Spectrum and RingCentral Expand Partnership to Launch AI Contact Center
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 11 2026
0mins
Should l Buy CHTR?
Spectrum (CHTR) and RingCentral (RNG) announced a significant expansion of their partnership to make RingCentral's RingCX, an AI-first omnichannel contact center, and its AI Conversation Expert, advanced conversation intelligence, available to Spectrum Business customers. As the latest additions to the newly minted Unified Customer Experience with RingCentral portfolio, RingCX and ACE integrate the companies' existing Unified Communications with RingCentral's solution for mid-sized and large customers. Delivered over Spectrum's managed network, UCX with RingCentral drives higher-quality customer interactions, deeper insight and accelerated growth.
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Analyst Views on CHTR
Wall Street analysts forecast CHTR stock price to rise
13 Analyst Rating
5 Buy
6 Hold
2 Sell
Hold
Current: 148.000
Low
165.00
Averages
286.91
High
428.00
Current: 148.000
Low
165.00
Averages
286.91
High
428.00
About CHTR
Charter Communications, Inc. is a broadband connectivity company and cable operator serving more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the Company offers a range of residential and business services, including Spectrum Internet, television (TV), Mobile and Voice. For small businesses, Spectrum Business delivers a range of broadband products and services coupled with special features and applications to enhance productivity. For mid-market and large businesses, Spectrum Business provides customized, fiber-based solutions. Spectrum Reach delivers advertising and production for the modern media landscape. The Company also distributes news coverage and sports programming to its customers through Spectrum Networks. The Company offers its customers subscription-based Internet, video, mobile and voice services, with prices and related charges based on the types of service selected.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Spectrum TV Plans Now Include discovery+ Streaming Service
- Streaming Value Enhancement: Spectrum's partnership with Warner Bros. Discovery integrates the discovery+ streaming app into eligible Spectrum TV plans, allowing customers to unlock over $125 in streaming value monthly, significantly enhancing user experience and customer loyalty.
- No Additional Cost Activation: Spectrum TV customers can activate the ad-supported discovery+ at no extra cost, originally priced at $5.99 per month, addressing user demand for diverse content while simplifying subscription management.
- Flexible Purchase Options: Customers without a Spectrum TV subscription can purchase discovery+ a la carte through The Spectrum App Store, which not only broadens the audience base for discovery+ but also provides more choices for customers, enhancing market competitiveness.
- Rich Content Offering: discovery+ features a variety of popular shows and exclusive originals, including hits like '90 Day Fiancé' and 'Gold Rush', further enriching Spectrum's content ecosystem and increasing its appeal in the streaming market.
See More
Spectrum TV Customers Get Free Access to discovery+
- Value-Added Service Launch: Spectrum TV customers can now access the ad-supported discovery+ streaming app at no additional cost, valued at $5.99 per month, which enhances customer viewing experiences and strengthens Spectrum's appeal in the competitive streaming market.
- Seamless Entertainment Experience: This initiative enriches Spectrum's Seamless Entertainment experience by integrating live TV with popular streaming apps, allowing customers to enjoy diverse content without incurring extra subscription fees, which is expected to boost customer satisfaction and loyalty.
- Flexible Purchase Options: Customers without traditional TV plans can purchase discovery+ a la carte through the Spectrum App Store, attracting more potential users, particularly younger streaming consumers who prefer flexible viewing options.
- Deepening Strategic Partnership: The collaboration between Spectrum and Warner Bros. Discovery not only brings discovery+ to millions of customers but also solidifies Spectrum's market position in home entertainment by offering a diverse range of content choices.
See More
Charter CFO to Participate in J.P. Morgan Conference
- Conference Participation: Charter Communications CFO Jessica Fischer will participate in the J.P. Morgan Global Technology, Media and Communications Conference in Boston on May 20, 2026, with her remarks scheduled to begin at 8:00 a.m. ET, aimed at enhancing investor engagement.
- Live Webcast: The event will be accessible via a live webcast on Charter's investor relations website, and the archived version will be available post-event, facilitating continued investor engagement for those unable to attend live.
- Company Background: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity provider, with its Spectrum brand serving nearly 59 million homes and businesses, showcasing its strength in high-speed internet and streaming services.
- Service Diversity: Through its Spectrum Fiber Broadband Network, Charter offers seamless connectivity and entertainment services, including Spectrum Internet®, Mobile, TV, and Voice products, reflecting its strategic focus on diversified service offerings.
See More
Cable TV Customer Losses Accelerate Amid Streaming Growth
- Customer Losses Intensify: Comcast's Xfinity lost 65,000 high-speed internet subscribers last quarter, while Charter's Spectrum shed 117,000 residential broadband customers, indicating a significant acceleration in the trend of customer attrition in the cable industry.
- Increased Competition: With T-Mobile and Verizon leveraging their 5G mobile broadband networks to offer fixed wireless access, existing broadband customers are migrating to these emerging competitors, resulting in a loss of over 1 million subscribers for Comcast and Charter since their peaks in 2023.
- Significant Revenue Impact: Internet services account for approximately 20% of Comcast's revenue and about 40% for Charter, making the weak performance in their high-speed internet businesses a critical factor in their declining EBITDA, which poses a serious concern for both companies.
- Market Outlook Cannot Be Ignored: As the trend of customer migration continues, shareholders must pay close attention to the long-term implications this shift may have on future performance, especially in an increasingly competitive market landscape.
See More
Charter CEO to Participate in Media Conference
- Conference Participation: Charter's CEO Christopher Winfrey will participate in the MoffettNathanson Media, Internet & Communications Conference in New York on May 14, 2026, with remarks scheduled for 10:30 a.m. ET, highlighting the company's leadership in the industry.
- Live Webcast: The event will be streamed live on Charter's investor relations website, and the archived webcast will be available post-event, enhancing transparency for investors and the public.
- Company Overview: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity company, with its Spectrum brand serving nearly 59 million homes and businesses, showcasing strong market penetration.
- Business Evolution: Charter has transitioned from cable TV to streaming and high-speed internet, achieving a converged experience in broadband, WiFi, and mobile services, reflecting the company's strategic advantages in technological innovation and market adaptability.
See More
Charter CEO to Participate in Media Conference
- Conference Participation: Charter's CEO Christopher Winfrey will participate in the MoffettNathanson Media, Internet & Communications Conference in New York on May 14, 2026, with remarks scheduled to begin at 10:30 a.m. ET, showcasing the company's leadership in the industry.
- Live Webcast: The event will be live-streamed on Charter's investor relations website, and the webcast will be archived for later access, enhancing transparency and information dissemination for investors and the public.
- Company Overview: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity company, with its Spectrum brand serving nearly 59 million homes and businesses across 41 states, demonstrating strong market penetration.
- Service Diversification: Charter offers seamless connectivity and entertainment services through its Spectrum Fiber Broadband Network, including Spectrum Internet, Mobile, TV, and Voice products, reflecting the company's adaptability and innovation in a rapidly changing digital landscape.
See More
Spectrum TV Plans Now Include discovery+ Streaming Service
- Streaming Value Enhancement: Spectrum's partnership with Warner Bros. Discovery integrates the discovery+ streaming app into eligible Spectrum TV plans, allowing customers to unlock over $125 in streaming value monthly, significantly enhancing user experience and customer loyalty.
- No Additional Cost Activation: Spectrum TV customers can activate the ad-supported discovery+ at no extra cost, originally priced at $5.99 per month, addressing user demand for diverse content while simplifying subscription management.
- Flexible Purchase Options: Customers without a Spectrum TV subscription can purchase discovery+ a la carte through The Spectrum App Store, which not only broadens the audience base for discovery+ but also provides more choices for customers, enhancing market competitiveness.
- Rich Content Offering: discovery+ features a variety of popular shows and exclusive originals, including hits like '90 Day Fiancé' and 'Gold Rush', further enriching Spectrum's content ecosystem and increasing its appeal in the streaming market.
See More
Spectrum TV Customers Get Free Access to discovery+
- Value-Added Service Launch: Spectrum TV customers can now access the ad-supported discovery+ streaming app at no additional cost, valued at $5.99 per month, which enhances customer viewing experiences and strengthens Spectrum's appeal in the competitive streaming market.
- Seamless Entertainment Experience: This initiative enriches Spectrum's Seamless Entertainment experience by integrating live TV with popular streaming apps, allowing customers to enjoy diverse content without incurring extra subscription fees, which is expected to boost customer satisfaction and loyalty.
- Flexible Purchase Options: Customers without traditional TV plans can purchase discovery+ a la carte through the Spectrum App Store, attracting more potential users, particularly younger streaming consumers who prefer flexible viewing options.
- Deepening Strategic Partnership: The collaboration between Spectrum and Warner Bros. Discovery not only brings discovery+ to millions of customers but also solidifies Spectrum's market position in home entertainment by offering a diverse range of content choices.
See More
Charter CFO to Participate in J.P. Morgan Conference
- Conference Participation: Charter Communications CFO Jessica Fischer will participate in the J.P. Morgan Global Technology, Media and Communications Conference in Boston on May 20, 2026, with her remarks scheduled to begin at 8:00 a.m. ET, aimed at enhancing investor engagement.
- Live Webcast: The event will be accessible via a live webcast on Charter's investor relations website, and the archived version will be available post-event, facilitating continued investor engagement for those unable to attend live.
- Company Background: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity provider, with its Spectrum brand serving nearly 59 million homes and businesses, showcasing its strength in high-speed internet and streaming services.
- Service Diversity: Through its Spectrum Fiber Broadband Network, Charter offers seamless connectivity and entertainment services, including Spectrum Internet®, Mobile, TV, and Voice products, reflecting its strategic focus on diversified service offerings.
See More
Cable TV Customer Losses Accelerate Amid Streaming Growth
- Customer Losses Intensify: Comcast's Xfinity lost 65,000 high-speed internet subscribers last quarter, while Charter's Spectrum shed 117,000 residential broadband customers, indicating a significant acceleration in the trend of customer attrition in the cable industry.
- Increased Competition: With T-Mobile and Verizon leveraging their 5G mobile broadband networks to offer fixed wireless access, existing broadband customers are migrating to these emerging competitors, resulting in a loss of over 1 million subscribers for Comcast and Charter since their peaks in 2023.
- Significant Revenue Impact: Internet services account for approximately 20% of Comcast's revenue and about 40% for Charter, making the weak performance in their high-speed internet businesses a critical factor in their declining EBITDA, which poses a serious concern for both companies.
- Market Outlook Cannot Be Ignored: As the trend of customer migration continues, shareholders must pay close attention to the long-term implications this shift may have on future performance, especially in an increasingly competitive market landscape.
See More
Charter CEO to Participate in Media Conference
- Conference Participation: Charter's CEO Christopher Winfrey will participate in the MoffettNathanson Media, Internet & Communications Conference in New York on May 14, 2026, with remarks scheduled for 10:30 a.m. ET, highlighting the company's leadership in the industry.
- Live Webcast: The event will be streamed live on Charter's investor relations website, and the archived webcast will be available post-event, enhancing transparency for investors and the public.
- Company Overview: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity company, with its Spectrum brand serving nearly 59 million homes and businesses, showcasing strong market penetration.
- Business Evolution: Charter has transitioned from cable TV to streaming and high-speed internet, achieving a converged experience in broadband, WiFi, and mobile services, reflecting the company's strategic advantages in technological innovation and market adaptability.
See More
Charter CEO to Participate in Media Conference
- Conference Participation: Charter's CEO Christopher Winfrey will participate in the MoffettNathanson Media, Internet & Communications Conference in New York on May 14, 2026, with remarks scheduled to begin at 10:30 a.m. ET, showcasing the company's leadership in the industry.
- Live Webcast: The event will be live-streamed on Charter's investor relations website, and the webcast will be archived for later access, enhancing transparency and information dissemination for investors and the public.
- Company Overview: Founded in 1993, Charter Communications has evolved into a leading broadband connectivity company, with its Spectrum brand serving nearly 59 million homes and businesses across 41 states, demonstrating strong market penetration.
- Service Diversification: Charter offers seamless connectivity and entertainment services through its Spectrum Fiber Broadband Network, including Spectrum Internet, Mobile, TV, and Voice products, reflecting the company's adaptability and innovation in a rapidly changing digital landscape.
See More
