Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call reflects strong financial performance, with expanded margins, 14% EPS growth, and significant cash returns to shareholders. The company raised its revenue and EPS guidance, indicating confidence in future growth. Advanced Technology Solutions show robust growth, and the Q&A session reveals optimism about deal momentum and competitive positioning. Despite some unclear responses, the overall sentiment is positive, suggesting a likely stock price increase in the short term.
Revenue Revenue increased by 7% year-over-year, reaching $1.291 billion, exceeding the high end of guidance by $21 million. Growth was driven by Advanced Technology Solutions, which grew 20% year-over-year, reflecting strong momentum from GenpactNext.
Gross Margin Gross margin expanded to 36.4%, up more than 70 basis points year-over-year. This reflects continued operating leverage against healthy revenue growth.
Adjusted Operating Income Margin Adjusted operating income margin expanded to 17.7%, up more than 10 basis points year-over-year. This was achieved while continuing to self-fund strategic investments.
Adjusted Diluted EPS Adjusted diluted EPS grew 14% year-over-year, reaching $0.97, which is $0.07 above the high end of guidance. This growth was faster than revenue growth.
Operating Cash Flow Operating cash flow was $308 million, including a $45 million advanced client payment. Excluding this, operating cash flow was $228 million, up 15% year-over-year.
Cash and Cash Equivalents Cash and cash equivalents ended at $741 million, down from $1 billion a year ago. The prior year included proceeds from a bond issuance used to repay a bond maturity.
Capital Return to Shareholders $119 million was returned to shareholders in Q3 through $90 million in share repurchases and $29 million in dividends, bringing the year-to-date total to $272 million or 59% of free cash flow.
Core Business Services Revenue Core Business Services revenue grew 3% year-over-year to $980 million, driven by strength in Digital Operations and technology services, partially offset by softness in decision support services.
Data-Tech-AI Revenue Data-Tech-AI revenue increased 9.3% year-over-year to $622 million, driven by demand for data and AI solutions.
Digital Operations Revenue Digital Operations revenue increased 4.3% year-over-year to $669 million, reflecting continued demand for operational and industry expertise.
Segment Revenue Growth Revenue grew 14% in high tech and manufacturing, 3% in financial services, and 1% in consumer and healthcare.
AI Maestro: A software platform for AI practitioners enabling faster adoption of AI into last mile business processes, driving measurable near-term ROI.
Genpact Insurance Policy Suite: Designed for commercial and specialty insurance to increase touchless clearance and deliver faster handling times.
Genpact Record-to-Report Suite: Increases predictability and reduces enterprise risk in month and quarter-end close processes.
Advanced Technology Solutions: Revenue grew 20% year-over-year, now representing 24% of total revenue. Growth driven by data and AI solutions.
Core Business Services: Revenue grew 3% year-over-year, with strength in Digital Operations and technology services.
Partnerships: Partner-related revenue grew 56% year-over-year, with collaborations with AWS, GCP, and Databricks.
Revenue per head count: Increased, particularly in Advanced Technology Solutions, driving higher total revenue per head count.
Gross margin: Expanded to 36.4%, up 70 basis points year-over-year.
Adjusted operating income margin: Expanded to 17.7%, reflecting healthy margin growth.
GenpactNext: A strategic framework to establish Genpact as a global leader in advanced technology solutions, focusing on capabilities, clients, and catalysts.
AI Talent Investments: Accelerated hiring in Advanced Technology Solutions leadership and development of AI practitioners.
Agentic Operations: Solutions growing at an exponential rate, with significant contract value growth and adoption by new and existing clients.
Softness in Decision Support Services: The company reported softness in decision support services, which is part of their Core Business Services. This could impact revenue growth and requires active addressing to improve execution and market share.
Dependence on Advanced Technology Solutions: While Advanced Technology Solutions are growing rapidly, they now represent a significant portion of revenue growth. Over-reliance on this segment could pose risks if market demand or competitive dynamics shift.
Economic Uncertainties: The company’s financial performance and growth projections could be impacted by broader economic uncertainties, as noted in their forward-looking statements.
Client Concentration Risk: The company highlighted significant partnerships with large clients like Mars and Heineken. Over-reliance on a few key clients could pose risks if these relationships are disrupted.
Regulatory and Compliance Risks: The company mentioned enterprise risk reduction and compliance improvements as part of their solutions. However, failure to meet regulatory requirements could adversely impact operations.
Supply Chain and Operational Risks: The company’s focus on operational excellence and last-mile expertise suggests potential vulnerabilities in supply chain or operational disruptions.
Talent Acquisition and Retention: The company is aggressively investing in AI talent and leadership. Challenges in hiring or retaining skilled professionals could impact their strategic pivot to AI-led solutions.
Revenue Growth: Genpact raised its full-year revenue growth guidance to 6.1% to 6.4%, up from the previous range of 4% to 6%. For Q4, revenue is expected to grow between 4% and 5%, with Advanced Technology Solutions projected to grow mid-teens and Core Business Services in the low single digits.
Advanced Technology Solutions: Advanced Technology Solutions, including data and AI, is expected to grow mid- to high teens for the full year, driven by strong demand for data and AI solutions. This segment has been a key driver of growth, contributing more than half of the total growth for Genpact year-to-date.
Core Business Services: Core Business Services is expected to grow in the low single digits for the full year, with a focus on sharpening go-to-market strategies in decision support services to drive stronger execution and market share.
Gross Margin and Operating Income: Full-year gross margin is expected to expand to 36%, a 50 basis point increase from the prior year. Adjusted operating income margin is anticipated to be 17.4%, an increase of 30 basis points from the prior year.
Earnings Per Share (EPS): Adjusted diluted EPS guidance has been raised to $3.60 to $3.61 for the full year, representing a 10.2% growth year-over-year. Q4 EPS is expected to be between $0.93 and $0.94.
Operating Cash Flow: Operating cash flow for the full year is expected to be approximately $650 million, including a $45 million advance payment received in Q3.
Partnerships and AI Talent: Partnership-related revenue grew 56% year-over-year in Q3, and partnerships are expected to represent a significant growth opportunity going forward. Genpact continues to invest aggressively in AI talent to support its strategic pivot.
2026 Outlook: Genpact remains committed to its medium-term targets and sees potential for upside as momentum builds in advanced technology solutions and AI transformation.
Dividends: This quarter, we returned $119 million to shareholders through $90 million in share repurchases and $29 million in dividends, bringing the year-to-date capital return to $272 million or 59% of free cash flow.
Share Repurchases: This quarter, we returned $119 million to shareholders through $90 million in share repurchases and $29 million in dividends, bringing the year-to-date capital return to $272 million or 59% of free cash flow.
The earnings call reflects strong financial performance, with expanded margins, 14% EPS growth, and significant cash returns to shareholders. The company raised its revenue and EPS guidance, indicating confidence in future growth. Advanced Technology Solutions show robust growth, and the Q&A session reveals optimism about deal momentum and competitive positioning. Despite some unclear responses, the overall sentiment is positive, suggesting a likely stock price increase in the short term.
The earnings call shows strong financial performance with revenue and EPS growth, a healthy pipeline in AI and technology solutions, and positive sentiment towards AI's impact. Despite a cautious Q3 outlook, the company has already achieved 70% of its annual target. The Q&A section reveals confidence in achieving growth targets and strong client engagement in AI solutions. The market is likely to react positively to the 8.3% revenue growth and 16% EPS increase, as well as the optimistic guidance for future quarters.
The earnings call presents a mixed picture. Strong financial performance with revenue and EPS growth, coupled with increased dividends and share repurchases, is positive. However, supply chain challenges and regulatory issues leading to delayed deals and conservative guidance create uncertainty. The Q&A section reveals no pricing pressure on delayed deals, but management's unclear responses on specific impacts add to the uncertainty. Overall, the positive aspects are balanced by the risks and uncertainties, resulting in a neutral outlook for the stock price over the next two weeks.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.