Xerox Launches AI-Powered IT as a Service Platform
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Apr 28 2026
0mins
Should l Buy XRX?
Xerox today announced the launch of Xerox IT as a Service, an AI-powered ServiceNow platform that transforms how organizations operate and manage technology. Xerox ITaaS unifies managed services, automation, procurement, and real-time intelligence into a single IT operating system, enabling organizations to move from reactive support models to autonomous operations. As organizations face increasing complexity, from distributed infrastructure and rising cyber threats to mounting cost pressures, traditional managed services models are reaching their limits. Xerox ITaaS introduces a new approach: intelligent, platform-based IT delivery designed for scale, resilience and efficiency. Built on the ServiceNow AI Platform, Xerox ITaaS extends enterprise-grade workflow automation and intelligence across the entire IT lifecycle. Purpose-built for SMB and commercial mid-market organizations, the platform delivers simplified IT operations without the complexity traditionally required to deploy and manage it. By connecting infrastructure, workflows, and decision-making in real time, Xerox ITaaS replaces fragmented tools and manual processes with a unified system that enables predictive insights, automated workflows and self-healing capabilities.
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Analyst Views on XRX
Wall Street analysts forecast XRX stock price to fall
1 Analyst Rating
0 Buy
1 Hold
0 Sell
Hold
Current: 2.780
Low
2.50
Averages
2.50
High
2.50
Current: 2.780
Low
2.50
Averages
2.50
High
2.50
About XRX
Xerox Holdings Corporation is a workplace technology company building and integrating software and hardware for enterprises. Its segments include Print and Other and Xerox Financial Services (XFS). Its Print and Other segment includes the sale of document systems, supplies and technical services and managed services. It includes the delivery of managed services that involve a continuum of solutions and services that help its customers optimize their print and communications infrastructure, apply automation and simplification to maximize productivity, and ensure the highest levels of security. It also includes digital and information technology services and software. Its product groupings range from Entry, Mid-Range and High-End. The XFS segment provides global leasing solutions and offers leasing for direct channel customer purchases of Xerox solutions through bundled lease agreements and lease financing to end-user customers who purchase Xerox solutions through its indirect channels.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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See More
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- Estimate Revision Dynamics: In the last three months, EPS estimates have seen one upward and one downward revision, while revenue estimates have also experienced similar adjustments, creating uncertainty that could lead to cautious market sentiment regarding Xerox's future performance.
- Executive Change Impact: Xerox recently appointed Louie Pastor as the new CEO, succeeding Bandrowczak, and this leadership change may influence the company's strategic direction and market confidence, particularly as the earnings report approaches.
See More
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- Stock Volatility: Xerox shares have experienced 55 moves greater than 5% in the past year, and today's 9.3% drop indicates that the market considers this news significant, yet it does not fundamentally alter perceptions of the company's business, reflecting a complex market sentiment.
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See More
