these factors, along with a cautious consumer environment, suggests a negative stock price movement in the short term.
Crocs, Inc. (CROX) Q3 2025 Earnings Call Transcript
Unknown10-30
The earnings call reflects concerns with declining revenues and tariff impacts, despite cost-saving measures and international growth. The Q&A highlighted cautious consumer spending and challenges in North America, with management avoiding specifics on cost savings and tariff impacts. Additionally, HEYDUDE's ongoing cleanup and cautious wholesale planning indicate uncertainty. The lack of clear guidance and ongoing tariff-related headwinds contribute to a negative sentiment, suggesting a stock price decline of -2% to -8%.
Crocs, Inc. (CROX) Presents At Goldman Sachs 32nd Annual Global Retailing Conference 2025 Transcript
Neutral9-3
Crocs, Inc. (CROX) Q2 2025 Earnings Call Transcript
Unknown8-7
The earnings call shows mixed signals: strong international growth, particularly in China, and cost-saving measures are positive. However, challenges in North America, tariffs, and cautious consumer behavior create headwinds. The withdrawal of full-year guidance due to tariffs and demand uncertainty is concerning. The Q&A section reveals management's strategic responses but lacks clear impact quantification, contributing to uncertainty. Overall, the sentiment is neutral, balancing positive international performance with domestic challenges and tariff impacts.
CROX Slides
CROX Report
Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
