Amdocs Successfully Deploys Store Genie for PLDT Home
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jun 23 2026
0mins
Amdocs announced the successful deployment of Store Genie for PLDT Home, the wireline and broadband division of PLDT. "The deployment transforms customer engagement and service operations across PLDT Home's nationwide sales and service centers and builds on the successful rollout of Store Genie at Smart Communications, the wireless subsidiary of PLDT, announced earlier this year, where the solution is already helping modernize retail and frontline operations through agentic AI-powered automation and intelligence," the company said.
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Analyst Views on DOX
Wall Street analysts forecast DOX stock price to rise
6 Analyst Rating
5 Buy
1 Hold
0 Sell
Strong Buy
Current: 51.180
Low
87.00
Averages
94.33
High
105.00
Current: 51.180
Low
87.00
Averages
94.33
High
105.00
About DOX
Amdocs Limited is a provider of software and services to communications and media companies in both developed countries and emerging markets. The Company's offerings are based on a product and service mix, using technologies and methodologies, such as the cloud and cloud native, microservices, development and operations (DevOps), low-code/no-code, edge computing, open source, bimodal operations, Site Reliability Engineering (SRE) and increasing amounts of automation through standard information technology (IT) tools, open Application programming interface (APIs) and artificial intelligence (AI), generative artificial intelligence (GenAI), and machine learning (ML). Its comprehensive line of services is designed to address every stage of a service provider's lifecycle and includes consulting, delivery, quality engineering (testing), systems integration, operations, network services, experience-driven services, data, cloud, and content services.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
KeyBanc Warns Amdocs Faces Downside Risks
- Macroeconomic Pressures: KeyBanc Capital Markets highlights that Amdocs may face pressures from macroeconomic conditions, particularly due to spending cuts from major telecom customers like AT&T and T-Mobile, which could negatively impact the company's performance.
- Reduced Customer Spending: Analysts warn that decreased spending from key clients may hinder Amdocs' ability to upsell services and expand within its existing customer base, limiting growth in current markets.
- International Market Risks: The company faces challenges in winning new business, particularly in international markets, with potential execution issues in customer retention further exacerbating performance pressures.
- Increased Competition and Integration Challenges: Amdocs must also contend with competitive pressures and integration challenges from recent acquisitions, especially as the rollout and adoption of AI products are slower than expected.
See More
Amdocs Q2 Earnings Report Analysis
- Earnings Miss: Amdocs reported a Q2 GAAP EPS of $1.28, missing estimates by $0.17, indicating challenges in profitability that may affect investor confidence moving forward.
- Stable Revenue Growth: The company achieved revenue of $1.17 billion, reflecting a 3.5% year-over-year increase, which, while not exceeding market expectations, demonstrates resilience in maintaining market share amid competitive pressures.
- Cash Position Decline: As of March 31, 2026, cash and cash equivalents totaled $214.5 million, down from $325.0 million as of September 30, 2025, highlighting potential pressures in cash management and liquidity.
- Strong Free Cash Flow: For the six months ending March 31, 2026, Amdocs generated free cash flow of $268.3 million, derived from $321.8 million in operating cash flow after accounting for $53.5 million in capital expenditures, showcasing effective management of investments and operations.
See More
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See More
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- Investor Conference Schedule: Amdocs will participate in several investor conferences during Q3 2026, including the Oppenheimer Israeli Conference on May 18 and the TD Cowen Technology, Media & Telecom Conference on May 27, aimed at enhancing investor engagement and communication.
- Executive Attendance: Tal Rozenfeld, Amdocs' incoming CFO, will attend multiple conferences to engage directly with investors, showcasing the company's latest advancements in technology and strategy, thereby boosting investor confidence.
- Market Positioning: By participating in these key industry conferences, Amdocs not only demonstrates its leadership in the communications and media sectors but also uses the opportunity to convey its ongoing commitment to customer experience and revenue growth to the market.
- Financial Performance: Amdocs reported revenue of $4.53 billion for fiscal 2025, indicating the company's robust performance in the industry and future growth potential, further attracting investor interest in its long-term strategic development.
See More
Amdocs Declares Quarterly Dividend of $0.569 per Share
- Quarterly Dividend Declaration: Amdocs has declared a quarterly dividend of $0.569 per share, consistent with previous distributions, indicating the company's stable cash flow and commitment to shareholder returns.
- Dividend Yield: The forward yield of 3.8% reflects the company's attractiveness in the current market environment, potentially drawing increased investor interest.
- Payment Schedule: The dividend is payable on July 31, with a record date of June 30 and an ex-dividend date also on June 30, ensuring timely returns for shareholders.
- Financial Health: Amdocs shows strong performance in Q2 2026, highlighting the company's ongoing growth potential in the telecom sector, particularly with its strategic focus on accelerating generative AI adoption.
See More
Amdocs Q2 Earnings Beat Expectations
- Earnings Beat: Amdocs reported a Q2 Non-GAAP EPS of $1.78, exceeding expectations by $0.02, which reflects the company's strong profitability and boosts investor confidence.
- Stable Revenue Growth: The company achieved revenue of $1.17 billion in Q2, marking a 3.5% year-over-year increase, aligning with market expectations and indicating Amdocs' ability to maintain stable revenue streams in a competitive market.
- Cautious Future Outlook: For Q3 of fiscal year 2026, Amdocs projects revenue between $1.155 billion and $1.195 billion, slightly below the consensus estimate of $1.18 billion, reflecting a cautious stance towards future market conditions.
- Earnings Guidance: The expected GAAP EPS for Q3 ranges from $1.39 to $1.47, while Non-GAAP EPS is projected between $1.81 and $1.87, below the consensus of $1.89, which may exert some pressure on the stock price.
See More
KeyBanc Warns Amdocs Faces Downside Risks
- Macroeconomic Pressures: KeyBanc Capital Markets highlights that Amdocs may face pressures from macroeconomic conditions, particularly due to spending cuts from major telecom customers like AT&T and T-Mobile, which could negatively impact the company's performance.
- Reduced Customer Spending: Analysts warn that decreased spending from key clients may hinder Amdocs' ability to upsell services and expand within its existing customer base, limiting growth in current markets.
- International Market Risks: The company faces challenges in winning new business, particularly in international markets, with potential execution issues in customer retention further exacerbating performance pressures.
- Increased Competition and Integration Challenges: Amdocs must also contend with competitive pressures and integration challenges from recent acquisitions, especially as the rollout and adoption of AI products are slower than expected.
See More
Amdocs Q2 Earnings Report Analysis
- Earnings Miss: Amdocs reported a Q2 GAAP EPS of $1.28, missing estimates by $0.17, indicating challenges in profitability that may affect investor confidence moving forward.
- Stable Revenue Growth: The company achieved revenue of $1.17 billion, reflecting a 3.5% year-over-year increase, which, while not exceeding market expectations, demonstrates resilience in maintaining market share amid competitive pressures.
- Cash Position Decline: As of March 31, 2026, cash and cash equivalents totaled $214.5 million, down from $325.0 million as of September 30, 2025, highlighting potential pressures in cash management and liquidity.
- Strong Free Cash Flow: For the six months ending March 31, 2026, Amdocs generated free cash flow of $268.3 million, derived from $321.8 million in operating cash flow after accounting for $53.5 million in capital expenditures, showcasing effective management of investments and operations.
See More
U.S. Producer Price Index Surges, Impacting Stocks
- Producer Price Surge: The U.S. Bureau of Labor Statistics reported a 1.4% month-over-month increase in the Producer Price Index (PPI) for April, marking the largest rise since March 2022, with a 6% annual increase, indicating persistent inflationary pressures that may lead companies to pass costs onto consumers, thereby affecting market confidence.
- Market Reaction: Following the PPI data, stocks such as Everforth (NYSE:EFOR) fell by 5%, Amdocs (NASDAQ:DOX) by 4.4%, Booz Allen Hamilton (NYSE:BAH) by 4.9%, and Broadridge (NYSE:BR) by 5.1%, reflecting investor concerns about the future economic outlook.
- Broadridge Stock Volatility: Broadridge has only experienced three moves greater than 5% in the past year, and today's decline indicates that the market is sensitive to the PPI data, although it may not fundamentally alter perceptions of the business.
- Long-term Performance Review: Broadridge is down 36.3% year-to-date, trading at $140.52, which is 47.4% below its 52-week high of $266.89, indicating a waning investor confidence in its future growth prospects.
See More
Amdocs Announces Investor Conference Schedule for Q3 2026
- Investor Conference Schedule: Amdocs will participate in several investor conferences during Q3 2026, including the Oppenheimer Israeli Conference on May 18 and the TD Cowen Technology, Media & Telecom Conference on May 27, aimed at enhancing investor engagement and communication.
- Executive Attendance: Tal Rozenfeld, Amdocs' incoming CFO, will attend multiple conferences to engage directly with investors, showcasing the company's latest advancements in technology and strategy, thereby boosting investor confidence.
- Market Positioning: By participating in these key industry conferences, Amdocs not only demonstrates its leadership in the communications and media sectors but also uses the opportunity to convey its ongoing commitment to customer experience and revenue growth to the market.
- Financial Performance: Amdocs reported revenue of $4.53 billion for fiscal 2025, indicating the company's robust performance in the industry and future growth potential, further attracting investor interest in its long-term strategic development.
See More
Amdocs Declares Quarterly Dividend of $0.569 per Share
- Quarterly Dividend Declaration: Amdocs has declared a quarterly dividend of $0.569 per share, consistent with previous distributions, indicating the company's stable cash flow and commitment to shareholder returns.
- Dividend Yield: The forward yield of 3.8% reflects the company's attractiveness in the current market environment, potentially drawing increased investor interest.
- Payment Schedule: The dividend is payable on July 31, with a record date of June 30 and an ex-dividend date also on June 30, ensuring timely returns for shareholders.
- Financial Health: Amdocs shows strong performance in Q2 2026, highlighting the company's ongoing growth potential in the telecom sector, particularly with its strategic focus on accelerating generative AI adoption.
See More
Amdocs Q2 Earnings Beat Expectations
- Earnings Beat: Amdocs reported a Q2 Non-GAAP EPS of $1.78, exceeding expectations by $0.02, which reflects the company's strong profitability and boosts investor confidence.
- Stable Revenue Growth: The company achieved revenue of $1.17 billion in Q2, marking a 3.5% year-over-year increase, aligning with market expectations and indicating Amdocs' ability to maintain stable revenue streams in a competitive market.
- Cautious Future Outlook: For Q3 of fiscal year 2026, Amdocs projects revenue between $1.155 billion and $1.195 billion, slightly below the consensus estimate of $1.18 billion, reflecting a cautious stance towards future market conditions.
- Earnings Guidance: The expected GAAP EPS for Q3 ranges from $1.39 to $1.47, while Non-GAAP EPS is projected between $1.81 and $1.87, below the consensus of $1.89, which may exert some pressure on the stock price.
See More
