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  4. Portillo's Inc. (PTLO) Q1 2026 Earnings Call Transcript

Portillo's Inc. (PTLO) Q1 2026 Earnings Call Transcript

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PTLO
Portillos Inc
4.58 USD
-4.58%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

The earnings call presents a mixed outlook. Basic financial performance shows improvement in cash flow, but net debt remains high. Product development and market strategy indicate a cautious approach with a focus on sustainable growth. However, negative transaction trends in April and margin pressures from rising beef prices are concerns. Shareholder returns are not explicitly addressed, and management's lack of clear guidance on long-term growth is a negative factor. Overall, the sentiment is neutral, reflecting both positive and negative aspects, and the market reaction is likely to be within a -2% to 2% range.

Key Financial Performance

Revenues $182.6 million, reflecting an increase of $6.2 million or 3.5% versus last year. Revenue growth was driven by non-comp restaurants, which contributed $7.7 million of the year-over-year increase. Same-restaurant sales declined 0.1%, decreasing revenues approximately $0.2 million. The same-restaurant sales decline reflected a 0.9% decrease in average check, partially offset by a 0.8% increase in transactions. Lower average check was driven by an approximate 1% decrease in product mix, partially offset by a 0.1% increase in menu prices, reflecting increased promotional offers.

Food, beverage and packaging costs Increased to 34.7% of revenues in the quarter from 34.6% last year. This increase was driven primarily by higher commodity costs of 1.8%, led by beef and produce, partially offset by an increase in certain menu prices, net of promotional offers.

Labor expense Increased to 26.9% of revenues from 26.6% in the prior year, primarily due to deleverage from our new restaurant openings, higher benefit costs and wage inflation, partially offset by labor efficiencies. Hourly wage rates increased approximately 1.5% in the quarter compared to prior year.

Other operating expenses Increased $2.3 million or 10.7%, primarily driven by the opening of new restaurants and higher repairs and maintenance expenses. As a percentage of revenues, other operating expenses increased to 13.2% from 12.4%.

Occupancy expenses Increased $1.2 million or 11.6%, driven by the opening of new restaurants. As a percentage of revenues, occupancy expenses increased 0.4% compared to the prior year, driven by higher occupancy costs and revenue deleverage at new restaurants.

Restaurant level adjusted EBITDA Decreased $1.8 million to $34.8 million, with margins declining approximately 170 basis points to 19.1% in the quarter versus 20.8% in the prior year.

General and administrative expenses Increased by $1.5 million to $20.4 million or 11.1% of revenue in the quarter from $18.9 million or 10.7%. This increase was primarily driven by higher equity-based compensation and professional fees, including $0.5 million of dead site costs.

Preopening expenses Were $2.6 million in the quarter compared to $0.5 million last year, reflecting the timing and scale of activities related to our planned restaurant openings, including expansion into new markets.

Adjusted EBITDA Decreased by $2.8 million to $18.5 million or 10.1% of revenue from $21.2 million or 12% of revenue in the prior year.

Interest expense $5.6 million in the quarter, down slightly from last year, driven by a lower effective interest rate.

Income tax benefit $0.2 million in the quarter compared to expense of $1.4 million in the prior year. Effective tax rate for the quarter was 24.4% versus 25.4% in the prior year, reflecting changes in valuation allowance related to equity-based compensation expense.

Cash provided by operating activities Increased 85.8% year-over-year to $17.6 million year-to-date.

Cash Ended the quarter with $24 million.

Net debt $347 million with $104 million outstanding on the revolver and approximately $42 million of remaining revolver capacity.

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Operating Highlights

BIG Burger Bundle meal and new sauces: Limited time offers and innovation in the first quarter drove positive transactions.

Birthday cake LTO: Launched as part of menu innovation to attract customers.

New restaurant openings: Opened one additional restaurant in Frisco, Texas, and plans to open three more locations in 2026, including the first airport location at DFW International Airport and a second in-line location in downtown Chicago.

Operational excellence: Focus on guest-centric mindset, well-trained team members, and high-quality food executed to standard.

Marketing strategy: Engaged in landmark studies for customer segmentation, brand positioning, and menu satisfaction to better inform marketing strategies.

Cost management: Increased food, beverage, and packaging costs due to higher commodity prices; labor expenses rose due to wage inflation and new restaurant openings.

Development strategy: Focused on disciplined growth with a clear emphasis on cash-on-cash returns and responsible building costs.

Leadership changes: Michelle Hook, CFO, announced her departure; search for a new CFO initiated.

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Risk or Challenges

Same-restaurant sales decline: Same-restaurant sales declined by 0.1%, driven by a 0.9% decrease in average check, partially offset by a 0.8% increase in transactions. This decline reflects challenges in maintaining consistent sales performance.

Commodity costs: Higher commodity costs, particularly for beef and produce, increased food, beverage, and packaging costs to 34.7% of revenues, up from 34.6% last year. This poses a risk to profitability.

Labor expenses: Labor expenses increased to 26.9% of revenues from 26.6% in the prior year, driven by wage inflation, higher benefit costs, and deleverage from new restaurant openings. This could impact overall cost management.

Other operating expenses: Other operating expenses rose by 10.7%, driven by new restaurant openings and higher repairs and maintenance costs. This increase could strain operational budgets.

Occupancy expenses: Occupancy expenses increased by 11.6%, driven by new restaurant openings and revenue deleverage. This could affect profitability margins.

Restaurant-level adjusted EBITDA: Restaurant-level adjusted EBITDA decreased by $1.8 million, with margins declining to 19.1% from 20.8% in the prior year. This indicates reduced operational profitability.

General and administrative expenses: General and administrative expenses increased by $1.5 million, driven by higher equity-based compensation and professional fees, including $0.5 million of dead site costs. This could impact overall financial efficiency.

Preopening expenses: Preopening expenses rose significantly to $2.6 million from $0.5 million last year, reflecting the costs associated with new restaurant openings. This could challenge financial planning for expansion.

Negative comp trends in April: April saw negative comp trends of roughly 1 point, driven by negative transaction and mix trends, as well as lapping prior year promotions. This indicates potential challenges in maintaining sales momentum.

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Guidance & Outlook

Fiscal Year Guidance: The company is comfortable with reiterating its fiscal year guidance, though expectations may evolve as strategic work progresses and new finance leadership is brought on board. Updates will be provided as appropriate throughout the year.

Development Strategy: Portillo's plans to pursue long-term growth opportunities with discipline, focusing on cash-on-cash returns at the restaurant level. The company will evolve its new market playbook, select sites that drive healthy returns, explore prototype formats, and ensure disciplined use of capital by safeguarding responsible building costs.

Restaurant Openings: The company expects to open three additional locations during the remainder of 2026, including its first airport location at DFW International Airport and its second in-line location in downtown Chicago.

Marketing and Customer Insights: Portillo's is conducting critical research focused on customer segmentation, brand positioning, and menu satisfaction to better inform marketing strategies in core markets and new territories.

Operational Focus: The company aims to achieve consistent year-over-year same-store sales growth and improved restaurant-level profitability by focusing on operational excellence, marketing, and disciplined development.

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Shareholder Return Plan

The selected topic was not discussed during the call.

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Key Q&A

Q:How did the first quarter comp progress through the quarter, and what are the underlying transaction trends in April?
A:The first quarter saw improvement after a negative impact from January's weather conditions. However, April is showing negative trends in transactions and mix, driven by trade-downs.
Q:What drove the increase in the other OpEx line?
A:Higher utilities, snow maintenance, and removal expenses due to weather conditions earlier in the quarter contributed to the increase in the other OpEx line.
Q:What factors impacted pricing in the quarter, and how does management view the lag in consumer value perception?
A:The BIG Burger Bundle meal and Perks offers impacted net pricing. Management acknowledges a lag in consumer value perception but aims to drive visit frequency and attract new guests through value-focused strategies.
Q:What is the expected effective price for the second quarter?
A:The effective price is not expected to be negative. Pricing adjustments include a 2% increase in April, with some rolling off mid-April, resulting in just under 3% pricing in May.
Q:What changes are being made to the real estate strategy?
A:The team is reassessing the development strategy, including exiting some 2027 sites. The focus is on improving site selection and development strategy for future growth.
Q:How is productivity and efficiency in the new Texas stores being addressed?
A:Sequential improvements in backhouse labor productivity have been observed, with further opportunities identified. The focus is on driving top-line growth and implementing an integrated marketing plan for Texas.
Q:What caused the sharp decline in annualized AUVs for the 2025 class during the quarter?
A:The decline is attributed to the honeymoon curve of new openings, particularly the Kennesaw location, which had a robust opening but saw volumes settle down over time.
Q:Why isn't customer retention higher after strong initial responses to new openings?
A:Management is exploring the reasons for steep honeymoon curves and how to sustain frequency during the down cycle. High customer satisfaction and Net Promoter Scores indicate no major issues with the initial experience.
Q:How is menu innovation versus Perks driving traffic, and how is it resonating in non-Chicago markets?
A:Perks offers have shown growth in penetration and strong reactions to event-based promotions. Menu innovation is still developing, with opportunities to learn from non-Chicago markets.
Q:What is the vision for Portillo's growth over time, and how will decisions on reaccelerating growth be made?
A:The focus is on foundational work, including real estate forecasting, site selection, and prototype development. Management aims to create a sustainable growth model with disciplined insights guiding future expansion.
Q:How is Portillo's addressing margin pressures from rising beef prices?
A:Portillo's has hedged 65% of its beef flats and 30% of its total basket for Q2-Q4. Management expects mid-single-digit commodity inflation for the year, with beef remaining a pressure point.
Q:What is the performance across geographies and channels in the quarter?
A:Chicagoland performed well with outsized transaction growth compared to other regions. Marketing strategies are being refined based on ongoing brand work and insights.
Q:How is Portillo's elevating the customer experience in-store and at the drive-thru?
A:The focus is on maintaining high-quality food, face-to-face interaction in the drive-thru, and enhancing the overall guest experience by putting the customer at the center of operations.
Q:How does management view the role of promotional offers in driving value perception?
A:Management aims to build a strong foundation of value rather than relying on short-term promotional offers. The focus is on long-term strategies like menu innovation and operational excellence to enhance value perception.
Q:Review of Unclear Management Responses
A:Management avoided providing specific details on the sites they decided to abandon as part of the real estate strategy reassessment. Additionally, they did not provide a clear answer on the expected long-term growth rate for Portillo's, emphasizing the need for further research and insights before making decisions.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
Brett President
CFO term
Chicago month
Chief Development
Chief Marketing
Development Officer
Hook Chief
IPO market
Marketing Officer
Officer Hook
Officer industry
Officer research
Officer role
Pecoraro Striepling
Portillo honor
Portillo shape
Portillo term
Striepling Chief
ability story
age line
analyst Brett
announcement decision
appreciation brand
career restaurant
core
culture
decade
excellence
experience guest
finance
focus
food
foundation
function
fundamental
insight
partner
passion
priority
strategy
team
term opportunity

PTLO Transcript

Portillo's Inc. (PTLO) Q1 2026 Earnings Call Transcript
Unknown5-5

The earnings call presents a mixed outlook. Basic financial performance shows improvement in cash flow, but net debt remains high. Product development and market strategy indicate a cautious approach with a focus on sustainable growth. However, negative transaction trends in April and margin pressures from rising beef prices are concerns. Shareholder returns are not explicitly addressed, and management's lack of clear guidance on long-term growth is a negative factor. Overall, the sentiment is neutral, reflecting both positive and negative aspects, and the market reaction is likely to be within a -2% to 2% range.

Portillo's Inc. (PTLO) Q4 2025 Earnings Call Transcript
Unknown2-24

The earnings call presents mixed signals. While there are positive aspects such as improved value perception scores and operational improvements in drive-thru performance, cash from operations decreased significantly. Management's lack of clear guidance on revenue growth and the impact of the growth strategy adds uncertainty. The strategic reset in development and focus on guest experience could stabilize the business, but inflationary pressures and higher costs loom. Overall, the sentiment is balanced, suggesting a neutral stock price movement.

Portillo's Inc. (PTLO) Q3 2025 Earnings Call Transcript
Unknown11-4

The earnings call revealed declining financial metrics, including a decrease in restaurant-level adjusted EBITDA and cash from operations, along with increased expenses. The Q&A highlighted uncertainties in marketing efficacy and commodity costs, and management's reluctance to provide specific guidance for Q4. Despite some positive marketing strategies, the overall sentiment is negative due to financial pressures and lack of clear future guidance.

Portillo's Inc. (PTLO) Q2 2025 Earnings Call Transcript
Unknown8-5

The earnings call summary and Q&A reveal a mixed sentiment. While there are positive aspects such as the loyalty program, successful advertising campaigns, and operational improvements, challenges like weak Texas performance, inflation pressures, and a reduction in revenue guidance temper the outlook. The management's optimistic guidance and strategic plans, along with strong internal value scores, provide some positive momentum, but overall, the sentiment remains balanced due to existing challenges and uncertainties.

PTLO Slides

PDFPortillo’s Q4 2025 slides: earnings beat masks margin pressure
2026-02-24
PDFPortillo's Q3 2025 presentation slides reveal margin pressure amid expansion push
2025-11-04
PDFPortillo's Q2 2025 slides reveal slowing growth amid aggressive expansion plans
2025-08-05
PDFPortillo's Q1 2025 slides: 6.4% revenue growth amid margin pressure, expansion accelerates
2025-05-06

PTLO Report

Portillo's Inc. 10-Q
10-Q
2025-08-05
Portillo's Inc. 10-Q
10-Q
2024-11-05
Portillo's Inc. 10-Q
10-Q
2024-08-06
Portillo's Inc. 10-Q
10-Q
2024-05-07

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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