American Water Achieves Resilience Goal Ahead of Schedule
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 58 minutes ago
0mins
Source: PRnewswire
- Resilience Goal Achieved: American Water has achieved its resilience goal five years ahead of schedule, using the American Water Works Association's Utility Resilience Index (URI) as a metric, indicating a significant enhancement in the company's ability to respond to emergencies and extreme weather events.
- Infrastructure Investment: The company plans to invest approximately $48 billion over the next decade in capital improvements, including areas such as water quality, resilience, and technology, aimed at further enhancing the safety and reliability of its services.
- Employee Training and Emergency Planning: Through proactive infrastructure investments, enhanced emergency planning, and ongoing employee training, American Water has not only improved its URI score but also strengthened its overall emergency response capabilities, ensuring better community protection during extreme weather events.
- Commitment to Customer Service: With a commitment to providing safe, clean, and reliable drinking water and wastewater services to 14 million customers, achieving the resilience goal ahead of schedule underscores American Water's deep commitment to its customers and communities.
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Analyst Views on AWK
Wall Street analysts forecast AWK stock price to rise
3 Analyst Rating
0 Buy
2 Hold
1 Sell
Moderate Sell
Current: 123.680
Low
122.00
Averages
129.00
High
139.00
Current: 123.680
Low
122.00
Averages
129.00
High
139.00
About AWK
American Water Works Company, Inc. is a water and wastewater utility company. The Company's primary business involves the ownership of utilities that provide water and wastewater services to residential, commercial, industrial, public authority, fire service and sale for resale customers. The Company also operates other businesses that provide water and wastewater services to the United States government on military installations, as well as municipalities. The Company operates its business through the Regulated Businesses segment. The Regulated Businesses segment includes subsidiaries that provide water and wastewater services to customers in 14 states. The Company's utilities operate in states such as Georgia, Hawaii, Indiana, Iowa, Kentucky, Maryland, Tennessee, Virginia and West Virginia. It also serves commercial customers, fire service customers, industrial customers, public authorities, and other utilities and community water and wastewater systems.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
American Water Achieves Resilience Goal Ahead of Schedule
- Resilience Goal Achieved: American Water has achieved its resilience goal five years ahead of schedule, using the American Water Works Association's Utility Resilience Index (URI) as a metric, indicating a significant enhancement in the company's ability to respond to emergencies and extreme weather events.
- Infrastructure Investment: The company plans to invest approximately $48 billion over the next decade in capital improvements, including areas such as water quality, resilience, and technology, aimed at further enhancing the safety and reliability of its services.
- Employee Training and Emergency Planning: Through proactive infrastructure investments, enhanced emergency planning, and ongoing employee training, American Water has not only improved its URI score but also strengthened its overall emergency response capabilities, ensuring better community protection during extreme weather events.
- Commitment to Customer Service: With a commitment to providing safe, clean, and reliable drinking water and wastewater services to 14 million customers, achieving the resilience goal ahead of schedule underscores American Water's deep commitment to its customers and communities.
See More
American Water Achieves Resilience Goal Five Years Early
- Resilience Goal Achieved: American Water has met its resilience goal by the end of 2025, achieving a 10% increase in its Utility Resilience Index (URI) five years ahead of schedule, demonstrating the company's strong capacity to respond to emergencies and extreme weather events.
- Infrastructure Investment Plan: Over the next decade, American Water plans to invest approximately $48 billion in capital improvements, including water quality enhancements and technology upgrades, which not only strengthen the company's service capabilities but also provide safer and more reliable water services to customers.
- Employee Training and Emergency Planning: By enhancing emergency planning and employee training, the company has improved its response and recovery capabilities, ensuring rapid service restoration during extreme weather events, thereby reducing the risk of service interruptions.
- Commitment to Social Responsibility: The resilience goal is not only a part of the business strategy but also a commitment to the community, ensuring safe, clean, and affordable water services for 14 million customers, reflecting the company's emphasis on social responsibility.
See More
American Water Engages in Public Service Conference Discussions
- Industry Leadership Engagement: American Water actively participates in the 2026 Western Conference of Public Service Commissioners, showcasing its leadership in the water and wastewater sector and aiming to drive innovative solutions through engagement with regulators and industry leaders.
- Commitment to Customer Service: COO Cheryl Norton emphasizes the company's dedication to providing safe, reliable, and affordable water services, enhancing system resilience and customer experience to directly benefit clients, reflecting the company's strong focus on customer needs.
- Affordability Issues Discussion: California American Water President Sarah Leeper will join a panel on 'Affordability: Examining Causes and Cures,' focusing on the impact of infrastructure investment needs, regulatory requirements, and rising input costs on utility affordability, highlighting the company's awareness of industry challenges.
- Importance of Infrastructure Investment: American Water plays a critical role in addressing infrastructure needs and protecting water quality while focusing on customer affordability, indicating the company's strategic significance in promoting sustainable industry development.
See More
American Water Engages in Public Service Conference Discussions
- Industry Leadership Engagement: American Water actively participates in the 2026 Western Conference of Public Service Commissioners, showcasing its leadership in water and wastewater services and aiming to drive innovative solutions through engagement with regulators and industry leaders.
- Commitment to Customer Service: COO Cheryl Norton emphasizes the company's dedication to providing safe, reliable, and affordable water services, indicating a strategic focus on enhancing customer experience and system resilience.
- Affordability Issues Discussion: California American Water President Sarah Leeper joins the panel on 'Affordability: Causes and Cures,' focusing on the impact of infrastructure investment needs and regulatory requirements on utility affordability, reflecting the company's awareness of industry challenges.
- Importance of Infrastructure Investment: American Water highlights its critical role in addressing infrastructure needs and protecting water quality during the conference, demonstrating the company's ongoing efforts to tackle industry challenges and promote customer-focused solutions.
See More
Virginia American Water Completes Acquisition of Colchester Wastewater System
- Acquisition Completed: Virginia American Water finalized its acquisition of the Colchester wastewater system from Nexus Regulated Utilities on June 1, 2026, adding approximately 170 indirect wastewater customer connections, thereby enhancing its market footprint.
- Customer and Employee Integration: The acquisition brings two employees from Colchester Utilities into Virginia American Water, ensuring high-quality service for new customers while leveraging local expertise for a smooth transition.
- Strategic Growth Implementation: This transaction continues Virginia American Water's strategy of acquiring Nexus Water Group systems across eight states, demonstrating the company's ability to successfully implement its core growth strategy aimed at creating value for customers, employees, and shareholders.
- Regulatory Approval: The acquisition received necessary approvals from relevant state regulatory commissions and governmental entities, marking a significant step for Virginia American Water in expanding service coverage and enhancing operational efficiency.
See More
Tennessee American Water Completes Acquisition of Water System
- Acquisition Completed: Tennessee American Water finalized its acquisition of Tennessee Water Service's water system on June 1, 2026, adding approximately 480 customer connections, which enhances its market presence in Tennessee and strengthens local service capabilities.
- Team Expansion: The acquisition also brings one new employee to the Tennessee American Water team, ensuring a smooth transition for new customers, reflecting the company's commitment to customer service and aiming to improve customer satisfaction and loyalty.
- Strategic Implementation: This transaction is part of American Water's acquisition of Nexus Water Group systems across eight states, showcasing its successful core growth strategy, which is expected to create greater value for customers, employees, and shareholders, further solidifying its market leadership.
- Enhanced Customer Service: New customers will benefit from Tennessee American Water's online account management portal and flexible payment options, which enhance the company's customer service capabilities, aiming to meet diverse customer needs and improve overall service quality.
See More
American Water Achieves Resilience Goal Ahead of Schedule
- Resilience Goal Achieved: American Water has achieved its resilience goal five years ahead of schedule, using the American Water Works Association's Utility Resilience Index (URI) as a metric, indicating a significant enhancement in the company's ability to respond to emergencies and extreme weather events.
- Infrastructure Investment: The company plans to invest approximately $48 billion over the next decade in capital improvements, including areas such as water quality, resilience, and technology, aimed at further enhancing the safety and reliability of its services.
- Employee Training and Emergency Planning: Through proactive infrastructure investments, enhanced emergency planning, and ongoing employee training, American Water has not only improved its URI score but also strengthened its overall emergency response capabilities, ensuring better community protection during extreme weather events.
- Commitment to Customer Service: With a commitment to providing safe, clean, and reliable drinking water and wastewater services to 14 million customers, achieving the resilience goal ahead of schedule underscores American Water's deep commitment to its customers and communities.
See More
American Water Achieves Resilience Goal Five Years Early
- Resilience Goal Achieved: American Water has met its resilience goal by the end of 2025, achieving a 10% increase in its Utility Resilience Index (URI) five years ahead of schedule, demonstrating the company's strong capacity to respond to emergencies and extreme weather events.
- Infrastructure Investment Plan: Over the next decade, American Water plans to invest approximately $48 billion in capital improvements, including water quality enhancements and technology upgrades, which not only strengthen the company's service capabilities but also provide safer and more reliable water services to customers.
- Employee Training and Emergency Planning: By enhancing emergency planning and employee training, the company has improved its response and recovery capabilities, ensuring rapid service restoration during extreme weather events, thereby reducing the risk of service interruptions.
- Commitment to Social Responsibility: The resilience goal is not only a part of the business strategy but also a commitment to the community, ensuring safe, clean, and affordable water services for 14 million customers, reflecting the company's emphasis on social responsibility.
See More
American Water Engages in Public Service Conference Discussions
- Industry Leadership Engagement: American Water actively participates in the 2026 Western Conference of Public Service Commissioners, showcasing its leadership in the water and wastewater sector and aiming to drive innovative solutions through engagement with regulators and industry leaders.
- Commitment to Customer Service: COO Cheryl Norton emphasizes the company's dedication to providing safe, reliable, and affordable water services, enhancing system resilience and customer experience to directly benefit clients, reflecting the company's strong focus on customer needs.
- Affordability Issues Discussion: California American Water President Sarah Leeper will join a panel on 'Affordability: Examining Causes and Cures,' focusing on the impact of infrastructure investment needs, regulatory requirements, and rising input costs on utility affordability, highlighting the company's awareness of industry challenges.
- Importance of Infrastructure Investment: American Water plays a critical role in addressing infrastructure needs and protecting water quality while focusing on customer affordability, indicating the company's strategic significance in promoting sustainable industry development.
See More
American Water Engages in Public Service Conference Discussions
- Industry Leadership Engagement: American Water actively participates in the 2026 Western Conference of Public Service Commissioners, showcasing its leadership in water and wastewater services and aiming to drive innovative solutions through engagement with regulators and industry leaders.
- Commitment to Customer Service: COO Cheryl Norton emphasizes the company's dedication to providing safe, reliable, and affordable water services, indicating a strategic focus on enhancing customer experience and system resilience.
- Affordability Issues Discussion: California American Water President Sarah Leeper joins the panel on 'Affordability: Causes and Cures,' focusing on the impact of infrastructure investment needs and regulatory requirements on utility affordability, reflecting the company's awareness of industry challenges.
- Importance of Infrastructure Investment: American Water highlights its critical role in addressing infrastructure needs and protecting water quality during the conference, demonstrating the company's ongoing efforts to tackle industry challenges and promote customer-focused solutions.
See More
Virginia American Water Completes Acquisition of Colchester Wastewater System
- Acquisition Completed: Virginia American Water finalized its acquisition of the Colchester wastewater system from Nexus Regulated Utilities on June 1, 2026, adding approximately 170 indirect wastewater customer connections, thereby enhancing its market footprint.
- Customer and Employee Integration: The acquisition brings two employees from Colchester Utilities into Virginia American Water, ensuring high-quality service for new customers while leveraging local expertise for a smooth transition.
- Strategic Growth Implementation: This transaction continues Virginia American Water's strategy of acquiring Nexus Water Group systems across eight states, demonstrating the company's ability to successfully implement its core growth strategy aimed at creating value for customers, employees, and shareholders.
- Regulatory Approval: The acquisition received necessary approvals from relevant state regulatory commissions and governmental entities, marking a significant step for Virginia American Water in expanding service coverage and enhancing operational efficiency.
See More
Tennessee American Water Completes Acquisition of Water System
- Acquisition Completed: Tennessee American Water finalized its acquisition of Tennessee Water Service's water system on June 1, 2026, adding approximately 480 customer connections, which enhances its market presence in Tennessee and strengthens local service capabilities.
- Team Expansion: The acquisition also brings one new employee to the Tennessee American Water team, ensuring a smooth transition for new customers, reflecting the company's commitment to customer service and aiming to improve customer satisfaction and loyalty.
- Strategic Implementation: This transaction is part of American Water's acquisition of Nexus Water Group systems across eight states, showcasing its successful core growth strategy, which is expected to create greater value for customers, employees, and shareholders, further solidifying its market leadership.
- Enhanced Customer Service: New customers will benefit from Tennessee American Water's online account management portal and flexible payment options, which enhance the company's customer service capabilities, aiming to meet diverse customer needs and improve overall service quality.
See More
