Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call summary highlights strong financial performance, international expansion, and service enhancements, suggesting positive stock momentum. Despite some management avoidance in specifics, the Q&A reinforced positive trends in membership growth and operational efficiencies. The market cap indicates moderate sensitivity, aligning with a positive sentiment.
Revenue Third quarter revenue grew 15.5% year-over-year to $229.2 million. The increase was driven by rapid product innovation, an expanding suite of services in CLEAR Travel, and growing membership.
Total Bookings Total bookings grew 14.3% year-over-year to $260.1 million. This growth exceeded the top end of the Q3 guidance range provided last quarter.
Active CLEAR+ Members Active CLEAR+ Members grew to 7.7 million, up 7.5% year-over-year. Growth was supported by product innovation, enhanced customer experience, and international enrollment.
Gross Dollar Retention Q3 gross dollar retention was 86.9%, down 40 basis points sequentially. This was consistent with expectations due to the normalization of impacts from larger general airline and family price increases in 2023.
Operating Income Operating income was $52.6 million, representing a 23% operating margin and a 5.3 percentage point margin expansion versus Q3 2024. This was achieved through disciplined resource allocation and corporate cost efficiencies.
Adjusted EBITDA Adjusted EBITDA was $70.1 million, representing a 30.6% adjusted EBITDA margin and a 6.1 percentage point margin expansion year-over-year. This reflects improved cost structure and operational leverage.
Cost of Direct Salaries and Benefits Cost of direct salaries and benefits represented 20.8% of revenue in Q3, an improvement of approximately 180 basis points year-over-year. This was driven by efficiency improvements with EnVe verification Pods and eGates.
General and Administrative (G&A) Costs G&A costs represented 25.7% of revenue, an improvement of approximately 150 basis points year-over-year. This was due to disciplined resource allocation and corporate cost efficiencies.
Net Cash Used in Operating Activities Net cash used in operating activities was $47.3 million, reflecting the annual payment to the credit card partner of approximately $229 million.
Free Cash Flow Free cash flow was negative $53.5 million, also impacted by the annual payment to the credit card partner.
Total Members Total members grew to 35.8 million, up 35.1% year-over-year. This growth reflects the momentum in CLEAR1 and increased adoption.
Cash and Marketable Securities The company ended the quarter with $533 million of cash and marketable securities after returning $16.7 million of capital to shareholders through dividends and distributions.
eGates: The rollout of eGates has commenced, providing a seamless experience for members with verification in approximately 5 seconds and physical screening in 30 seconds. This has improved throughput, lane experience scores, and NPS.
CLEAR Concierge: A premium personalized on-demand service now live at 23 airports, offering members a curbside-to-gate guided experience.
EnVe Pods: Verification Pods that enhance member throughput and ambassador efficiency.
International Expansion: CLEAR+ is now offered to over 40 international country passport holders, with strong initial enrollment even before marketing efforts.
Partnership with American Express: CLEAR+ is embedded as a benefit in the American Express Platinum Card refresh, enhancing member acquisition.
Cost Efficiency: Cost of direct salaries and benefits improved to 20.8% of revenue, a 180 basis point improvement year-over-year.
Corporate Cost Efficiencies: G&A costs improved to 25.7% of revenue, a 150 basis point improvement year-over-year.
CLEAR1 Enterprise Platform: Delivered a record quarter of bookings, with strong adoption in healthcare and workforce identity solutions. Partnerships with CMS and Epic are driving growth in the healthcare sector.
Public-Private Partnerships: Collaborating with the administration to enhance security and customer experience for American travelers.
Cybersecurity Threats: The increasing sophistication of cybercriminals and the prevalence of identity-related incidents pose significant risks to the company's operations and reputation. 80% of breaches start with compromised credentials, and 84% of security leaders have reported identity-related incidents disrupting their businesses.
Regulatory and Compliance Risks: The company operates in a heavily regulated environment, particularly in areas like healthcare and public-private partnerships. Any failure to comply with regulations or changes in regulatory requirements could adversely impact operations.
Operational Scaling Challenges: The nationwide rollout of eGates and other infrastructure upgrades requires significant operational coordination. Delays or inefficiencies in scaling these technologies could impact customer satisfaction and operational efficiency.
Economic Sensitivity: The company's performance is tied to air travel trends and consumer spending. Any downturn in the economy or reduction in air travel could negatively affect member acquisition and revenue.
Competitive Pressures: The identity and security market is highly competitive, with other players potentially offering similar or superior solutions. This could impact the company's ability to attract and retain customers.
Dependence on Partnerships: The company relies on partnerships, such as with American Express and public-private collaborations. Any disruption or termination of these partnerships could impact customer acquisition and revenue streams.
Technological Risks: The company is heavily reliant on technology for its operations, including AI and cybersecurity measures. Any technological failures or inability to keep up with advancements could disrupt operations and customer trust.
Revenue Guidance for Q4: The company expects revenue of $234 million to $237 million, representing 14.2% growth at the midpoint.
Bookings Guidance for Q4: Total bookings are expected to be $265 million to $270 million, representing 16.8% growth at the midpoint.
Full Year 2025 Free Cash Flow Guidance: The company has increased its full year free cash flow guidance from $310 million to at least $320 million.
Adjusted EBITDA Margins: The company expects expanding adjusted EBITDA margins for the full year 2025 compared to 2024.
eGates Rollout Impact: Additional CapEx related to the eGates rollout is anticipated, which was not originally planned at the start of the year.
Quarterly Dividend: The company returned $16.7 million of capital to shareholders through its regular quarterly dividend of $0.125 per share and distributions.
The earnings call summary highlights strong financial performance, international expansion, and service enhancements, suggesting positive stock momentum. Despite some management avoidance in specifics, the Q&A reinforced positive trends in membership growth and operational efficiencies. The market cap indicates moderate sensitivity, aligning with a positive sentiment.
The earnings call reflects strong financial performance with 27.4% EBITDA margin and 38.2% member growth. The Q&A reveals positive sentiment, highlighting growth in travel demand, product innovation, and strategic pricing. Despite some uncertainties in international rollout adoption, the company's strong cash position and shareholder returns, coupled with optimistic guidance, suggest a positive stock price reaction. The market cap indicates a moderate reaction, likely in the 2% to 8% range.
The earnings call highlights strong financial performance with a 42.3% increase in total members, a 17.6% rise in free cash flow, and robust shareholder returns through dividends and share repurchases. While there are challenges such as supply chain issues and economic factors, the optimistic guidance, new partnerships, and strategic focus on U.S. expansion outweigh these concerns. The Q&A section reflects management's confidence in navigating macroeconomic challenges and maintaining member retention. Given the company's market cap, these factors suggest a stock price increase of 2% to 8% over the next two weeks.
The earnings call summary indicates strong financial performance with revenue and free cash flow growth, along with a positive outlook on travel and TSA PreCheck momentum. Shareholder returns are enhanced by dividends and share repurchases. However, there are concerns about gross dollar retention and leadership transition risks. The Q&A reveals some management ambiguity, but overall, the positive financial metrics and strategic initiatives outweigh these concerns. Given the company's market cap, the stock price is likely to experience a positive movement, falling in the 2% to 8% range over the next two weeks.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.