PagerDuty Appoints John DiLullo as CEO
Written by Emily J. Thompson, Senior Investment Analyst
Updated: May 11 2026
0mins
PagerDuty "announced that John DiLullo has been appointed Chief Executive Officer, effective May 11, 2026. DiLullo succeeds Jennifer Tejada, who has served as CEO since 2016 and has transitioned to Executive Chair of the Board of Directors. DiLullo's appointment follows a thoughtful and deliberate succession planning process, led by Tejada and the Board. Tejada will work closely with DiLullo to support a seamless leadership transition and continued execution of the Company's long-term strategy."
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Analyst Views on PD
Wall Street analysts forecast PD stock price to rise
9 Analyst Rating
4 Buy
4 Hold
1 Sell
Moderate Buy
Current: 7.050
Low
12.00
Averages
16.14
High
20.00
Current: 7.050
Low
12.00
Averages
16.14
High
20.00
About PD
PagerDuty, Inc. is engaged in digital operations management platform that manages urgent and mission-critical work for digital business. The Company collects data and digital signals from virtually any software-enabled system or device and leverages enables machine learning to correlate, process, and predict opportunities and issues. It uses incident response, event management, and automation, the Company brings together the right people with the right information so they can resolve issues and act on opportunities in minutes or seconds from wherever they are. The PagerDuty Operations Cloud consists of PagerDuty Incident Management, AIOps, Process Automation, and Customer Service Operations. PagerDuty Incident Management provides a real-time view across the status of a digital service while incorporating intelligent noise reduction to remove false positives. PagerDuty Process Automation provides a centralized design time and run time environment for orchestrating automated workflows.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Goldman Sachs Stake Increase: Goldman Sachs disclosed a 4.32 million share stake in PagerDuty in its Q1 13G filing, up from approximately 2 million shares at the end of Q4, making it the company's fourth-largest shareholder, indicating confidence in its future prospects.
- Acquisition Interest: With Goldman’s increased stake, market interest in acquiring PagerDuty has resurfaced, particularly given the company's previous exploration of a sale last July, suggesting a renewed assessment of its potential value by investors.
- Customer Churn Issues: Despite rising acquisition interest, analysts highlight that PagerDuty's worsening customer churn and weak growth could undermine its long-term consumption model shift, posing challenges for its strategic direction.
See More
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- AI Disruption: Anthropic's announcement of Managed Agents has sparked investor concerns about potential disruptions to existing SaaS business models, leading to notable declines in stocks such as Doximity, Guidewire, and Intuit, which fell by 3%, 5%, and 5%, respectively.
- Overreaction in Market: Despite the severe market reaction to AI agents, analysts suggest that significant price drops may present buying opportunities for high-quality stocks, particularly as investors look for long-term value amidst volatility.
- Health Catalyst Volatility: Health Catalyst has experienced 51 moves greater than 5% over the past year, with its current share price at $1.03, representing a 77.3% decline from its 52-week high of $4.52, indicating cautious market sentiment regarding its future prospects.
- Geopolitical Tensions: Recent geopolitical tensions have escalated, pushing oil prices to new highs, which could increase business costs and trigger inflation, further impacting global economic growth, necessitating investor vigilance on related developments.
See More
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- Significant Stock Decline: On November 26, 2025, PagerDuty's stock price fell by $3.54, or 23.3%, closing at $11.64 per share, following the announcement of third-quarter fiscal 2026 results that revealed a drop in the dollar-based net retention rate from 107% to 100%.
- Lowered Revenue Expectations: The company revised its full-year revenue guidance down to a range of $490 million to $492 million, from a previous forecast of $493 million to $497 million, indicating the impact of customer budget caution and seat reductions, resulting in an adjusted annual growth rate of only 5%.
- Customer Churn Concerns: Although churn volume is slowing, the dollar value of contraction exceeded forecasts due to customer budget caution and seat reductions, raising further investor concerns about the company's future performance.
See More
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- Platform Innovation: The PagerDuty Operations Cloud, as an AI-powered platform, automates the entire incident management lifecycle by connecting monitoring signals with automation tools, thereby enhancing team response efficiency and collaboration capabilities to support modern enterprises' distributed operating models.
- Mobile Operations Capability: The platform enables responders to execute actions and collaborate directly from mobile devices, addressing modern enterprises' demands for rapid response and flexibility, particularly in maintaining shared situational awareness during high-severity incidents.
- AI Application Progress: PagerDuty is recognized as an Outperformer, with the report highlighting its ongoing advancements in applying AI agents to automate the incident lifecycle, aimed at reducing manual effort and accelerating operational response, thereby enhancing its competitive edge in the market.
See More
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- AI Adoption: 59% of respondents actively incorporate AI into their operations, with 75% of AI users reporting improved operational resilience, suggesting that growing trust in AI is driving revenue growth for businesses.
- Investment and Performance Link: 71% of organizations report higher resilience and maturity over the past year, with 82% of revenue-growing companies planning to increase resilience budgets, demonstrating a significant correlation between investment and business performance.
- Enhanced Learning Capabilities: 48% of organizations improve resilience by turning incidents into structured learning opportunities, with 83% of successful companies recognizing the critical need for continuous learning, emphasizing the importance of transforming incidents into systematic improvement cycles.
See More
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- Ulta Beauty Rating Change: YR Research upgraded Ulta to Hold, acknowledging that while the company is expected to cease being a double-digit grower by 2026, its current earnings multiple presents a more reasonable risk-reward profile, necessitating a balance between growth and margins.
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See More
