Amazon.com, Inc. (AMZN) Q4 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call reveals robust financial performance, especially in AWS and advertising, with strong revenue growth and high operating margins. AWS's expansion and AI investments are promising, supported by a significant backlog. The Q&A section highlights management's confidence in long-term returns and strategic AI partnerships. Despite some lack of specific guidance, the overall sentiment is positive due to record revenue, optimistic guidance, and strategic investments, suggesting a strong positive stock price reaction.
Key Financial Performance
Revenue $213.4 billion, up 12% year-over-year, excluding the impact from foreign exchange rates. Growth attributed to strong demand across various segments, including AWS and retail.
Operating Income $25 billion, includes three special charges totaling $2.4 billion. Year-over-year comparison not explicitly stated, but charges include tax disputes, severance costs, and asset impairments.
AWS Revenue $35.6 billion, growth accelerated to 24% year-over-year. Driven by both core and AI services, with AWS now at a $142 billion annualized revenue run rate.
Advertising Revenue $21.3 billion, up 22% year-over-year. Growth driven by AI-powered ad tools and increased adoption of Prime Video ads.
Free Cash Flow $11.2 billion, trailing 12-month figure. No explicit year-over-year comparison provided.
North America Segment Revenue $127.1 billion, up 10% year-over-year. Growth attributed to sharp pricing, vast selection, and record delivery speeds.
International Segment Revenue $50.7 billion, up 11% year-over-year, excluding foreign exchange impact. Growth attributed to investments in faster delivery and competitive pricing.
AWS Custom Silicon (Graviton) Graviton is a multibillion-dollar annualized run rate business, growing more than 50% year-over-year. Growth driven by its price performance advantage and adoption by over 90% of AWS' top 1,000 customers.
Amazon Ads Growth Generated $12 billion of incremental revenue in 2025, with a 22% year-over-year growth rate. Growth attributed to AI-driven ad tools and expanded ad offerings.
Prime Video Ad-Supported Audience 315 million viewers globally, up from 200 million in early 2024. Growth attributed to expanded availability and increased adoption.
You have reached the limit. Sign up to access full content
Get started
Operating Highlights
AWS Growth: AWS growth accelerated to 24%, the fastest in 13 quarters, with a $142 billion annualized run rate. The chips business, including Graviton and Trainium, reached over $10 billion in annual revenue, growing triple-digit percentages year-over-year.
AI and Agentic Capabilities: Amazon launched Nova Forge for custom AI models and Bedrock AgentCore for deploying AI agents. Bedrock is now a multibillion-dollar annualized run rate business, with customer spend growing 60% quarter-over-quarter.
Amazon Leo: Amazon Leo satellite internet service is set to launch commercially in 2026, with 180 satellites already launched and over 20 launches planned for 2026. Agreements with AT&T, JetBlue, and others are in place.
Grocery Expansion: Amazon plans to open over 100 new Whole Foods Market stores and expand same-day delivery for perishables to more communities in 2026.
International Expansion: Amazon Now, an ultrafast delivery service, was launched in India, Mexico, and the UAE, with plans to expand further.
Delivery Speeds: Achieved record-fast delivery speeds for Prime members, with nearly 70% more items delivered same day in the U.S. year-over-year.
Fulfillment Network: Regionalized network in the U.S. improved local inventory placement, leading to faster delivery at lower costs.
AI Investments: Investing heavily in AI capabilities, including custom silicon and AI agents, to maintain leadership in cloud and AI services.
Price Competitiveness: Amazon remains the lowest-priced retailer in the U.S. for the ninth consecutive year, 14% lower on average than competitors.
You have reached the limit. Sign up to access full content
Get started
Risk or Challenges
Fluctuations in foreign exchange rates and energy prices: The company's results are inherently unpredictable and may be materially affected by fluctuations in foreign exchange rates and energy prices.
Global economic and geopolitical conditions: Changes in global economic and geopolitical conditions, including recessionary fears, inflation, and interest rates, could materially impact the company's financial results.
Tariff and trade policies: Tariff and trade policies pose a risk to the company's operations and financial performance.
Resource and supply volatility: Volatility in resources and supply, including for memory chips, could disrupt operations and impact financial outcomes.
Customer demand and spending: Recessionary fears and inflation could negatively affect customer demand and spending, impacting revenue.
Regional labor market constraints: Constraints in regional labor markets could affect operational efficiency and costs.
AWS capacity and demand management: High demand for AWS services requires significant investment in capacity, and there is a risk of over- or underestimating demand signals, which could impact returns on invested capital.
Cost of AI inference and chips: The high cost of AI inference and chips is a significant impediment to broader AI adoption, which could limit growth in this area.
Regulatory and legal challenges: The company faces regulatory and legal challenges, including tax disputes and lawsuits, which have already resulted in special charges.
Asset impairments: Asset impairments, particularly related to physical stores, have negatively impacted operating income.
Competition in pricing and delivery: Aggressive pricing strategies and investments in faster delivery options to compete with rivals could pressure margins.
Amazon Leo investment costs: Significant investment in Amazon Leo satellite services, with costs currently expensed as incurred, could impact short-term profitability.
You have reached the limit. Sign up to access full content
Get started
Guidance & Outlook
AWS Growth and Investments: AWS growth accelerated to 24% year-over-year, reaching a $142 billion annualized revenue run rate. The company plans to invest heavily in AWS, including $200 billion in capital expenditures, predominantly for AWS, to meet high demand for core and AI workloads. AWS is expected to monetize capacity as fast as it can be installed.
AI and Custom Silicon: Amazon is focusing on AI advancements, including the launch of Nova Forge for customized AI models and Trainium chips for cost-effective AI inference. Trainium3 chips are expected to be fully committed by mid-2026, and Trainium4 is under development. AI agents and services like Bedrock AgentCore and Frontier Agents are expected to drive future growth.
Amazon Leo Satellite Service: Amazon plans to commercially launch its Leo satellite service in 2026, with over 20 launches planned for 2026 and more than 30 in 2027. The service aims to provide enterprise-grade connectivity and has already signed agreements with major companies like AT&T and JetBlue.
Grocery and Same-Day Delivery Expansion: Amazon plans to expand its same-day delivery service to more communities in 2026 and open over 100 new Whole Foods Market stores in the coming years. The company is also focusing on enhancing its grocery offerings, which have shown strong customer adoption.
Advertising Growth: Amazon Ads revenue grew 22% year-over-year, with innovations like AI-driven ad agents expected to further enhance growth. Prime Video ads and other advertising services are contributing meaningfully to revenue.
Q1 2026 Financial Guidance: Net sales are expected to be between $173.5 billion and $178.5 billion, with operating income projected between $16.5 billion and $21.5 billion. Investments in Amazon Leo and international stores are expected to impact costs.
You have reached the limit. Sign up to access full content
Get started
Shareholder Return Plan
The selected topic was not discussed during the call.
You have reached the limit. Sign up to access full content
Get started
Key Q&A
Q:Can you provide more insight into how investors will see strong long-term return on invested capital, particularly regarding the CapEx cycle and profitability levels?
A:Management emphasized strong demand for AI services and a long arc of additional revenue from customers and backlog. They highlighted AWS's 35% operating margin in Q4, despite headwinds from AI investments and depreciation. They are confident in achieving strong returns on invested capital through aggressive investments in AI and cloud services.
Q:How is Project Rainier running with Anthropic after its first full quarter, and can you clarify the mention of 500,000 chips versus 1 million?
A:Project Rainier is progressing well, with Anthropic training their next cloud model on Trainium2. Management confirmed the use of 500,000 chips and noted that Trainium is a multibillion-dollar annualized run rate business. They also discussed the upcoming Trainium3 and Trainium4 chips, highlighting strong customer interest and better price performance.
Q:How is the AI market evolving, and what is Amazon's strategy for extending relationships with companies like OpenAI?
A:The AI market is described as barbelled, with high demand from AI labs and enterprises. Management sees the middle segment, including enterprise production workloads, as the largest and most durable. They emphasized broad relationships with many companies, including OpenAI, and highlighted the potential for thousands of companies to participate in the AI movement.
Q:What is the outlook for the retail business, particularly regarding Agentic shopping and on-site ads?
A:Management is optimistic about Agentic shopping and their shopping assistant, Rufus, which has shown strong customer engagement. They are also exploring relationships with third-party agents to improve customer experience. They believe customers will prefer retailer-specific agents for better data and trust.
Q:What are the areas of investment and efficiency in the global retail business for this year?
A:Investments include expanding selection, improving speed of delivery, and growing Everyday Essentials and perishables. Efficiency efforts focus on regionalization, increasing units per box, and robotics. Management highlighted the success of quick commerce and the potential for further cost savings and productivity improvements.
Q:What is the current state of AWS's revenue backlog and the supply-demand balance for AI efforts?
A:AWS's revenue backlog is $244 billion, up 40% year-over-year. Management noted strong demand for AI and core AWS services, with most capacity consumed by external customers. They are aggressively adding capacity, including 3.9 gigawatts of power in the last 12 months, to meet growing demand.
Q:Review of Unclear Management Responses
A:Management avoided providing specific financial guardrails or minimum free cash flow levels during the CapEx cycle, despite being asked directly. They also used broad and optimistic language when discussing the potential of AI and relationships with companies like OpenAI, without offering detailed plans or metrics.
You have reached the limit. Sign up to access full content
Get started
Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
AI workload
ATT
AWS core
AgentCore
Agentic
Frontier
India
Leo
Nova
Rufus
Trainium price
addition
application model
campaign
city
community
connectivity
customer challenge
customer response
dollar run
enterprise government
enterprise grade
example
game
grocery
hour
item Amazon
language life
latency
million item
model application
model inference
model stage
offering Amazon
others
return capital
season
security
signal
tuning
version
viewer
AMZN Transcript
Amazon.com, Inc. (AMZN) Q4 2025 Earnings Call Transcript
Positive2-5
The earnings call reveals robust financial performance, especially in AWS and advertising, with strong revenue growth and high operating margins. AWS's expansion and AI investments are promising, supported by a significant backlog. The Q&A section highlights management's confidence in long-term returns and strategic AI partnerships. Despite some lack of specific guidance, the overall sentiment is positive due to record revenue, optimistic guidance, and strategic investments, suggesting a strong positive stock price reaction.
Amazon.com, Inc. (AMZN) Q3 2025 Earnings Call Transcript
Positive10-30
The earnings call reflects strong performance in AWS, advertising growth, and strategic investments in AI and robotics. Despite high CapEx, Amazon's initiatives like Trainium and Project Rainier are well-received, showing potential for future growth. The Q&A section highlights high demand for Trainium and strategic grocery expansion, though some uncertainties remain. Overall, positive financial metrics, optimistic guidance, and strategic partnerships suggest a positive stock movement.
Amazon.com, Inc. (AMZN) Q2 2025 Earnings Call Transcript
Positive7-31
Amazon's earnings call reflects strong financial performance, with significant revenue and operating income growth. The Q&A reveals potential risks, like tariffs and AWS supply constraints, but also highlights Amazon's strategic investments in AI and new products like Alexa+ and Project Kuiper. Despite some uncertainties, the optimistic guidance for Q3 and positive developments in international segments suggest a favorable outlook. The lack of detailed guidance on tariffs and AWS constraints is a concern, but overall, the sentiment is positive, expecting a stock price increase of 2% to 8%.
Amazon.com, Inc. (NASDAQ:AMZN) Q1 2025 Earnings Call Transcript
Positive5-3
The earnings call reveals strong financial performance with a 10% increase in revenue and a 20% rise in operating income. AWS and advertising revenues show robust growth, and AI investments indicate future potential. However, the lack of a share buyback program and regulatory risks slightly dampen the outlook. Overall, the positive guidance and strategic initiatives suggest a stock price increase of 2% to 8% over the next two weeks.
AMZN Slides
AMZN Report
Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
