8x8 Launches Global Secure Pay Solution to Enhance Payment Efficiency
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jan 22 2026
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Source: Newsfilter
- Enhanced Payment Efficiency: The 8x8 Secure Pay solution accelerates collection processes and reduces manual workloads through automation and conversational AI, thereby improving customer experience and lowering operational costs.
- Global Availability: This solution is now available worldwide, supporting various industries including retail, utilities, transportation, manufacturing, and financial services, catering to diverse customer payment needs.
- Flexible Payment Options: With secure payment links, digital wallets, and IVR payment flows, 8x8 Secure Pay enables customers to complete payments quickly and securely, significantly increasing payment completion rates.
- Automation Driving Revenue: The proactive outreach engine from 8x8 sends secure payment reminders across multiple channels, reducing agent workloads and allowing teams to focus on complex or high-value interactions.
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Analyst Views on EGHT
Wall Street analysts forecast EGHT stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for EGHT is 2.30 USD with a low forecast of 1.50 USD and a high forecast of 3.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
7 Analyst Rating
3 Buy
1 Hold
3 Sell
Hold
Current: 1.710
Low
1.50
Averages
2.30
High
3.00
Current: 1.710
Low
1.50
Averages
2.30
High
3.00
About EGHT
8x8, Inc. is a provider of software-as-a-service solutions for contact centers, voice communications, video meetings, employee collaboration, and embeddable communication application programming interfaces (API). The Company’s communications platform solutions comprise the 8x8 XCaaS platform, which is an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. Its integrated technology platform includes 8x8 Work, 8x8 Contact Center, 8x8 Engage and 8x8 X Series. Its 8x8 Work is an end-to-end unified communications as a service solution that delivers enterprise-grade voice services, secure video meetings, and unified messaging including direct messages, public and private team messaging rooms, and peer-to-peer short and multimedia messaging, or SMS/MMS. 8x8 Contact Center is a cloud-based contact center as-a-service solution that includes omnichannel customer engagement, advanced analytics, and other features.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
8x8 Launches Global Secure Pay Solution to Enhance Payment Efficiency
- Enhanced Payment Efficiency: The 8x8 Secure Pay solution accelerates collection processes and reduces manual workloads through automation and conversational AI, thereby improving customer experience and lowering operational costs.
- Global Availability: This solution is now available worldwide, supporting various industries including retail, utilities, transportation, manufacturing, and financial services, catering to diverse customer payment needs.
- Flexible Payment Options: With secure payment links, digital wallets, and IVR payment flows, 8x8 Secure Pay enables customers to complete payments quickly and securely, significantly increasing payment completion rates.
- Automation Driving Revenue: The proactive outreach engine from 8x8 sends secure payment reminders across multiple channels, reducing agent workloads and allowing teams to focus on complex or high-value interactions.
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