Zenvia reports Q2 revenue BRL 231.2M vs. BRL 192.9M last year
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 05 2024
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Financial Performance: Zenvia reported a Q2 adjusted EBITDA of BRL 33.6M, an increase from BRL 14.9M last year, despite a decrease in active customers to 11,800.
Product Innovations: The company launched the Zenvia Customer Cloud and a Generative AI Chatbot solution, which has already led to the development of 99 chatbots across eight sectors in Latin America, reflecting positive client feedback and growth potential.
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Analyst Views on ZENV
About ZENV
Zenvia Inc is a Brazil-based company engaged in the technology sector. The Firm develops communications platform focused on customer experience (CX), dedicated to companies and their end-customers. The platform provides solutions for marketing campaigns, sales teams, customer service and engagement, enabling creation of surveys, sending bulk notifications, schedule management, automatic answers for frequently asked customer questions, collection of users’ data, enrollment for events, two-factor authentication and order tracking, among others. It also offers tools, such as software application programming interfaces (APIs), chatbots, documents composer and authentication. The Company’s solutions support several communications channels, such as short message service (SMS), rich communication services (RCS), Voice, WhatsApp and Webchat. Its products include Zencia Flow, Zencia Chat, Zencia Message and Sirena. The Firm operates in Brazil, Argentina and Mexico.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Zenvia Spins Off CPaaS as Independent Unit to Enhance Operational Efficiency
- Business Independence: Zenvia has announced the spin-off of its CPaaS business unit into Zenvia CPaaS, aiming to enhance management efficiency through streamlined operations and optimized capital allocation, thereby better supporting its SaaS and AI strategic core.
- Executive Changes: The company also announced the departure of Chief Human Resources Officer Katiuscia Teixeira and Chief Technology Officer Lilian Lima, with Chief Financial and Investor Relations Officer Piero Rosatelli and Chief Revenue Officer Gilsinei Hansen taking over their respective departments, aiming to enhance operational flexibility through optimized leadership structure.
- Strategic Restructuring: This business separation and executive adjustments align with Zenvia's current strategic cycle, aiming to strengthen the company's ability to evaluate future opportunities through independent governance structures, thereby driving sustained growth in the Latin American market.
- Market Positioning: By establishing CPaaS as an independent unit, Zenvia reinforces its competitive edge in SaaS solutions in the Latin American market, which is expected to attract more customers and increase market share.
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ZENVIA welcomes Piero Rosatelli as CFO & IRO
New CFO Appointment: Zenvia Inc. has appointed Mr. Piero Rosatelli as the new Chief Financial Officer and Investor Relations Officer, succeeding Mr. Shay Chor, who will assist as a consultant during the transition.
Mr. Rosatelli's Background: Rosatelli brings extensive experience in technology investments and strategic planning, having previously served as a managing partner at Oria Capital and held board positions at various companies.
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