RingCentral Appoints AI Expert Mahmoud ElAssir to Board of Directors
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jan 07 2026
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Source: Newsfilter
- Leadership Enhancement: RingCentral's appointment of Mahmoud ElAssir to its Board brings over 20 years of technology and AI transformation experience across telecommunications, financial services, and healthcare, providing strategic guidance for the company's next growth phase.
- Technical Expertise: As CTO at UnitedHealth Group, ElAssir leads over 8,000 technologists in modernizing a complex enterprise technology environment, executing a large-scale migration to public cloud while embedding AI to enhance system resilience and speed.
- Customer Interaction Optimization: He oversees a customer engagement platform supporting 80,000 agents and handling over 300 million calls annually, driving real-time intelligence and automation to improve reliability in customer-agent interactions, thereby strengthening RingCentral's competitive edge.
- Future Vision: ElAssir emphasizes that AI is now central to communication platform design, and with his experience, RingCentral aims to accelerate innovation in its AI-native communications platform to meet future customer and employee interaction needs.
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Analyst Views on RNG
Wall Street analysts forecast RNG stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for RNG is 31.14 USD with a low forecast of 27.00 USD and a high forecast of 36.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
9 Analyst Rating
3 Buy
6 Hold
0 Sell
Moderate Buy
Current: 26.990
Low
27.00
Averages
31.14
High
36.00
Current: 26.990
Low
27.00
Averages
31.14
High
36.00
About RNG
RingCentral, Inc. is a provider of artificial intelligence (AI)-powered cloud business communications, contact center, video and hybrid event solutions. It has an AI-powered multi-product portfolio including unified communications as a service (UCaaS), contact center as a service (CCaaS), video and events, and RingSense AI solutions. Its multi-product portfolio includes RingEX, RingCentral Contact Center, RingCX, RingCentral Artificial Intelligence Solutions, and RingCentral Events. RingCentral Contact Center is a collaborative contact center solution that delivers AI-powered omnichannel and workforce engagement solutions integrated with RingEX. RingCX is its next-generation CCaaS solution, delivering an AI-powered customer engagement solution with customer relationship management (CRM) integrations and a broad ecosystem of integrated partner solutions. RingCentral Events solutions enable businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
RingCentral Appoints AI Expert Mahmoud ElAssir to Board of Directors
- Leadership Enhancement: RingCentral's appointment of Mahmoud ElAssir to its Board brings over 20 years of technology and AI transformation experience across telecommunications, financial services, and healthcare, providing strategic guidance for the company's next growth phase.
- Technical Expertise: As CTO at UnitedHealth Group, ElAssir leads over 8,000 technologists in modernizing a complex enterprise technology environment, executing a large-scale migration to public cloud while embedding AI to enhance system resilience and speed.
- Customer Interaction Optimization: He oversees a customer engagement platform supporting 80,000 agents and handling over 300 million calls annually, driving real-time intelligence and automation to improve reliability in customer-agent interactions, thereby strengthening RingCentral's competitive edge.
- Future Vision: ElAssir emphasizes that AI is now central to communication platform design, and with his experience, RingCentral aims to accelerate innovation in its AI-native communications platform to meet future customer and employee interaction needs.
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