XBP Global Holdings Appoints Mike Shufeldt as Chief Revenue Officer
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1d ago
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XBP Global Holdings announced the appointment of Mike Shufeldt as Chief Revenue Officer, CRO, XBP Americas. In this role, Shufeldt will lead the revenue strategy and commercial execution.
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Analyst Views on XBP
About XBP
XBP Global Holdings, Inc. is a multinational technology and services company powering intelligent workflows for organizations worldwide. The Company's proprietary platforms, agentic artificial intelligence (AI)-driven automation, and domain expertise across industries and the public and private sectors help its clients in digital transformations and workflows. The Company's segments include Applied Workflow Automation and Technology. The Applied Workflow Automation segment provides services powered by intelligent, AI-enabled workflows that generate outcomes for clients’ mission critical systems. The Applied Workflow Automation segment includes the Company’s Bills & Payments, healthcare industry solutions, on-site enterprise solutions, integrated communications and enterprise legal management business units. The Technology segment is focused on recurring and perpetual software licenses, software maintenance and professional services, as well as hardware solutions and maintenance.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
XBP Global Partners with Leading Insurer for $24 Million Payment Modernization
- Strategic Partnership: XBP Global has entered into a five-year strategic partnership with a leading U.S. property and casualty insurer, valued at approximately $24 million, aimed at modernizing the payment ecosystem through intelligent automation solutions, thereby enhancing customer experience and operational efficiency.
- Payment Process Optimization: XBP will deploy its advanced AI-driven and RPA-infused automation platform specifically designed to digitize and streamline insurance payment operations, which is expected to significantly improve payment processing speed and accuracy, meeting clients' demands for efficient service.
- Document Processing Automation: By implementing Intelligent Document Processing technology, XBP will automate the capture, extraction, and validation of payment-related data, reducing manual intervention and accelerating reconciliation, thereby enhancing compliance and building greater client trust.
- Future-Ready Payments Framework: This collaboration will convert paper-based correspondence into secure digital formats, improving operational efficiency and reducing processing time, while integrating AI, RPA, and mobile-first innovations to support scalability in response to evolving client expectations.

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XBP Global Partners with Leading Insurer for $24 Million Payment Modernization
- Strategic Partnership: XBP Global has entered a five-year strategic partnership with a leading U.S. property and casualty insurer, valued at approximately $24 million, aimed at modernizing the payment ecosystem through intelligent automation solutions, thereby enhancing customer experience and operational efficiency.
- Payment Process Optimization: XBP will deploy its advanced AI-driven and RPA-infused automation platform to digitize and streamline payment operations specifically for insurance processing, which is expected to significantly improve payment processing speed and accuracy.
- Mobile Payment Solution: By implementing a mobile payment solution, XBP will provide policyholders with secure and seamless mobile transaction experiences, not only enhancing transaction convenience but also strengthening compliance to meet modern payment demands from clients.
- Document Processing Automation: XBP's Intelligent Document Processing technology will automate the capture and validation of payment-related data, reducing manual intervention and accelerating reconciliation, thus creating a future-ready payments framework that supports scalability for the insurer's business expansion.

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