SPRINKLR STOCK RISES 8.4% FOLLOWING COMPANY'S Q1 REVENUE FORECAST BEAT
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 11 2026
0mins
Source: moomoo
- Stock Performance: Shares of Sprinklr have increased by 8.4% following positive forecasts.
- Revenue Expectations: The company's Q1 revenue exceeded estimates, contributing to the rise in stock value.
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Analyst Views on CXM
Wall Street analysts forecast CXM stock price to rise
6 Analyst Rating
1 Buy
4 Hold
1 Sell
Hold
Current: 5.360
Low
7.00
Averages
9.40
High
12.00
Current: 5.360
Low
7.00
Averages
9.40
High
12.00
About CXM
Sprinklr, Inc. is an enterprise software company for customer-facing functions. The Company's artificial intelligence (AI) platform, Unified Customer Experience Management (Unified-CXM), enables customer-facing teams, from customer service to marketing, to collaborate across internal silos, communicate across digital channels, and leverage AI to deliver better customer experience. Its platform enables organizations to connect to approximately 30 digital channels, including messaging, live chat, text, social media and hundreds of millions of forums, blogs, news and review sites, as well as traditional channels such as voice and email. Its single-codebase platform is designed to handle unstructured data. Its Unified-CXM platform enables listening, seamless collaboration across the entire customer journey, skills-based workflow, customer-led governance, and timely decision-making.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Asset Acquisition: Sprinklr has announced the acquisition of assets from ViralMoment, aiming to strengthen its leadership in modern multimodal customer intelligence through AI-driven video intelligence and analytics solutions, which is expected to enhance customer understanding and engagement with brands.
- Video-First Strategy: With short-form video and visual storytelling dominating platforms like TikTok, Reels, and YouTube, Sprinklr expands its platform capabilities to include video and image analysis through this acquisition, helping brands capture untapped customer signals and enhance market competitiveness.
- Technology Integration: ViralMoment's video-native AI analyzes content frame by frame to uncover emerging trends and cultural narratives, and Sprinklr plans to integrate these capabilities into its enterprise-grade Unified Customer Experience Management platform, providing more comprehensive customer insights.
- Market Outlook: By combining ViralMoment's technology, Sprinklr will be able to activate insights across marketing, product, and service teams in real time, helping customers identify cultural and market trends earlier, thereby driving improved business outcomes.
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- Decline in Short Interest: According to S3 Partners, short interest in the S&P 1500 Software Index has decreased after peaking on February 26, indicating a reduction in bearish sentiment following a 23% year-to-date decline in the sector.
- Increase in Individual Stocks: Despite the overall decline, UiPath experienced a 4 percentage point rise in short interest over the past month, reaching 26.2%, pushing its stock into what S3 refers to as 'battleground' territory, highlighting ongoing investor scrutiny.
- Cautious Market Sentiment: Concerns about AI competitors and automation tools potentially undermining traditional software demand have intensified, prompting a reevaluation of long-term revenue potential for software licenses and workflows, thereby affecting market sentiment.
- Selective Investment Strategy: As aggregate sector positioning stabilizes, investors are increasingly focusing on specific companies like Sprinklr, Dropbox, and Workday, which have seen notable increases in short interest over the past month, reflecting a heightened awareness of perceived vulnerabilities.
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- Industry Leadership: Sprinklr has been recognized again as a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms, highlighting its exceptional performance in Unified Customer Experience Management and further solidifying its competitive position in the market.
- AI-Driven Customer Insights: With enhanced AI capabilities, Sprinklr can unify structured and unstructured customer feedback to deliver richer insights, helping enterprises achieve greater efficiency and agility in customer interactions, thereby enhancing customer satisfaction.
- Comprehensive Data Coverage: Sprinklr's VoC solution integrates feedback from over 30 social and digital channels, ensuring brands can build a complete understanding of customer sentiment and intent, which optimizes marketing and customer service strategies.
- Enhanced Enterprise Benefits: Enterprises using Sprinklr report gains in customer understanding, operational efficiency, and agility through unified data and AI-assisted decision-making, consistent with feedback captured in peer reviews and analyst evaluations, further validating the effectiveness of its products.
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- Revenue Growth: Sprinklr reported Q4 2026 revenue of $220.6 million, a 9% year-over-year increase, with subscription revenue at $193.4 million, up 6%, indicating strong market performance and sustained customer demand.
- Operating Profit Improvement: The company achieved a non-GAAP operating income of $37.7 million, resulting in a 17% operating margin, reflecting significant progress in cost control and operational efficiency, thereby enhancing the foundation for future profitability.
- Share Buyback Program: Sprinklr announced a new $200 million share buyback program, including a $125 million accelerated repurchase, demonstrating confidence in its value while providing additional returns to shareholders.
- Future Outlook: Management expects total revenue for FY 2027 to range between $215.5 million and $216.5 million, with subscription revenue projected at $778 million to $780 million; although growth rates are modest, the company remains focused on improving operational efficiency and renewal rates for long-term growth.
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- Significant Earnings Growth: Sprinklr reported nearly $221 million in revenue for Q4 FY2026, reflecting a 9% year-over-year increase, with subscription revenue rising 6% to over $193 million, surpassing analyst expectations of $215.5 million, indicating strong performance in customer experience management.
- Net Income Improvement: The company's non-GAAP net income surged 16% to nearly $32 million, translating to $0.13 per share, significantly exceeding the analyst forecast of $0.09, which enhances investor confidence in its profitability.
- Optimistic Future Guidance: Sprinklr anticipates FY2027 revenue between $869 million and $871 million, with subscription revenue projected at $778 million to $780 million, both exceeding FY2026 results of $857 million, showcasing confidence in future growth.
- Successful Strategic Transformation: The company is pivoting from social media management to AI-powered customer experience tools, with CEO Rory Read stating that the quarter capped a pivotal year in this transformation, leading to market optimism about its future trajectory.
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- Sales Performance Growth: Sprinklr reported Q4 2026 sales of $220.6 million, a 9% year-over-year increase that surpassed analyst expectations of $216.9 million, indicating strong market performance.
- Profitability Improvement: The adjusted EPS of 13 cents exceeded the consensus estimate of 10 cents, reflecting improvements in cost control and operational efficiency, which further bolstered investor confidence.
- Strong Cash Flow: As of January 31, 2026, the company had $502.5 million in cash, cash equivalents, and marketable securities, with free cash flow of $15.9 million for the quarter, demonstrating solid financial health and capacity for ongoing investments and buybacks.
- Optimistic Outlook: The company projects FY2027 adjusted EPS of 47-48 cents and sales of $869 million-$871 million, although slightly below market expectations, still indicating stable growth potential and reflecting management's confidence in future performance.
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