Information Services projects Q4 revenue between $60.5M and $61.5M, with consensus at $60.79M.
ISG's AI Initiatives: ISG has been proactive in developing AI-centered products and services, which are increasingly in demand as clients seek support for cost optimization and AI strategy implementation.
Financial Projections: For Q4, ISG anticipates revenues between $60.5M and $61.5M, with an expected year-over-year EBITDA growth of 15%-20%, and adjusted EBITDA projected to be between $7.5M and $8.5M.
Monitoring Economic Factors: The company plans to keep a close watch on macroeconomic factors such as tariffs, foreign exchange rates, and inflation, adjusting its business strategies as necessary.
Leadership Statement: Michael P. Connors, chairman and CEO, emphasized the importance of foundational technology investments for achieving AI at scale.
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- Research Background: Information Services Group (ISG) has launched a study to evaluate providers' capabilities in building AI-ready infrastructure, particularly focusing on GPU capacity to support large-scale AI training, inference, and deployment.
- Report Release: The study results will be published in July 2026 under the title 'AI-Ready Infrastructure Solutions', covering companies that deliver integrated AI infrastructure platforms and GPU-as-a-Service (GPUaaS) offerings, assessing their ability to provide scalable, secure, and economically viable foundations for enterprise AI.
- Market Demand: As enterprises transition from experimenting with AI to integrating it into operations, they face pressure to build scalable, efficient, and economically viable infrastructure, shifting the market from general-purpose infrastructure to solutions that enhance performance, efficiency, and ease of management.
- Customer Experience Data: The 2026 ISG Provider Lens® evaluations will feature expanded customer experience data based on ISG's continuous CX research, assisting enterprises in selecting appropriate vendors and ensuring their infrastructure aligns with strategic and regulatory requirements.
- Research Background: Information Services Group (ISG) has launched a study to evaluate providers offering data-driven intelligence to help enterprises monitor operations, ensure compliance, and detect fraud, with a report expected in August 2026.
- Market Demand: As companies scale digital operations, they face stricter regulatory requirements and diverse risks, leading to an increasing role of AI in Governance, Risk, Compliance, and Fraud (GRCF), which drives enterprises to adopt smarter decision-making capabilities.
- Research Methodology: ISG has distributed surveys to over 25 AI and analytics service providers, and the research team will produce a quadrant representing analytics and AI services for GRCF functions based on ISG's collaborative experience with clients.
- Customer Experience Data: The 2026 ISG Provider Lens® evaluations will feature expanded customer experience data derived from ISG's continuous CX research, assisting enterprises in selecting appropriate sourcing partners.
- Platform-Centric Trend: According to ISG's research, field service management (FSM) is evolving into a platform-centric discipline, where enterprises enhance operational resilience by integrating multiple activities to meet increasingly complex service delivery demands, thereby improving customer satisfaction and market competitiveness.
- AI-Driven Optimization: The research indicates that by 2028, two-thirds of enterprises will utilize AI to coordinate field service teams, enabling companies to anticipate maintenance needs and shift from reactive to planned interventions, which minimizes downtime and reduces costs, ultimately enhancing overall service efficiency.
- Evaluation Criteria: ISG assessed 37 software providers across multiple platform categories, including field service management, customer engagement, and proactive maintenance, with Salesforce and IFS recognized as overall leaders in five categories, highlighting their strong competitive position in the market.
- Strategic Transformation Recommendations: ISG advises companies to treat FSM platform adoption as a structured transformation, emphasizing alignment with IT, operations, and finance departments, while ensuring platform security, governance, and alignment with long-term strategies to achieve optimal investment returns.
- Study Launch: Information Services Group (ISG) has initiated a research study aimed at evaluating services that optimize operational workflows and enhance supply chain execution, with a report on supply chain analytics and AI services scheduled for release in May 2026.
- Market Demand: As supply chain operations become increasingly dynamic due to volatile demand, expanding supplier networks, and rising costs, enterprises are accelerating investments in targeted AI solutions to enable faster and smarter supply chain decisions, thereby enhancing their competitive edge.
- Data Integration Challenges: Despite enterprises collecting vast amounts of data from resource planning, industry operations, and IoT devices, fragmented and low-quality data often hinders AI adoption, prompting organizations to modernize their supply chain ecosystems to address these challenges effectively.
- Global Market Coverage: The study will cover the global market for supply chain specialty analytics and AI services, assessing providers' capabilities in integrating supply chain data and modernizing supply chain functions, thereby assisting enterprises in selecting suitable sourcing partners.
- Research Launch: Information Services Group (ISG) has initiated a study focusing on the application of analytics and AI in the insurance sector, aimed at helping insurers enhance profitability and optimize operations, with a report expected in August 2026.
- Market Assessment: The report will evaluate companies specializing in analytics and AI services across the insurance value chain, assisting enterprise buyers in assessing current vendor relationships and potential new engagements.
- Technology Application: With rising customer expectations and increasing risk complexities, insurers are accelerating the adoption of advanced analytics and AI, where specialist providers play a critical role in product design, pricing accuracy, and demand forecasting.
- Global Coverage: ISG's research will cover the global specialty analytics and AI services market for insurance, with analysts assessing providers' capabilities in actuarial modeling, underwriting automation, and claims fraud detection based on ISG's collaborative experience with clients.
- Strategic Shift in Sustainability: According to ISG's report, European enterprises are transitioning from mere regulatory compliance to pursuing measurable financial and operational outcomes, indicating a maturation in their sustainability strategies that better equips them to respond to market changes.
- Investment in ESG Data Architecture: Companies are investing in integrated environmental, social, and governance (ESG) data architectures to enhance accuracy and governance across internal systems, thereby increasing transparency and competitiveness in a rapidly changing energy market.
- Adoption of Digital Sustainability Solutions: As the energy mix shifts towards renewables, enterprises are utilizing digital tools to manage electrification and integrate on-site renewables, which not only optimizes energy use but also enhances operational flexibility, ensuring competitiveness during decarbonization efforts.
- Recognition of Market Leaders: The report identifies companies like Accenture, Capgemini, and Cognizant as leaders across multiple quadrants, showcasing their strong capabilities and market influence in driving digital sustainability initiatives.





