TELUS Reports Q4 Revenue of C$5.23B
Reports Q4 revenue C$5.23B vs. C$5.33B. "In the fourth quarter of 2025, TELUS delivered strong, quality customer growth and robust financial performance, powered by our team's relentless focus on operational excellence," said Darren Entwistle, President and CEO. "Our commitment to profitable customer growth, powered by our world-leading TELUS PureFibre and 5G+ broadband networks, drove industry-leading mobile and fixed customer net additions of 377,000 in the fourth quarter. This growth was driven by 50,000 mobile phone and 35,000 internet customer net additions, while achieving a quarterly record of 287,000 connected device net additions. Notably, this performance culminated into our fourth consecutive year of surpassing one million combined mobility and fixed customer additions, with 2025 customer additions of 1,081,000 - a testament to the compelling value of our comprehensive bundled offerings, our strategic national expansion of TELUS PureFibre connectivity and our team's passion for delivering customer service excellence. Indeed, TELUS continues to drive best-in-class loyalty, with postpaid mobile phone churn of 0.97 per cent for the full year, marking our twelfth consecutive year below the one per cent threshold."
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- Quantum Transmission Milestone: Photonic and TELUS achieved the world's first quantum teleportation, successfully transferring quantum information over 30 kilometers using TELUS' fiber optic network, marking a significant advancement in quantum-secure networking capabilities that could accelerate the commercialization of quantum computing.
- Innovative Architecture: Utilizing the Entanglement First™ architecture, Photonic combined silicon-based qubits with telecom band photonic connectivity to successfully transmit quantum information to a processable quantum processor, enhancing the storage and usability of quantum data and improving the feasibility of long-distance quantum networks.
- Strategic Collaboration Expansion: The partnership agreement not only covers projects in quantum computing and networking technologies but also aims to advance the construction of quantum data centers and nationwide encrypted networks, which is expected to have a profound impact on Canada's secure telecommunications infrastructure.
- Collaboration Among Industry Leaders: Photonic CEO Paul Terry emphasized that this collaboration showcases the potential of industry leaders working together to accelerate advancements in quantum computing and networking, with expectations to create significant social and economic value while driving real-world technology applications.
- Executive Retirement Announcement: TELUS has announced that CEO Darren Entwistle will retire on June 30, 2026, concluding a 26-year tenure, which signifies a major leadership transition for the company.
- Succession Planning: The board has appointed Victor Dodig as the new CEO effective July 1, 2026, ensuring continuity in leadership during this transition period.
- Transition Support: Entwistle will remain as an advisor until April 30, 2027, post-retirement, to assist Dodig in the transition, thereby ensuring continuity in the company's strategic direction.
- Market Reaction: Following the announcement, TELUS shares fell by 1.7% in premarket trading, indicating market caution regarding the leadership change.
- Disappointing Earnings: TELUS reported a Q4 non-GAAP EPS of C$0.20, missing expectations by C$0.05, indicating pressure on profitability that could affect investor confidence.
- Revenue Decline: The company generated revenue of C$5.26 billion, a 2.2% year-over-year decrease, falling short of market expectations, reflecting sluggish revenue growth in a competitive environment.
- Customer Growth Highlight: Despite the poor financial performance, TELUS achieved a total customer growth of 377,000 in Q4, including 50,000 mobile phone users and 287,000 connected devices, demonstrating sustained demand for its premium bundled services.
- Share Buyback Plan: TELUS received TSX approval for a C$500 million share buyback, aimed at enhancing shareholder value, which may boost market confidence despite the company's profitability challenges.
- Significant Customer Growth: In Q4 2025, TELUS added 377,000 mobile and fixed customers, including 50,000 mobile phone users and 287,000 connected devices, demonstrating sustained demand for premium bundled services and reinforcing its market leadership.
- Strong Financial Performance: Full-year basic earnings per share grew by 9%, with net income attributable to common shares increasing by 12%, while cash from operations remained stable at $4.9 billion, reflecting robust financial management and profitability.
- Health Business Expansion: TELUS Health achieved revenue and Adjusted EBITDA growth of 13% and 10% respectively in Q4 2025, successfully delivering $431 million in annualized synergies, showcasing its leadership and continuous innovation in the global digital health market.
- Capital Expenditures and Cash Flow: Capital expenditures reached $649 million in Q4 2025, an 18% increase year-over-year, while free cash flow grew by 7% to $574 million, indicating a balanced strategy in investment and cash flow management.
- Significant Customer Growth: TELUS added 377,000 mobile and fixed customers in Q4 2025, including 50,000 mobile phone users and 287,000 connected devices, demonstrating strong demand for its premium bundled services and reinforcing its competitive position in the market.
- Strong Financial Performance: Full-year earnings per share grew by 9%, with net income increasing by 12% year-over-year, and stable cash from operations at $4.9 billion, reflecting the company's excellence in financial management and operational efficiency.
- Health Business Expansion: TELUS Health achieved revenue and adjusted EBITDA growth of 13% and 10% respectively in Q4, covering 161.2 million lives, solidifying its leadership in the global digital health sector through strategic investments and product innovation.
- Capital Expenditures and Cash Flow: Capital expenditures reached $649 million in Q4 2025, an 18% increase year-over-year, while free cash flow grew by 7% to $574 million, showcasing the company's effectiveness in capital allocation and cash flow management.
- Leadership Transition: TELUS's Board of Directors announced that current CEO Darren Entwistle will retire on June 30, 2026, with Victor Dodig appointed to succeed him on July 1, 2026, ensuring a smooth leadership transition for the company.
- Performance and Contributions: Under Entwistle's leadership, TELUS transformed from a regional telecom into a global communications technology leader, generating over $20 billion in annual revenue while successfully navigating industry changes and economic volatility, creating exceptional shareholder value.
- Successor Background: Victor Dodig, former CEO of Canadian Imperial Bank of Commerce, brings over 30 years of industry experience focused on customer service and technology enhancement, and is expected to continue driving TELUS's long-term sustainable growth.
- Commitment to Social Responsibility: Dodig has pledged to maintain TELUS's global leadership in social capitalism, emphasizing strong community ties and a commitment to creating positive societal impacts.






