U.S. Bank Maintains Leadership in Keynova Group's Mobile Banker Scorecard
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 18 2026
0mins
Source: Yahoo Finance
- Mobile Banking Experience Enhancement: According to Keynova Group's Q1 2026 Mobile Banker Scorecard, U.S. Bank continues to rank first overall and for mobile web experience, tying with Bank of America for the best mobile app, showcasing its strong competitive position in digital financial services.
- Account Opening Process Optimization: 60% of Scorecard banks now provide a complete list of required information and funding options for mobile account openings, significantly improving the onboarding experience and reducing customer abandonment, indicating banks' ongoing efforts to enhance customer experience.
- Enhanced Debit Card Management Features: With 75% of banks offering spending alerts and over half providing alerts for specific transaction types in apps, this trend not only empowers customers to monitor their accounts but also strengthens safeguards against suspicious activities, reflecting banks' commitment to customer security.
- Delegated Digital Access Features: Although only 12% of banks offer delegated access, U.S. Bank and Wells Fargo have begun providing shared account access to protect customers from financial scams, demonstrating innovative measures by banks to enhance customer security.
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Analyst Views on BAC
Wall Street analysts forecast BAC stock price to rise
19 Analyst Rating
15 Buy
4 Hold
0 Sell
Strong Buy
Current: 51.100
Low
55.00
Averages
61.64
High
71.00
Current: 51.100
Low
55.00
Averages
61.64
High
71.00
About BAC
Bank of America Corporation is a bank holding company and a financial holding company. Its segments include Consumer Banking, Global Wealth & Investment Management (GWIM), Global Banking and Global Markets. Consumer Banking segment offers a range of credit, banking and investment products and services to consumers and small businesses. The GWIM includes two businesses: Merrill Wealth Management, which provides tailored solutions to meet clients' needs through a full set of investment management, brokerage, banking and retirement products and Bank of America Private Bank, which provides comprehensive wealth management solutions. Global Banking segment provides a range of lending-related products and services, integrated working capital management and treasury solutions, and underwriting and advisory services. Global Markets segment offers sales and trading services and research services to institutional clients across fixed-income, credit, currency, commodity, and equity businesses.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Educational Resource Provision: By partnering with over 300 nonprofit organizations, Bank of America offers financial education and preparation services to homebuyers, aiming to enhance financial literacy among buyers and promote sustainable homeownership, thus strengthening the bank's image in social responsibility.
- Ongoing Commitment: Bank of America has announced that the program will run indefinitely, reflecting its dedication to addressing the persistent affordability challenges in the housing market, which is expected to further solidify its leadership position in the financial services industry.
See More
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