Chipotle Mexican Grill, Inc. (CMG) Q4 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call indicates positive sentiment due to strategic growth plans, including international expansion and menu innovation. Despite some margin pressure from inflation, the company is focusing on operational efficiencies and new customer engagement strategies. The Q&A highlighted management's confidence in their initiatives, although some details were vague. Overall, the combination of strategic initiatives and optimistic guidance suggests a positive stock price movement.
Key Financial Performance
Revenue Revenue grew 5.4% year-over-year, which included a 1.7% decline in comparable sales. The growth was achieved despite a dynamic consumer backdrop with heightened focus on value and quality and reduced restaurant spending.
Adjusted Diluted Earnings Per Share Adjusted diluted earnings per share grew 4.5% year-over-year to $1.17. This growth reflects operational improvements and strategic investments.
New Restaurant Openings Opened a record 334 new company-owned restaurants and 11 international partner-operated restaurants, reflecting a focus on expansion and global growth.
Fourth Quarter Sales Sales grew 4.9% to reach $3 billion with a comparable sales decline of 2.5%. Sales benefited from a $27 million true-up following an annual gift card breakage analysis.
Digital Sales Digital sales accounted for 37.2% of total sales, showing the continued importance of digital channels.
Restaurant-Level Margin Restaurant-level margin was 23.4%, down 140 basis points year-over-year, impacted by inflation and higher operating costs.
Cost of Sales Cost of sales in the quarter were 30.2%, a decrease of about 20 basis points from last year, driven by menu price increases and lower dairy prices, offset by inflation in beef and chicken and tariffs.
Labor Costs Labor costs for the quarter were 25.5%, an increase of about 30 basis points from last year due to wage inflation and lower volumes.
Marketing Costs Marketing costs were 3.5% of sales in Q4, an increase of about 50 basis points from last year, reflecting elevated marketing activity to remain top of mind with guests.
G&A Expenses G&A for the quarter was $160 million on a GAAP basis or $162 million on a non-GAAP basis, including reductions in legal contingencies and performance share accruals.
Share Repurchases Purchased $742 million of stock in Q4 at an average price of $34.14, bringing the full year total to $2.4 billion at an average price of $42.54.
You have reached the limit. Sign up to access full content
Get started
Operating Highlights
High-protein line: Introduced a high-protein line with options like a single taco with 15 grams of protein for $3.50 and a double protein bowl with over 80 grams of protein. Early results show a 35% increase in extra protein orders.
Menu innovation cadence: Plan to introduce 4 limited-time offers in 2026, including the return of Chicken al Pastor, which had high demand. Also exploring new sauces, sides, and beverages.
Group dining options: Testing Build Your Own Chipotle for groups and expanding catering services, which currently represent less than 3% of sales but have significant growth potential.
Global expansion: Opened 345 new restaurants in 2025, including 334 company-owned and 11 international partner-operated locations. Expanded in Canada, Europe, and the Middle East, with plans to enter new markets like Saudi Arabia, Mexico, Singapore, and South Korea in 2026.
Middle East growth: Partnered with Alshaya Group to open 14 restaurants in the region, with plans to nearly double the footprint in 2026.
High-efficiency equipment: Rolled out high-efficiency equipment in 350 restaurants, improving prep time by 2-3 hours and enhancing food quality. Plan to expand to 2,000 restaurants by year-end 2026.
Rewards program relaunch: Grew active members to 21 million in 2025. Relaunching the program in spring 2026 to target in-restaurant guests and enhance personalization using AI.
Recipe for Growth strategy: Outlined five key strategies: operational excellence, brand messaging, technology modernization, global expansion, and talent cultivation. Focused on leveraging AI, enhancing digital experiences, and accelerating menu innovation.
You have reached the limit. Sign up to access full content
Get started
Risk or Challenges
Consumer Spending Pullback: The transcript highlights a dynamic consumer backdrop where guests are placing heightened focus on value and quality while pulling back on overall restaurant spending. This could impact sales and revenue growth.
Winter Storm Disruptions: The recent multistate winter storm posed operational challenges, requiring prioritization of speed and agility to reopen restaurants quickly and safely.
Inflation and Pricing Gap: The company anticipates a gap between pricing and inflation, particularly in the first quarter of 2026, which could impact margins and profitability.
Tariff Impact: Tariffs on beef and other agricultural goods have impacted costs, although recent tariff removals may reduce this burden slightly.
Supply Chain Costs: Higher costs for beef, avocados, and cooking oils are expected to drive up cost of sales, particularly in the first half of 2026.
Labor Costs: Wage inflation and lower sales volumes have increased labor costs, which could pressure margins further.
Marketing and Operational Costs: Higher marketing, delivery, and utility costs, combined with lower sales volumes, have increased operating costs.
Global Expansion Risks: While global expansion is a focus, entering new markets like Saudi Arabia, Mexico, Singapore, and South Korea carries risks related to market acceptance, operational challenges, and economic conditions.
Menu Innovation Risks: The reliance on limited-time offers and new menu items to drive traffic and sales could backfire if these initiatives fail to resonate with customers.
Technology and Talent Transition: The company is undergoing leadership changes and hiring for key roles like Chief Marketing Officer and Chief Digital Officer, which could temporarily disrupt strategic execution.
You have reached the limit. Sign up to access full content
Get started
Guidance & Outlook
Revenue Expectations: For fiscal 2026, the company anticipates full-year comparable restaurant sales to be about flat, with meaningful improvement in underlying trends seen in January 2026.
Pricing and Inflation: The company will take a disciplined approach to pricing, which is not expected to fully offset inflation in the near term. Pricing impact in Q1 2026 is expected to be about 70 basis points, with inflation approaching the mid-single-digit range. The gap between pricing and inflation is expected to narrow meaningfully throughout the year.
Cost of Sales: Cost of sales inflation is expected to be higher in the first half of 2026, stepping down to the low to mid-single-digit range in the second half. Full-year cost of sales inflation is projected in the mid-single-digit range.
Labor Costs: Labor costs in Q1 2026 are expected to be in the high 25% range, with wage inflation in the low single-digit range.
Marketing Costs: Marketing costs are expected to remain in the mid-3% range for Q1 2026 and in the low 3% range for the full year.
Global Expansion: The company plans to open 7,000 restaurants in North America in the long term and accelerate global growth. In 2026, the company plans to nearly double its footprint and sales in the Middle East, including entering new markets like Saudi Arabia. Additionally, the company will open its first restaurants in Mexico, Singapore, and South Korea in 2026.
Menu Innovation: The company plans to increase its menu innovation cadence to 4 limited-time offers in 2026, including the return of Chicken al Pastor. It will also roll out new sauces and build a pipeline of innovation in untapped sales layers like sides and beverages.
Rewards Program: The company will relaunch its rewards program in spring 2026 to target in-restaurant guests and remove friction from the checkout experience. The program will include campaigns like Summer of Extras and leverage gamification to drive engagement.
High-Efficiency Equipment Rollout: The company plans to accelerate the rollout of high-efficiency equipment to 2,000 restaurants by the end of 2026, improving speed, consistency, and guest satisfaction.
You have reached the limit. Sign up to access full content
Get started
Shareholder Return Plan
Share Repurchase Program: During the fourth quarter, we purchased $742 million of our stock at an average price of $34.14, bringing our full year 2025 total to a record $2.4 billion at an average price of $42.54. During the quarter, the Board authorized an additional $1.8 billion to our share repurchase authorization. At the end of the quarter, we had $1.7 billion remaining.
You have reached the limit. Sign up to access full content
Get started
Key Q&A
Q:Can you explain the components embedded in the guidance for flat same-store sales, including transactions, menu price, and mix?
A:The guidance for flat same-store sales includes a modest impact from initiatives like the protein menu and Chicken al Pastor. Management expects comps to improve throughout the year as initiatives drive transactions and compares become easier. However, they remain conservative due to unpredictable consumer trends.
Q:What are the results and future plans for the high-efficiency package in restaurants?
A:The high-efficiency package has shown hundreds of basis points of improvement in comp sales, better consumer engagement scores, and improved food quality and taste. The rollout is expected to reach 2,000 restaurants by the end of the year, with a full rollout by 2027.
Q:How is Chipotle approaching Limited Time Offers (LTOs) like Chicken al Pastor?
A:Chipotle plans to lean into LTOs as they attract high-value customers who visit more often and spend more. Marketing spend has increased to support four standalone LTOs, with a focus on evolving messaging to highlight Chipotle's unique offerings.
Q:Is the search for a new Chief Marketing Officer (CMO) expected to disrupt marketing plans?
A:Management views the CMO search as a chapter change rather than a disruption. They aim to evolve marketing strategies while staying true to the brand's core values. Internal and external candidates are being considered.
Q:What are the underlying trends in January comps and expectations for the year?
A:January showed momentum due to the protein menu launch, but trends were impacted by a winter storm. Q1 comps are expected to be in the range of -1% to -2%, including a 100 basis point impact from restaurant closures. Full-year guidance assumes modest impacts from initiatives and a conservative outlook due to consumer uncertainty.
Q:How is Chipotle addressing value propositions and smaller portion offerings?
A:Chipotle is promoting existing menu items like single tacos and protein cups at approachable price points without discounting. They are testing new ideas for price-pointed items and smaller portions to balance value and avoid cannibalizing core business.
Q:What is the margin outlook for 2026 and the path to 30% margins?
A:Margins in 2026 will face pressure due to lower pricing compared to inflation, but this is expected to balance out by year-end. Management anticipates pricing to be 1%-2% while inflation is 3%-4%. Long-term, higher transactions and operational efficiencies are expected to drive margins toward 30%.
Q:What is the development outlook for North America and international markets?
A:Chipotle plans to open 350 new restaurants in 2026, maintaining a growth rate of nearly one restaurant per day. In international markets, Central London and Frankfurt are key focus areas, while France requires more time for recovery. Expansion into adjacent markets like Benelux and Spain is being considered.
Q:What are the plans for addressing snacking occasions and handheld items?
A:Chipotle is testing ideas like a 'happier hour' and exploring new sides and beverages. The high-protein menu has shown success without significant trade-down effects, and management is confident in its ability to drive transactions.
Q:How is Chipotle leveraging AI and personalization to reengage lapsed users?
A:Chipotle is using AI to identify lapsed users and create personalized journeys to reengage them. Offers are tailored based on past behavior and anticipated lifetime value, driving demand and targeting at-risk consumers.
Q:What is the impact of the high-protein menu on customer behavior?
A:The high-protein menu has attracted new customers and increased add-on purchases, with extra protein incidence up 35%. It has resonated particularly well with younger consumers and those seeking high-protein options.
Q:What are the key sales drivers for 2026, and how are they embedded in guidance?
A:Key sales drivers include menu innovation, LTOs, and operational improvements. Full-year guidance includes modest impacts from these initiatives, with a conservative approach due to the uncertain consumer environment.
Q:What expertise is being sought in the new Chief Marketing Officer?
A:The new CMO is expected to evolve messaging, drive menu innovation, support digital commerce, and enhance partnerships with third-party aggregators. The goal is to align marketing strategies with Chipotle's growth objectives.
Q:How is Chipotle addressing younger and lower-income consumers?
A:Chipotle has used gamification and targeted rewards to reengage younger and lower-income consumers. Initiatives like the Freepotle campaign have successfully driven traffic among these demographics.
Q:What are the plans for new sides and beverages in 2026?
A:Chipotle plans to introduce new sides and beverages, including a summer beverage and dips, which have tested well. These offerings aim to enhance the menu and attract more customers.
Q:Review of Unclear Management Responses
A:Management avoided providing specific quantifications for the impact of LTOs like Chicken al Pastor on transactions, the exact margin improvement from high-efficiency packages, and the detailed timeline for unlocking 100-150 basis points of margin upside. Additionally, responses about international market strategies and the impact of tax changes on core consumers were somewhat vague.
You have reached the limit. Sign up to access full content
Get started
Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
Alshaya Group
Chipotle restaurant
Recipe
Summer Extras
Vice President
brand positioning
care
catering
competitiveness
consistency
consumer cycle
day Chipotle
excellence
expectation
focus value
footprint
foundation
group occasion
guest restaurant
industry technology
menu item
momentum
partner market
path
quality protein
restaurant equipment
restaurant region
reward program
role
rollout
search
speed agility
strength
value quality
CMG Transcript
Chipotle Mexican Grill, Inc. (CMG) Q4 2025 Earnings Call Transcript
Positive2-3
The earnings call indicates positive sentiment due to strategic growth plans, including international expansion and menu innovation. Despite some margin pressure from inflation, the company is focusing on operational efficiencies and new customer engagement strategies. The Q&A highlighted management's confidence in their initiatives, although some details were vague. Overall, the combination of strategic initiatives and optimistic guidance suggests a positive stock price movement.
Chipotle Mexican Grill, Inc. (CMG) Q3 2025 Earnings Call Transcript
Unknown10-29
The earnings call presents a mixed picture: strong menu innovation and digital strategy, but concerns about traffic decline and margin pressure. The Q&A reveals cautious pricing and growth strategies, with management confident in mid-single-digit growth but vague on specifics. Traffic losses and economic pressures are noted. Overall, the sentiment is balanced, leading to a neutral prediction.
Chipotle Mexican Grill, Inc. (CMG) Q2 2025 Earnings Call Transcript
Positive7-23
The earnings call summary reveals a generally positive outlook with strong new store productivity, consistent sales trends, and strategic initiatives like LTOs and operational improvements. The Q&A section highlights confidence in achieving growth despite macro challenges, with no significant competitive threats. The introduction of a new COO and high-efficiency equipment rollout also supports operational enhancements. Although there are some concerns about macro susceptibility, the overall sentiment leans towards optimism, suggesting a positive stock price movement.
Earnings call transcript: Chipotle Q4 2024 beats EPS forecast, stock dips
Positive2-4
The earnings call highlights strong financial performance with a 15% increase in sales and 24% EPS growth. Despite some cost pressures, Chipotle's strategic expansions, tech innovations, and a robust share repurchase program signal confidence. The Q&A section reveals management's optimism about international growth and digital sales. Though there are concerns about tariffs and labor costs, the overall positive guidance and strategic initiatives outweigh these risks, suggesting a positive stock price movement.
CMG Report
Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
