ePLDT Partners with CSG to Accelerate Digital Transformation
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 31 2026
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Source: Newsfilter
- Partnership Enhancement: ePLDT Group collaborates with CSG to accelerate enterprise customer activation processes through advanced platform upgrades, enhancing tailored tech services and simplifying billing experiences, thereby improving customer satisfaction and market competitiveness.
- Digital Transformation Focus: ePLDT and its data center subsidiary, VITRO Inc., are committed to delivering more efficient, customer-centric services for Philippine enterprises by simplifying customer engagements and accelerating decision-making, driving business growth.
- Service Expansion: With CSG Quote & Order and CSG Encompass, ePLDT further simplifies complex enterprise requirements, driving sustained revenue and customer lifetime value growth while reinforcing its digital foundation across multi-cloud, data, and AI sectors.
- Surging Market Demand: As demand for data center, cloud, and cybersecurity services skyrockets, ePLDT serves as a trusted digital transformation enabler, supporting modernization initiatives in the Asia-Pacific region and solidifying its 20+ year partnership with CSG and PLDT.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
