MoneyHero Limited (MNY) Q3 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call highlights strategic growth plans, including AI integration and partnerships, with a focus on high-margin verticals. Despite flat revenue, significant EBITDA improvement and cost optimization are promising. The Q&A reveals cautious but strategic crypto engagement and strong AI positioning, with no immediate revenue targets but long-term potential. The lack of guidance on crypto revenue is balanced by positive Q4 expectations and profitability scaling. Overall, the strategic focus and optimistic outlook suggest a positive stock price movement.
Key Financial Performance
Revenue $21.1 million in Q3 2025, up 17% quarter-on-quarter and 1% year-on-year. The modest year-over-year growth reflects a deliberate reshaping of the volume mix, focusing on higher-margin products like insurance and wealth.
Adjusted EBITDA Loss of $1.8 million in Q3 2025, improved by 68% year-over-year. Adjusted EBITDA margin improved from -26.5% to -8.4% year-over-year, driven by cost reductions and a shift to higher-margin revenue.
Net Loss Narrowed from $19.6 million in the first 9 months of 2024 to $5.7 million in the same period of 2025, reflecting improved operational efficiency and cost management.
Insurance Revenue $2.3 million in Q3 2025, up 13% year-over-year, driven by a strategic focus on high-margin verticals.
Wealth Revenue $2.6 million in Q3 2025, up 5% year-over-year, reflecting a deliberate shift towards high-margin products.
Operating Costs $23.9 million in Q3 2025, down 13% year-over-year. Technology costs decreased from $2 million to $0.9 million, and employee benefit expenses fell from $5.7 million to $4.2 million, driven by AI-driven automation and restructuring efforts.
Singapore Revenue $10.2 million in Q3 2025, up from $7.9 million a year ago, due to improved approval quality and broader product depth.
Hong Kong Revenue $7.5 million in Q3 2025, slightly lower year-over-year due to a reduction in low-margin credit card campaigns, but showing sequential stabilization.
Taiwan and Philippines Revenue $1 million and $2.4 million respectively in Q3 2025, reflecting gradual recovery after operational issues and partner strategy resets.
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Operating Highlights
Project Odyssey: A strategic AI initiative integrating performance marketing, content automation, credit scoring intelligence, membership enrichment, conversational journeys, and service automation. It is expected to improve CAC efficiency, funnel conversion, and reward optimizations, while automating over 60% of service interactions. This initiative positions MoneyHero as an AI-native financial decisioning platform.
Credit Hero Club: A newly launched initiative in Hong Kong focusing on personal loans, contributing to revenue growth in Q4.
Geographic Performance: Singapore showed strong performance with revenue rising to $10.2 million from $7.9 million a year ago, driven by improved approval quality and broader product depth. Hong Kong revenue was $7.5 million, slightly lower year-on-year due to reduced low-margin credit card campaigns but showed sequential stabilization. Taiwan and the Philippines are recovering gradually after Citibank's exit.
Revenue Growth: Q3 revenue was $21.1 million, up 17% quarter-on-quarter and 1% year-on-year, driven by healthier unit economics and a deliberate shift to higher-margin products.
Cost Reduction: Operating costs fell 13% year-on-year to $23.9 million, with significant reductions in technology costs (from $2 million to $0.9 million) and employee benefit expenses (from $5.7 million to $4.2 million).
AI-Driven Efficiency: 70%-80% of service inquiries are now automated, enabling flat headcount despite growing application volumes.
Revenue Mix Shift: Insurance and wealth now account for 23% of revenue, up from 21% a year ago, with insurance revenue up 13% year-on-year and wealth revenue up 5% year-on-year. These high-margin verticals are central to the company's strategy.
Profitability Focus: Q4 is expected to be the first profitable quarter on an adjusted EBITDA basis since listing, driven by high-margin verticals, cost discipline, and AI-enabled efficiencies.
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Risk or Challenges
Market Conditions: The company faces challenges in recovering revenue in Taiwan and the Philippines due to the exit of Citibank's operations, which has impacted partner acquisition strategies. These markets are not yet back to full run rate.
Competitive Pressures: The company is operating in a fragmented market and needs to establish leadership while competing with other fintech companies capable of combining profitable growth, structural expansion, and capital-light free cash flow.
Regulatory Hurdles: The company emphasizes a regulatory-first approach in designing AI journeys to ensure suitability, transparency, and consumer protection, which could pose challenges in aligning with regulatory requirements.
Economic Uncertainties: Revenue in Hong Kong has been slightly lower year-on-year due to a proactive reduction of low-margin credit card campaigns, reflecting economic adjustments and strategic shifts.
Strategic Execution Risks: The company is undergoing a strategic reset and pivoting towards higher-margin products like insurance and wealth. This deliberate mix shift requires disciplined capital allocation and execution to ensure sustainable profitability.
Supply Chain Disruptions: Not explicitly mentioned in the transcript.
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Guidance & Outlook
Annual Revenue Growth: The company expects to deliver healthy annual revenue growth over the next few years, driven by a revenue mix shift towards higher-margin products and AI-enabled operating leverage through Project Odyssey.
Margin Expansion: Continued margin expansion is anticipated, supported by structurally lower operating costs and the growth of high-margin verticals such as insurance and wealth.
Positive Free Cash Flow: Sustained positive free cash flow is expected, with incremental revenue increasingly flowing through to the bottom line.
Project Odyssey Impact: Project Odyssey is projected to drive meaningful improvements in unit economics, including lower customer acquisition costs (CAC), higher approval quality, and better funnel conversion. It is expected to deliver substantial annual EBITDA improvements over the next few years.
Q4 Adjusted EBITDA: The company expects Q4 adjusted EBITDA to be positive, marking the first profitable quarter on an adjusted EBITDA basis since listing.
2026 Financial Goals: For 2026, the company targets solid top-line growth, meaningful profitability improvement, and a further revenue mix shift towards high-margin verticals like insurance and wealth.
Capital Allocation: The company plans to invest in Project Odyssey, the Credit Hero Club, and real-time car insurance journeys, while exploring consolidation opportunities and evaluating share repurchases once free cash flow is established.
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Shareholder Return Plan
share repurchases: evaluate share repurchases once free cash flow is established
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Key Q&A
Q:What is the plan for the crypto segment since you have announced the partnership with OSL, HashKey, and the survey with Coinbase? Any revenue target or goal from this segment?
A:The approach to crypto is deliberate, regulated, and compliance-first. The partnership with OSL provides an institutional-grade partner for execution. They launched the 'Pulse of Crypto Singapore' survey to provide market insights and align with regulatory expectations. The company aims to educate, compare, and route users to regulated platforms without taking balance sheet risks. Over time, digital assets will be integrated into broader wealth journeys. No standalone crypto revenue target is set, but it is expected to become a meaningful contributor within the wealth segment over the next 2-3 years.
Q:Can you elaborate about the AI displacement risk because you are a comparison platform?
A:AI is seen as an amplifier of value rather than a risk. The company has vertical integration in insurance, deeper integrations in credit, and is moving towards data-driven insights. Project Odyssey enhances their AI capabilities. They position themselves as an AI-enhanced layer between users and providers, aggregating, normalizing, and curating data rather than being a static list.
Q:Can you share with us if there is any further partnership potential?
A:The company is in close dialogue with major backers like Pacific Century Group and explores partnerships within the ecosystem, particularly in Hong Kong. They aim for collaborations that align with their distribution and product strategy, as exemplified by their relationship with Bolttech.
Q:Revenue was flat year-on-year in the third quarter, but adjusted EBITDA improved significantly. Is that within your expectation? What are the drivers of this improvement? Why are you confident in Q4 and beyond?
A:Revenue was flat at $21.1 million, but adjusted EBITDA improved by 68% due to a high-quality revenue mix and lower operating costs. Insurance grew 13% and wealth grew 5%, contributing to 23% of group revenue. Operating costs fell 13%, driven by optimized marketing, technology consolidation, and AI-driven automation. Confidence in Q4 and beyond is based on structural revenue mix improvements, sequential growth momentum, and a fundamentally different cost base. Q4 is expected to be the first quarter of positive adjusted EBITDA since listing, with profitability scaling in 2026.
Q:With the talk about positive cash flow coming, is there any plan to use that on M&A or focus on the existing business and driving profitability?
A:The capital allocation philosophy prioritizes organic investment in the core engine, scaling Project Odyssey, and deepening AI advantages. M&A will be pursued in a disciplined way, focusing on acquisitions that offer clear revenue or cost synergies, stronger capabilities, strategic scale, and fit the AI-enabled operating model.
Q:Can you talk about the reception of the Credit Hero Club and provide an update on the loan segment for Q4 and 2026?
A:The Credit Hero Club, launched in Hong Kong in partnership with TransUnion, provides free credit profiles and scores, enabling personalized credit offers. It amplifies seasonality like tax loans and enhances off-season contextual and real-time credit needs. The personal loan segment in Hong Kong is important, with strong partnerships and exclusive offers. The Credit Hero Club is expected to scale and strengthen the loan strategy.
Q:Can you provide an outlook on the different segments for 2026?
A:Credit cards will remain a core vertical with medium to high-intent users and moderate seasonality but low to medium margins. Personal loans are cyclical but improving in margins, supported by initiatives like the Credit Hero Club. Insurance offers higher margins and lower seasonality, serving as a core EBITDA anchor. Wealth, including brokerage accounts and digital assets, has moderate to high margins with long-term upside. The strategy focuses on shifting towards higher-margin verticals, improving economics in cyclical categories, and achieving strong operating leverage. EBITDA is expected to improve significantly in 2026 and beyond.
Q:Review of Unclear Management Responses
A:Management avoided providing a direct answer regarding specific revenue targets for the crypto segment, instead framing it as an upside within the wealth segment without standalone targets. Additionally, while they discussed partnership potentials, no concrete details or new partnerships were disclosed.
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Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
AI
CAC
Credit Hero
Hero Club
IFRS measure
IR website
Pan
approval
automation
basis
capital allocation
cash flow
catalyst
employee benefit
gap
inflection point
margin expansion
margin vertical
membership
mix shift
model
month
price value
quality
reset
share price
shift margin
tech employee
term value
unit economics
upside
value creation
volume
work stream
year
MNY Transcript
MoneyHero Limited (MNY) Q3 2025 Earnings Call Transcript
Positive12-5
The earnings call highlights strategic growth plans, including AI integration and partnerships, with a focus on high-margin verticals. Despite flat revenue, significant EBITDA improvement and cost optimization are promising. The Q&A reveals cautious but strategic crypto engagement and strong AI positioning, with no immediate revenue targets but long-term potential. The lack of guidance on crypto revenue is balanced by positive Q4 expectations and profitability scaling. Overall, the strategic focus and optimistic outlook suggest a positive stock price movement.
MoneyHero Limited (MNY) Q2 2025 Earnings Call Transcript
Positive9-19
The earnings call highlights a strategic shift towards higher-margin verticals, improved cost management, and AI-driven efficiencies, leading to a return to profitability. Despite a revenue decline, the focus on insurance and wealth diversification, alongside AI integration, suggests a positive outlook. The Q&A section supports this with details on AI initiatives and growth drivers, though some management responses lacked clarity. Overall, the improved financial health and strategic focus on high-margin areas, alongside narrowing losses, indicate a positive market reaction.
MoneyHero Limited (MNY) Q1 2025 Earnings Call Transcript
Positive6-13
The earnings call indicates strong financial health with significant margin improvement and reduced losses. The strategic pivot towards high-margin products and successful partnerships, like with bolttech, are promising. Despite a revenue decline, the focus on sustainable growth and a strong cash position is reassuring. The Q&A reinforces positive sentiment, highlighting successful partnerships and strategic capital allocation. However, some uncertainty in management's response regarding future operating costs tempers enthusiasm. Overall, the company's strategic focus and financial improvements suggest a positive stock price movement in the near term.
MoneyHero Limited (MNY) Q4 2024 Earnings Call Transcript
Unknown4-29
The earnings call presents a mixed picture: while there are improvements in adjusted EBITDA, gross margin, and net loss, total revenue fell significantly. Insurance and wealth revenue showed strong growth, but the lack of specific guidance on future earnings is concerning. The absence of a share buyback or dividend program is neutral for shareholder returns. The Q&A section indicates strategic investments and efficiency plans but lacks detailed future revenue guidance. Overall, the sentiments are balanced, leading to a neutral stock price prediction.
MNY Report
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