StubHub Launches FestProtect Guarantee Program
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jun 02 2026
0mins
StubHub announced the launch of the FestProtect, a festival-focused expansion of its FanProtect Guarantee. As festivals continue to grow into larger, StubHub's research found that more than 85% of festival-goers say they have experienced common live-event challenges ranging from overlapping set times and artist cancellations to crowd congestion and weather disruptions. FestProtect introduces a tiered rewards and protection system built specifically around common festival pain points: Tier 1: Covers large-scale issues such as severe weather cancellations and last-minute artist dropouts. Tier 2: Designed for situations where overlapping set times force fans to miss artists they planned to see. Tier 3: Addresses common fan complaints such as long lines, blocked views, crowd congestion, or other "Instagram vs. reality" festival moments.
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Analyst Views on STUB
Wall Street analysts forecast STUB stock price to rise
13 Analyst Rating
8 Buy
5 Hold
0 Sell
Moderate Buy
Current: 10.620
Low
16.00
Averages
23.80
High
45.00
Current: 10.620
Low
16.00
Averages
23.80
High
45.00
About STUB
StubHub Holdings, Inc. operates as a secondary ticketing marketplace for live events. The Company operates a ticketing marketplace through brands which include StubHub and viagogo. It provides StubHub Distribution Manager, which is a self-serve tool for event organizers, promoters, and venues to create, manage, and distribute tickets on StubHub. It offers tickets for concerts which include alternative music, country, dance and electronic music; experimental, folk, funk, heavy metal, Latin music, pop, rap and hip-hop; rhythm and blues; soul music, reggae, religious, rock music and vocal. It offers tickets for theatre events which include Broadway shows, classical music and opera; comedy, dance, family and fairs; musicals, plays, and convention. It operates in Atlanta, Chicago, Los Angeles Metro, New York Metro, San Francisco Bay Area, Boston, Houston, Las Vegas, Denver, Detroit, Nashville, Miami, Philadelphia, Seattle, Portland, and Toronto.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Buy Recommendation: Guggenheim Securities reiterated its buy rating on StubHub, setting a price target of $12.50 per share, indicating a 9% upside potential from the latest closing price, showcasing confidence in the company's future growth.
- Improved Financial Performance: StubHub reported a net income of $48 million, a significant turnaround from a net loss of $22.18 million in the same period last year, with revenues growing 12.17% year-on-year to $446 million, indicating a strong recovery in the market.
- EBITDA Expectations: Guggenheim estimates StubHub's adjusted EBITDA to reach $427 million, slightly above the high end of management's guidance of $400 million to $420 million, demonstrating enhanced profitability during the World Cup period.
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- Ticket Demand Surge: The skyrocketing demand for NBA Finals tickets has led to prices at Madison Square Garden reaching thousands of dollars, particularly for premium courtside seats that command six-figure sums, providing substantial revenue boosts for companies linked to live events such as StubHub and Live Nation.
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See More
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- Profitability Turnaround: The company achieved a net income of $48 million this quarter, translating to $0.06 per share, a significant improvement from a loss of $22.2 million in the previous year, showcasing enhanced profitability that may attract more investor interest.
- Optimistic Market Outlook: StubHub anticipates gross merchandise sales of $9.9 billion to $10.1 billion for 2026, exceeding the $9.2 billion recorded in 2025, reflecting confidence in future market demand and potentially driving further stock price increases.
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See More
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- Profit Turnaround: The company achieved a net income of $48 million, or $0.06 per share, compared to a loss of $22.2 million in the same quarter last year, reflecting the effectiveness of its business model and strong market demand.
- Optimistic Market Outlook: StubHub's guidance for 2026 indicates confidence, expecting gross merchandise sales of $9.9 to $10.1 billion and non-GAAP EBITDA of $400 to $420 million, signaling strong future growth potential.
- Analyst Optimism: Goldman Sachs analyst Eric Sheridan raised StubHub's price target to $16 while maintaining a buy rating, citing the company's gains in market share and the high demand for upcoming events as key drivers for future performance.
See More
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- User Demand Insights: Research indicates that over 85% of festival-goers have faced issues such as overlapping set times and artist cancellations, with 76% receiving no meaningful recourse, highlighting a strong market demand for protective measures.
- Tiered Protection System: FestProtect features a three-tiered protection system addressing major disruptions (like severe weather), scheduling conflicts (overlapping performances), and everyday frustrations (long lines and blocked views), offering fans compensation such as future tickets or surprise upgrades to enhance their experience.
- Market Trends and Strategic Importance: As festival attendance becomes one of the largest discretionary expenses for young consumers, with 66% spending over $300 during festival weekends, the launch of FestProtect not only strengthens StubHub's competitive position in the festival market but also solidifies partnerships with major festival organizers.
See More
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- Ticket Price Surge: Harry Styles is set to perform an exclusive 30-show residency at Madison Square Garden in New York, with ticket prices reaching $500, leading many consumers to feel priced out, reflecting a broader trend of rising concert ticket prices.
- Changing Consumer Trends: Amid inflation and economic uncertainty, lower-income consumers are cutting back on live music spending, creating a K-shaped demand curve where higher-income groups are increasing their spending while lower-income groups are pulling back.
- Market Dynamics: While overall concert demand is up nearly 10% year-over-year, demand for mid-size and smaller venues is declining, indicating that consumers are becoming more selective in their concert choices, prioritizing stadium tours and marquee festivals.
- Industry Outlook: Despite the pressure of rising ticket prices, Live Nation reports that less than 1% of shows have been canceled this year and predicts a record high in ticket sales for 2026, suggesting resilience in the market.
See More
StubHub Stock Surges on World Cup Optimism
- Stock Surge: StubHub Holdings Inc. shares jumped 7.91% on Friday to close at $11.46, reflecting investor optimism about the company's prospects, particularly during the World Cup period.
- Buy Recommendation: Guggenheim Securities reiterated its buy rating on StubHub, setting a price target of $12.50 per share, indicating a 9% upside potential from the latest closing price, showcasing confidence in the company's future growth.
- Improved Financial Performance: StubHub reported a net income of $48 million, a significant turnaround from a net loss of $22.18 million in the same period last year, with revenues growing 12.17% year-on-year to $446 million, indicating a strong recovery in the market.
- EBITDA Expectations: Guggenheim estimates StubHub's adjusted EBITDA to reach $427 million, slightly above the high end of management's guidance of $400 million to $420 million, demonstrating enhanced profitability during the World Cup period.
See More
Knicks' NBA Finals Push Sparks Stock Surge for MSGS
- Stock Surge: Following the New York Knicks' dramatic comeback victory over the San Antonio Spurs in Game 4 of the NBA Finals, Madison Square Garden Sports (MSGS) shares have surged to $384.60, marking a 48.7% increase in 2026, with a notable 14.8% rise in the past month, driven by investor enthusiasm for the team's championship prospects.
- Market Impact: The Knicks' deep playoff run is positively influencing not only the team's stock price but also the sports betting and live entertainment sectors, with companies like DraftKings and MGM Resorts benefiting from increased fan engagement and significantly higher betting volumes.
- Ticket Demand Surge: The skyrocketing demand for NBA Finals tickets has led to prices at Madison Square Garden reaching thousands of dollars, particularly for premium courtside seats that command six-figure sums, providing substantial revenue boosts for companies linked to live events such as StubHub and Live Nation.
- Increased ETF Interest: As MSGS shares rise, ETFs holding the stock, such as GOLS and PSCU, are gaining investor attention, reflecting a growing optimism in the sports and entertainment sectors and further fueling investment interest in related markets.
See More
StubHub Stock Surges Over 35% for Second Month Following Strong Earnings
- Strong Earnings Report: StubHub reported first-quarter revenue of $446 million, a 12% year-over-year increase that surpassed analyst expectations of $425 million, indicating robust performance in the ticketing market and boosting investor confidence.
- Profitability Turnaround: The company achieved a net income of $48 million this quarter, translating to $0.06 per share, a significant improvement from a loss of $22.2 million in the previous year, showcasing enhanced profitability that may attract more investor interest.
- Optimistic Market Outlook: StubHub anticipates gross merchandise sales of $9.9 billion to $10.1 billion for 2026, exceeding the $9.2 billion recorded in 2025, reflecting confidence in future market demand and potentially driving further stock price increases.
- Analyst Upgrades: Goldman Sachs analyst Eric Sheridan raised StubHub's price target to $16 while maintaining a buy rating, indicating market recognition of the company's market share growth in high-demand events, although some analysts remain cautious about the company's sustainability moving forward.
See More
StubHub Surpasses Q1 Earnings Expectations with Strong Revenue Growth
- Strong Performance: StubHub reported Q1 revenue of $446 million, a 12% year-over-year increase that exceeded analyst expectations of $425 million, demonstrating robust performance in the ticketing market and reinforcing its market position.
- Profit Turnaround: The company achieved a net income of $48 million, or $0.06 per share, compared to a loss of $22.2 million in the same quarter last year, reflecting the effectiveness of its business model and strong market demand.
- Optimistic Market Outlook: StubHub's guidance for 2026 indicates confidence, expecting gross merchandise sales of $9.9 to $10.1 billion and non-GAAP EBITDA of $400 to $420 million, signaling strong future growth potential.
- Analyst Optimism: Goldman Sachs analyst Eric Sheridan raised StubHub's price target to $16 while maintaining a buy rating, citing the company's gains in market share and the high demand for upcoming events as key drivers for future performance.
See More
StubHub Launches Festival Protection Program
- Launch of Protection Program: StubHub introduces FestProtect, becoming the first major ticketing platform to offer festival-specific protections against common disruptions like weather cancellations and artist dropouts, aimed at boosting consumer confidence and ticket purchasing intent.
- User Demand Insights: Research indicates that over 85% of festival-goers have faced issues such as overlapping set times and artist cancellations, with 76% receiving no meaningful recourse, highlighting a strong market demand for protective measures.
- Tiered Protection System: FestProtect features a three-tiered protection system addressing major disruptions (like severe weather), scheduling conflicts (overlapping performances), and everyday frustrations (long lines and blocked views), offering fans compensation such as future tickets or surprise upgrades to enhance their experience.
- Market Trends and Strategic Importance: As festival attendance becomes one of the largest discretionary expenses for young consumers, with 66% spending over $300 during festival weekends, the launch of FestProtect not only strengthens StubHub's competitive position in the festival market but also solidifies partnerships with major festival organizers.
See More
Harry Styles' NYC Residency Raises Ticket Price Concerns
- Ticket Price Surge: Harry Styles is set to perform an exclusive 30-show residency at Madison Square Garden in New York, with ticket prices reaching $500, leading many consumers to feel priced out, reflecting a broader trend of rising concert ticket prices.
- Changing Consumer Trends: Amid inflation and economic uncertainty, lower-income consumers are cutting back on live music spending, creating a K-shaped demand curve where higher-income groups are increasing their spending while lower-income groups are pulling back.
- Market Dynamics: While overall concert demand is up nearly 10% year-over-year, demand for mid-size and smaller venues is declining, indicating that consumers are becoming more selective in their concert choices, prioritizing stadium tours and marquee festivals.
- Industry Outlook: Despite the pressure of rising ticket prices, Live Nation reports that less than 1% of shows have been canceled this year and predicts a record high in ticket sales for 2026, suggesting resilience in the market.
See More
