Wrike Names Michelle MacCarthy as Chief Customer Officer

Written by Emily J. Thompson, Senior Investment Analyst

Source: Businesswire

Updated: Nov 18 2025

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Source: Businesswire

Appointment of Chief Customer Officer: Wrike has appointed Michelle MacCarthy as Chief Customer Officer (CCO) to enhance customer experience and drive measurable ROI for enterprises.
MacCarthy's Experience: With over two decades in tech and corporate retail, MacCarthy has a strong background in building customer success teams and driving growth in mid-market and enterprise SaaS companies.
Focus on Customer Engagement: As CCO, MacCarthy will lead global customer teams, ensuring that every customer interaction translates into measurable value and strengthens long-term partnerships.
Wrike's Vision: The appointment aligns with Wrike's goal to deliver intelligent work management solutions that foster growth and performance for organizations worldwide.

About the author

Emily J. Thompson

Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.

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