Meta Launches AI Agent Service to Expand Business Model
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jun 03 2026
0mins
Source: CNBC
- AI Agent Feature Launch: Meta has introduced the new Meta Business Agent feature, designed to respond to customer inquiries, recommend products, and book appointments across apps like WhatsApp, Messenger, and Instagram, marking a significant expansion into the AI space.
- Subscription Service Integration: This feature will be included in the business-focused subscription tier of Meta One, which was launched last week to package premium services for creators and companies, highlighting Meta's commitment to diversifying its revenue streams.
- Intensifying Market Competition: Meta's entry into the AI agent market puts it in direct competition with similar tools from Amazon and Microsoft, while also facing pressure from open-source platforms like OpenClaw, indicating a rapidly intensifying competitive landscape in AI.
- Enhanced Personalization Experience: The new platform allows businesses to connect third-party data sources such as Shopify and Zendesk, enabling personalized experiences within the messaging apps customers already use, thereby increasing Meta's appeal in the business services market.
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Analyst Views on SHOP
Wall Street analysts forecast SHOP stock price to rise
31 Analyst Rating
18 Buy
13 Hold
0 Sell
Moderate Buy
Current: 108.090
Low
140.00
Averages
180.62
High
200.00
Current: 108.090
Low
140.00
Averages
180.62
High
200.00
About SHOP
Shopify Inc. (Shopify) is a Canada-based global commerce company. The Company provides essential Internet infrastructure for commerce, offering tools to start, grow, market and manage a retail business of any size. It provides platforms and services that are engineered and delivers a shopping experience for consumers online, in store and everywhere in between. Its software enables merchants to run their business across all of their sales channels, including Web and mobile storefronts, physical retail locations, social media storefronts, and marketplaces. The Company's Shopify platform provides merchants with a single view of their business across all of their sales channels and enables them to manage products and inventory, process orders and payments, fulfill and ship orders, build customer relationships, source products, leverage analytics and reporting, and access financing, all from one integrated back office. The Shopify's platform operates across 175 countries.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Sustained Growth: Shopify's revenue has increased by at least 30% for four consecutive quarters, despite a 30% year-to-date stock decline, indicating strong growth potential for a mature e-commerce company that may achieve significant breakthroughs over the next decade.
- Surge in AI Traffic: The company experienced an 8x year-over-year increase in AI-driven traffic last quarter, showcasing the immense potential of AI technology in enhancing sales conversion rates, particularly through channels like OpenAI's ChatGPT, which has nearly doubled order volume.
- Strengthened Competitive Advantage: The number of weekly active shops using Shopify's personal AI assistant, Sidekick, has quadrupled year-over-year, indicating that AI not only enhances user experience but may also widen the company's competitive moat by attracting more merchants to its platform.
- Market Opportunity: Despite facing risks from AI competition, Shopify's current growth momentum could signal an increasing relevance in AI-driven commerce, suggesting that investors should consider capitalizing on the current stock price discount.
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- Surge in AI-Driven Traffic: The company experienced an 8x year-over-year increase in AI-driven traffic last quarter, highlighting how AI technology is significantly enhancing consumer purchasing behavior and leading to higher sales conversion rates for merchants.
- Competitive Advantage: As the only platform allowing users to shop through OpenAI's ChatGPT, Microsoft Copilot, and Google Gemini, Shopify is leveraging these channels to drive nearly twice as many orders as other channels, further solidifying its market position.
- Rise of AI Assistant Sidekick: Shopify's personal AI assistant, Sidekick, saw a fourfold increase in weekly active shops in Q1 compared to the previous year, indicating that AI applications are providing merchants with deeper insights into purchasing behavior, thereby creating a sustainable growth flywheel.
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- Streamlined Workflow: This new integration eliminates the hassle of switching between multiple tools, enabling merchants to directly obtain reasons and influencing factors for search rankings within the Shopify admin interface, significantly improving work efficiency and response speed.
- Real-Time Intelligence Validation: Merchants configuring Bloomreach's search for the first time can validate their setup through Sidekick, ensuring readiness before going live, which allows for quick responses to market changes and increases the likelihood of successful product launches.
- Broad Application Potential: With Loomi supporting over 1,400 global brands, the launch of Sidekick further enhances its application in personalized customer experiences, and is expected to attract more merchants to adopt this innovative tool to optimize their e-commerce performance.
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- Sustained Growth: Shopify's revenue has increased by at least 30% for four consecutive quarters, despite a 30% year-to-date stock decline, indicating strong growth potential for a mature e-commerce company that may achieve significant breakthroughs over the next decade.
- Surge in AI Traffic: The company experienced an 8x year-over-year increase in AI-driven traffic last quarter, showcasing the immense potential of AI technology in enhancing sales conversion rates, particularly through channels like OpenAI's ChatGPT, which has nearly doubled order volume.
- Strengthened Competitive Advantage: The number of weekly active shops using Shopify's personal AI assistant, Sidekick, has quadrupled year-over-year, indicating that AI not only enhances user experience but may also widen the company's competitive moat by attracting more merchants to its platform.
- Market Opportunity: Despite facing risks from AI competition, Shopify's current growth momentum could signal an increasing relevance in AI-driven commerce, suggesting that investors should consider capitalizing on the current stock price discount.
See More
Shopify Leverages AI to Drive Sales Growth
- Accelerated Sales Growth: Shopify has achieved at least 30% revenue growth for four consecutive quarters, indicating strong potential in the mature e-commerce market despite a 30% stock price drop year-to-date in 2026.
- Surge in AI-Driven Traffic: The company experienced an 8x year-over-year increase in AI-driven traffic last quarter, highlighting how AI technology is significantly enhancing consumer purchasing behavior and leading to higher sales conversion rates for merchants.
- Competitive Advantage: As the only platform allowing users to shop through OpenAI's ChatGPT, Microsoft Copilot, and Google Gemini, Shopify is leveraging these channels to drive nearly twice as many orders as other channels, further solidifying its market position.
- Rise of AI Assistant Sidekick: Shopify's personal AI assistant, Sidekick, saw a fourfold increase in weekly active shops in Q1 compared to the previous year, indicating that AI applications are providing merchants with deeper insights into purchasing behavior, thereby creating a sustainable growth flywheel.
See More
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- Instant Search Insights: The new Sidekick app extension from Bloomreach provides Loomi for Shopify users with immediate visibility into search performance, allowing merchants to ask natural language questions and receive in-depth analysis of product rankings and search results, thereby enhancing decision-making efficiency.
- Streamlined Workflow: This new integration eliminates the hassle of switching between multiple tools, enabling merchants to directly obtain reasons and influencing factors for search rankings within the Shopify admin interface, significantly improving work efficiency and response speed.
- Real-Time Intelligence Validation: Merchants configuring Bloomreach's search for the first time can validate their setup through Sidekick, ensuring readiness before going live, which allows for quick responses to market changes and increases the likelihood of successful product launches.
- Broad Application Potential: With Loomi supporting over 1,400 global brands, the launch of Sidekick further enhances its application in personalized customer experiences, and is expected to attract more merchants to adopt this innovative tool to optimize their e-commerce performance.
See More
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- Acquisition Unwinding: Meta Platforms has initiated the unwinding of its $2 billion acquisition of Manus in response to Beijing's unprecedented order, signaling a significant shift in China's foreign investment security review that could deter other foreign investments.
- Operational Separation: Meta has instructed its employees to cease using Manus tools and blocked Manus staff from accessing its internal data systems, which not only disrupts Meta's project timelines but also poses substantial integration challenges for Manus.
- Tightening Regulatory Environment: As Beijing intensifies tech export controls, Meta's unwinding process serves as a critical case in the U.S.-China tech rivalry, demonstrating China's commitment to safeguarding its strategic technologies and talent, with potential long-term implications for future cross-border transactions.
- Increased Investment Risks: Experts indicate that as China tightens regulations on overseas deals, U.S. tech firms eyeing Chinese assets face heightened
See More
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- IPO Fundraising Scale: SpaceX plans to issue 555,555,555 shares at $135 each, aiming to raise $75 billion and achieve a valuation of $1.77 trillion, setting a historic record that reflects strong market confidence in its growth potential.
- Business Diversification: The company operates in three segments: rocket launches, satellite internet, and artificial intelligence, with the rocket launch segment having successfully launched approximately 650 times at a 99% success rate, solidifying its leadership in the aerospace market.
- Strategic Partnership Agreement: SpaceX has reached a deal with Alphabet to receive $920 million per month for computing capacity from 2026 to 2029, valued at $30 billion, which will significantly enhance the company's financial position and market competitiveness.
- Investment Risk Warning: Despite the optimistic IPO outlook, historical data shows that over half of the 30 largest IPOs in the past 15 years saw stock prices decline within the first week and at 12 months, indicating that investors should approach newly listed stocks with caution due to their volatility.
See More
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- Massive Fundraising: SpaceX plans to offer 555,555,555 shares at $135 each, aiming to raise $75 billion and achieve a valuation of $1.77 trillion, setting a historical record that reflects strong market confidence in its growth prospects.
- Diverse Business Segments: SpaceX operates in rocket launches, satellite internet, and artificial intelligence, with a notable 99% success rate in rocket launches and a network of approximately 9,600 Starlink satellites, enhancing its competitive edge globally.
- Intriguing Financials: In 2025, SpaceX generated $18.7 billion in revenue, a 33% year-over-year increase, but reported a net loss of $4.9 billion; however, an adjusted EBITDA of $6.6 billion indicates potential profitability, and a $30 billion deal with Alphabet will further improve its financial position.
- Investment Risk Advisory: Historical data shows that over half of the 30 largest IPOs in the past 15 years performed poorly in their first year, prompting investors to exercise caution, especially since founder Elon Musk will control 82% of the voting power, limiting retail investors' influence on company decisions.
See More
