FB Financial Achieves Top Customer Satisfaction Award
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 6 days ago
0mins
Should l Buy FBK?
Source: Yahoo Finance
- Customer Satisfaction Award: FB Financial received the J.D. Power Retail Banking Award for the South Central region, ranking #1 in customer satisfaction, indicating the company's excellence in client trust and service quality, which further solidifies its market position.
- Profitability Improvement: The company reported an EPS of $1.10 and an adjusted EPS of $1.12 for Q1, with net income reaching $57.5 million, demonstrating financial resilience despite a shorter reporting period and achieving growth in profitability metrics.
- Loan and Deposit Growth: With loan growth at approximately 4% and deposit growth around 5%, the company remains optimistic about future growth, expecting stronger performance in the second half of the year, reflecting a rebound in market demand and increased client confidence.
- Effective Cost Control: Non-interest expenses decreased by about 11% in Q1, improving the efficiency ratio to 55.2%, indicating the company's success in managing operational costs while maintaining profitability, thereby enhancing its long-term sustainability.
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Analyst Views on FBK
Wall Street analysts forecast FBK stock price to rise
5 Analyst Rating
5 Buy
0 Hold
0 Sell
Strong Buy
Current: 54.000
Low
29.49
Averages
57.70
High
66.00
Current: 54.000
Low
29.49
Averages
57.70
High
66.00
About FBK
FB Financial Corporation is a bank holding company. The Company operates through its wholly owned banking subsidiary, FirstBank, in Tennessee, Alabama, Kentucky, and Georgia. The Company operates through two segments: Banking and Mortgage. Its Banking segment provides a full range of deposits and lending products and services to corporate, commercial and consumer customers. It also originates conforming residential mortgage loans through its Mortgage segment, whose activities include the servicing of residential mortgage loans and securitization of loans to third party private investors or government sponsored agencies. It operates over 90 full-service bank branches across its footprint serving markets across Tennessee, including Nashville, Chattanooga, Knoxville, Memphis, Jackson, and others. FirstBank also provides retail mortgage banking services utilizing its bank branch network and over 12 mortgage banking offices strategically located throughout the southeastern United States.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
FB Financial Achieves Top Customer Satisfaction Award
- Customer Satisfaction Award: FB Financial received the J.D. Power Retail Banking Award for the South Central region, ranking #1 in customer satisfaction, indicating the company's excellence in client trust and service quality, which further solidifies its market position.
- Profitability Improvement: The company reported an EPS of $1.10 and an adjusted EPS of $1.12 for Q1, with net income reaching $57.5 million, demonstrating financial resilience despite a shorter reporting period and achieving growth in profitability metrics.
- Loan and Deposit Growth: With loan growth at approximately 4% and deposit growth around 5%, the company remains optimistic about future growth, expecting stronger performance in the second half of the year, reflecting a rebound in market demand and increased client confidence.
- Effective Cost Control: Non-interest expenses decreased by about 11% in Q1, improving the efficiency ratio to 55.2%, indicating the company's success in managing operational costs while maintaining profitability, thereby enhancing its long-term sustainability.
See More
FB Financial Corporation Q1 2026 Earnings Call Insights
- Profitability Maintained: FB Financial reported Q1 EPS of $1.10 and adjusted EPS of $1.12, with net income at $57.5 million; despite a slight revenue decline, effective cost management allowed the company to maintain profitability metrics, showcasing operational efficiency.
- Loan and Deposit Growth Outlook: Management expects mid- to high single-digit growth in loans and deposits for the full year 2026, indicating a positive momentum across the business despite competitive pressures, reflecting confidence in future market conditions.
- Net Interest Margin Outlook Adjustment: The net interest margin for Q1 was 3.94%, with management adjusting the full-year NIM forecast to 3.7% to 3.8%, highlighting the impact of intensified competition on profitability and signaling changes in the market environment.
- Talent Recruitment and Strategic Development: The company added 15 revenue producers in Q1 while experiencing some turnover, emphasizing a proactive approach to talent acquisition, alongside plans to expand specialized lending capabilities, demonstrating responsiveness to market demands.
See More
FB Financial Reports Q1 2026 Earnings Results
- Earnings Beat: FB Financial's Q1 2026 non-GAAP EPS of $1.12 exceeded expectations by $0.01, indicating stable profitability and market confidence amidst competitive pressures.
- Revenue Miss: Despite a 31.9% year-over-year revenue increase to $172.34 million, the figure fell short of expectations by $2.54 million, reflecting intensified market competition and shifting customer demands.
- Deposit Growth: The company reported total deposits of $14.08 billion at the end of Q1 2026, up from $13.91 billion in Q4 2025, demonstrating increased customer trust and solidifying market share.
- Decline in Non-Interest Income: Adjusted non-interest income for Q1 was $25.9 million, down from $27.7 million in Q4 2025 and $23.6 million in Q1 2025, highlighting challenges in diversifying income sources beyond interest revenue.
See More
FirstBank Ranked #1 in JD Power Retail Banking Satisfaction Study
- Customer Satisfaction Leader: FirstBank has been ranked #1 in the JD Power 2026 Retail Banking Satisfaction Study for the South Central region, based on feedback from over 100,000 retail banking customers, showcasing its exceptional customer service performance.
- Trust and People Ranking: The bank also achieved the top ranking for trust and for its people, indicating a strong foundation of trust established in customers' minds, further solidifying its market position.
- Validation of Corporate Vision: CEO Christopher Holmes stated that earning the JD Power Award validates their commitment to providing financial peace of mind for families and businesses, emphasizing the significance of customer feedback.
- Asset Scale and Network: FB Financial Corporation operates with approximately $16.3 billion in total assets and runs 90 full-service bank branches across Tennessee, Kentucky, Alabama, and Georgia, demonstrating its robust market coverage capabilities.
See More
FB Financial Corporation Announces Q1 2026 Earnings Release Date
- Earnings Release Schedule: FB Financial Corporation will release its Q1 2026 operational results on April 13, 2026, after market close, demonstrating the company's commitment to transparency and investor communication.
- Conference Call Timing: The company will host a conference call on April 14, 2026, at 8:00 a.m. Central Time to discuss its financial results, aiming to provide a direct communication platform for investors and analysts.
- Dial-in Information: The dial-in number for the conference call is 877-883-0383, with confirmation code 8131060, ensuring that investors can easily access the meeting and enhancing information accessibility.
- Online Broadcast and Replay: The meeting will be live-streamed online, with a replay available two hours after the call and lasting for 12 months, further improving interaction and information transparency between the company and its investors.
See More
FB Financial Corp Stock Enters Oversold Territory
- Oversold Indicator Analysis: FB Financial Corp's Relative Strength Index (RSI) has dropped to 28.2, below the oversold threshold of 30, indicating that the recent heavy selling pressure may be easing, thus providing potential buying opportunities for investors.
- Stock Price and Dividend Yield: FBK's annualized dividend stands at $0.84 per share, translating to a yield of 1.58% based on the recent share price of $53.09, making it attractive for dividend investors, especially in light of the declining stock price.
- Market Focus on Dividends: While dividends are not always predictable, FBK's dividend history can assist investors in assessing the likelihood of continued payments, which is crucial for investment decisions, particularly in the current oversold condition.
- Technical Analysis Signal: FBK's RSI is significantly lower than the average RSI of 45.0 for other covered dividend stocks, indicating relative weakness in the market, which may attract investors looking for rebound opportunities.
See More
FB Financial Achieves Top Customer Satisfaction Award
- Customer Satisfaction Award: FB Financial received the J.D. Power Retail Banking Award for the South Central region, ranking #1 in customer satisfaction, indicating the company's excellence in client trust and service quality, which further solidifies its market position.
- Profitability Improvement: The company reported an EPS of $1.10 and an adjusted EPS of $1.12 for Q1, with net income reaching $57.5 million, demonstrating financial resilience despite a shorter reporting period and achieving growth in profitability metrics.
- Loan and Deposit Growth: With loan growth at approximately 4% and deposit growth around 5%, the company remains optimistic about future growth, expecting stronger performance in the second half of the year, reflecting a rebound in market demand and increased client confidence.
- Effective Cost Control: Non-interest expenses decreased by about 11% in Q1, improving the efficiency ratio to 55.2%, indicating the company's success in managing operational costs while maintaining profitability, thereby enhancing its long-term sustainability.
See More
FB Financial Corporation Q1 2026 Earnings Call Insights
- Profitability Maintained: FB Financial reported Q1 EPS of $1.10 and adjusted EPS of $1.12, with net income at $57.5 million; despite a slight revenue decline, effective cost management allowed the company to maintain profitability metrics, showcasing operational efficiency.
- Loan and Deposit Growth Outlook: Management expects mid- to high single-digit growth in loans and deposits for the full year 2026, indicating a positive momentum across the business despite competitive pressures, reflecting confidence in future market conditions.
- Net Interest Margin Outlook Adjustment: The net interest margin for Q1 was 3.94%, with management adjusting the full-year NIM forecast to 3.7% to 3.8%, highlighting the impact of intensified competition on profitability and signaling changes in the market environment.
- Talent Recruitment and Strategic Development: The company added 15 revenue producers in Q1 while experiencing some turnover, emphasizing a proactive approach to talent acquisition, alongside plans to expand specialized lending capabilities, demonstrating responsiveness to market demands.
See More
FB Financial Reports Q1 2026 Earnings Results
- Earnings Beat: FB Financial's Q1 2026 non-GAAP EPS of $1.12 exceeded expectations by $0.01, indicating stable profitability and market confidence amidst competitive pressures.
- Revenue Miss: Despite a 31.9% year-over-year revenue increase to $172.34 million, the figure fell short of expectations by $2.54 million, reflecting intensified market competition and shifting customer demands.
- Deposit Growth: The company reported total deposits of $14.08 billion at the end of Q1 2026, up from $13.91 billion in Q4 2025, demonstrating increased customer trust and solidifying market share.
- Decline in Non-Interest Income: Adjusted non-interest income for Q1 was $25.9 million, down from $27.7 million in Q4 2025 and $23.6 million in Q1 2025, highlighting challenges in diversifying income sources beyond interest revenue.
See More
FirstBank Ranked #1 in JD Power Retail Banking Satisfaction Study
- Customer Satisfaction Leader: FirstBank has been ranked #1 in the JD Power 2026 Retail Banking Satisfaction Study for the South Central region, based on feedback from over 100,000 retail banking customers, showcasing its exceptional customer service performance.
- Trust and People Ranking: The bank also achieved the top ranking for trust and for its people, indicating a strong foundation of trust established in customers' minds, further solidifying its market position.
- Validation of Corporate Vision: CEO Christopher Holmes stated that earning the JD Power Award validates their commitment to providing financial peace of mind for families and businesses, emphasizing the significance of customer feedback.
- Asset Scale and Network: FB Financial Corporation operates with approximately $16.3 billion in total assets and runs 90 full-service bank branches across Tennessee, Kentucky, Alabama, and Georgia, demonstrating its robust market coverage capabilities.
See More
FB Financial Corporation Announces Q1 2026 Earnings Release Date
- Earnings Release Schedule: FB Financial Corporation will release its Q1 2026 operational results on April 13, 2026, after market close, demonstrating the company's commitment to transparency and investor communication.
- Conference Call Timing: The company will host a conference call on April 14, 2026, at 8:00 a.m. Central Time to discuss its financial results, aiming to provide a direct communication platform for investors and analysts.
- Dial-in Information: The dial-in number for the conference call is 877-883-0383, with confirmation code 8131060, ensuring that investors can easily access the meeting and enhancing information accessibility.
- Online Broadcast and Replay: The meeting will be live-streamed online, with a replay available two hours after the call and lasting for 12 months, further improving interaction and information transparency between the company and its investors.
See More
FB Financial Corp Stock Enters Oversold Territory
- Oversold Indicator Analysis: FB Financial Corp's Relative Strength Index (RSI) has dropped to 28.2, below the oversold threshold of 30, indicating that the recent heavy selling pressure may be easing, thus providing potential buying opportunities for investors.
- Stock Price and Dividend Yield: FBK's annualized dividend stands at $0.84 per share, translating to a yield of 1.58% based on the recent share price of $53.09, making it attractive for dividend investors, especially in light of the declining stock price.
- Market Focus on Dividends: While dividends are not always predictable, FBK's dividend history can assist investors in assessing the likelihood of continued payments, which is crucial for investment decisions, particularly in the current oversold condition.
- Technical Analysis Signal: FBK's RSI is significantly lower than the average RSI of 45.0 for other covered dividend stocks, indicating relative weakness in the market, which may attract investors looking for rebound opportunities.
See More
