Small-Business Owners Harness AI Effectively
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Nov 15 2025
0mins
Source: WSJ
Generative AI Adoption: Small businesses are increasingly turning to generative artificial intelligence, such as OpenAI's ChatGPT, to streamline operations and improve efficiency.
Case Study: Mike Salvatore, owner of Heritage Hospitality Group in Chicago, has significantly reduced the time spent on cost analysis for his cafes and bars, now completing it every three weeks instead of once or twice a year.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
