Helport AI Launches HyprX Digital Twin Platform to Reduce Costs and Enhance Expertise
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jan 13 2026
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Source: Globenewswire
- Digital Twin Platform Launch: Helport AI officially launches the HyprX digital twin software platform, designed to replicate human professionals' decision-making logic and communication styles, helping businesses reduce operational costs and enhance customer interaction quality.
- Rapid Deployment Advantage: HyprX enables businesses to launch a fully trained digital expert in days at a fraction of the cost of hiring additional staff, significantly improving operational efficiency and flexibility.
- Multi-Industry Application Potential: The platform is expected to deliver rapid ROI across various sectors, particularly in enterprise sales, training, legal, and healthcare, excelling in complex product inquiries and interactive training simulations.
- Strategic Market Positioning: Helport AI's market strategy focuses on small and medium enterprises, aiming to enable these businesses to achieve growth in a competitive landscape by providing scalable customer service interactions.
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About HPAI
Helport AI Limited is an artificial intelligence (AI) technology company serving enterprise customer contact centers with intelligent products, solutions, and a digital platform. The Company focuses on providing front-line service staff with real-time guidance and improving every customer interaction with its AI technology, empowering contact center agents. It also offers AI-enabled agents for clients with outsourcing needs. The Company’s AI Management Suite provides supervisors with visibility into agent activities. Its products include real-time conversation assistance, 100% remote management and hiring AI-enabled agents. The Company offers various solutions for industries, such as banking, insurance, government, wealth management, mortgage, and real estate.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Helport AI Launches HyprX Digital Twin Platform to Reduce Costs and Enhance Expertise
- Digital Twin Platform Launch: Helport AI officially launches the HyprX digital twin software platform, designed to replicate human professionals' decision-making logic and communication styles, helping businesses reduce operational costs and enhance customer interaction quality.
- Rapid Deployment Advantage: HyprX enables businesses to launch a fully trained digital expert in days at a fraction of the cost of hiring additional staff, significantly improving operational efficiency and flexibility.
- Multi-Industry Application Potential: The platform is expected to deliver rapid ROI across various sectors, particularly in enterprise sales, training, legal, and healthcare, excelling in complex product inquiries and interactive training simulations.
- Strategic Market Positioning: Helport AI's market strategy focuses on small and medium enterprises, aiming to enable these businesses to achieve growth in a competitive landscape by providing scalable customer service interactions.

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Helport AI Launches HyprX Digital Twin Platform to Reduce Operational Costs
- Digital Twin Innovation: Helport AI officially launches the HyprX platform, designed to replicate human professionals' decision-making logic and communication styles, enabling businesses to deploy digital experts at low costs within days, thereby enhancing customer service efficiency and reducing labor costs.
- Multi-Industry Applications: HyprX will be utilized across various sectors including enterprise sales, training, legal, and healthcare, with expectations of significantly improving return on investment, particularly in complex product inquiries and compliance training, helping businesses achieve higher customer satisfaction.
- Compliance and Security: The platform features built-in industry compliance mechanisms to ensure safe deployment within specific sectors, assisting companies in providing personalized services while minimizing compliance risks and enhancing customer trust.
- Global Market Rollout: HyprX is now available worldwide, with early access granted to enterprises in prioritized sectors such as e-commerce and education, marking Helport AI's strategic shift in the enterprise AI space and driving the development of the next generation of intelligent work.

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