ZENVIA Reports Q2 2025 Results
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 10 2025
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Source: PRnewswire
Financial Performance: Zenvia Inc. reported a 23% year-over-year increase in revenues for its Zenvia Customer Cloud services, contributing to a total revenue of BRL 286 million in Q2 2025, despite facing profitability challenges in its CPaaS segment due to competitive pressures and rising costs.
Operational Strategy: The company is focused on transitioning to Zenvia Customer Cloud, with expectations of 25-30% growth for the full year 2025, while also implementing strict expense controls that have led to a 25% reduction in general and administrative expenses year-to-date.
Analyst Views on ZENV
About ZENV
Zenvia Inc is a Brazil-based company engaged in the technology sector. The Firm develops communications platform focused on customer experience (CX), dedicated to companies and their end-customers. The platform provides solutions for marketing campaigns, sales teams, customer service and engagement, enabling creation of surveys, sending bulk notifications, schedule management, automatic answers for frequently asked customer questions, collection of users’ data, enrollment for events, two-factor authentication and order tracking, among others. It also offers tools, such as software application programming interfaces (APIs), chatbots, documents composer and authentication. The Company’s solutions support several communications channels, such as short message service (SMS), rich communication services (RCS), Voice, WhatsApp and Webchat. Its products include Zencia Flow, Zencia Chat, Zencia Message and Sirena. The Firm operates in Brazil, Argentina and Mexico.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
