DOX News & Events

Amdocs announced that telecom operator Three Scandinavia has selected Amdocs as a strategic partner to support parts of its ongoing business and digital transformation across Sweden and Denmark. "The program is focused on simplifying and modernizing selected customer engagement and commerce capabilities, supporting more consistent and efficient operations across the Nordic markets," the company said

Amdocs announced the successful deployment of Store Genie for PLDT Home, the wireline and broadband division of PLDT. "The deployment transforms customer engagement and service operations across PLDT Home's nationwide sales and service centers and builds on the successful rollout of Store Genie at Smart Communications, the wireless subsidiary of PLDT, announced earlier this year, where the solution is already helping modernize retail and frontline operations through agentic AI-powered automation and intelligence," the company said.