DXC Technology Maintains Top Customer Satisfaction Rankings
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 21 2024
0mins
Should l Buy DXC?
Source: WSJ
DXC Technology's stock fell 11.58% as it crossed below the 5-day SMA, reflecting a challenging market environment.
Despite the decline, DXC Technology has been recognized for its strong customer satisfaction, ranking in the top three for the second consecutive year in Whitelane Research's 2025/2026 European IT Sourcing Study. The company also leads in high-value contracts exceeding €20 million, showcasing its competitive edge and market leadership in IT services. This recognition highlights DXC's ability to maintain customer loyalty and deliver exceptional service across various sectors, including public services.
The implications of this recognition may help stabilize DXC's market position in the long term, as strong customer satisfaction can lead to increased contract opportunities and client retention, even amid current stock price challenges.
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Analyst Views on DXC
Wall Street analysts forecast DXC stock price to rise
7 Analyst Rating
0 Buy
6 Hold
1 Sell
Hold
Current: 12.510
Low
14.00
Averages
14.71
High
16.00
Current: 12.510
Low
14.00
Averages
14.71
High
16.00
About DXC
DXC Technology Company is a global technology services provider. The Company helps global companies run their mission-critical systems and operations while modernizing information technology (IT), optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The Company’s segments include Global Business Services (GBS) and Global Infrastructure Services (GIS). The GBS segment provides technology solutions that help its customers address key business challenges and accelerate transformations tailored to each customer’s industry and specific objectives. GBS offerings include consulting and engineering services and insurance software and business process services. The GIS segment provides a portfolio of technology offerings that deliver predictable outcomes and measurable results while reducing business risk and operational costs for customers. GIS offerings include cloud IT outsourcing (ITO) and security and modern workplace.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- COBOL Modernization Threat: As a programming language widely used in business data processing, COBOL handles 95% of ATM transactions in the U.S., and Anthropic's Claude Code can automate the complex tasks involved in COBOL modernization, posing a direct threat to IBM's core business.
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- Technological Advantage: The Assure platform offers a cloud-native, API-driven solution with integrated AI and no-code configurability, enabling PoloWorks to quickly establish and scale new Syndicates, significantly reducing time and resource investment.
- Market Responsiveness: With Assure, Syndicates can go live within a month, ensuring competitiveness in underwriting while optimizing compliance and operational processes, thereby enhancing overall business agility.
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- Executive Presentations: President and CEO Raul Fernandez and CFO Rob Del Bene are scheduled to speak at 11:30 AM PST (2:30 PM EST), conveying the company's strategic direction and future outlook.
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- Technology-Driven Market Response: The AI-driven features of the Assure platform provide PoloWorks with modern technological support, ensuring compliance and security while allowing syndicates to focus on their core business of underwriting.
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- Collaborative Team Advantage: The center will leverage the collective experience of 6,000 multidisciplinary experts from the UK and Ireland, supported by a global network of 40,000 developers, to drive co-creation of measurable business solutions, thereby strengthening market competitiveness.
- Industry Impact: The center will support significant public and private organizations, including the Metropolitan Police, Network Rail, and the Ministry of Defence, accelerating their digital transformation and improving operational efficiency and responsiveness.
- AI Talent Recruitment: DXC plans to recruit 150 AI specialists in the UK and Ireland to help businesses prioritize and operationalize AI, cultivating the next generation of transformation leaders to effectively navigate complex AI-driven changes across multiple sectors.
See More
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- New Center Launch: DXC Technology has opened a new Customer Experience Center in London, designed to assist clients in transitioning new technologies, including AI, from experimentation to large-scale execution, thereby enhancing their digital transformation capabilities.
- Collaborative Team Advantage: The center will leverage the collective expertise of 6,000 multidisciplinary team members from the UK and Ireland, along with support from a global network of 40,000 developers, ensuring clients can co-create measurable business outcomes and strengthen their market competitiveness.
- Industry Support: The new center will support key public and private organizations, including the Metropolitan Police, Network Rail, and NHS Trusts, helping them accelerate digital transformation and improve operational efficiency and responsiveness.
- Talent Recruitment Initiative: DXC plans to hire 150 AI specialists in the UK and Ireland to assist businesses in prioritizing AI implementation and to develop the next generation of leaders capable of navigating complex changes across various sectors, thus driving innovation and growth.
See More
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- Significant Stock Decline: IBM shares plummeted 11% in Monday afternoon trading, reflecting market concerns over the rapid development of AI technology, particularly after Anthropic introduced COBOL automation capabilities with Claude, severely impacting investor sentiment.
- COBOL Modernization Threat: As a programming language widely used in business data processing, COBOL handles 95% of ATM transactions in the U.S., and Anthropic's Claude Code can automate the complex tasks involved in COBOL modernization, posing a direct threat to IBM's core business.
- AI Disrupting Tradition: Anthropic highlighted that AI can significantly reduce the costs associated with modernizing legacy code, transforming a process that previously required months of human analysis into a rapid task achievable through Claude Code, thereby altering traditional modernization workflows.
- Market Turbulence: With the swift advancement of AI technology, IBM has become the latest stock to be impacted, with shares down nearly 22% year-to-date, indicating heightened investor sensitivity to AI-related risks.
See More
DXC Expands Partnership with PoloWorks for Lloyd's Syndicates
- Platform Expansion: DXC Technology announces an expanded partnership with PoloWorks, which will utilize the Assure Commercial & Specialty platform to support three new Lloyd's Syndicates, enhancing operational efficiency and accelerating market entry.
- Technological Advantage: The Assure platform offers a cloud-native, API-driven solution with integrated AI and no-code configurability, enabling PoloWorks to quickly establish and scale new Syndicates, significantly reducing time and resource investment.
- Market Responsiveness: With Assure, Syndicates can go live within a month, ensuring competitiveness in underwriting while optimizing compliance and operational processes, thereby enhancing overall business agility.
- Industry Leadership: With over 40 years of industry expertise, DXC handles more than 50% of transactions in the London insurance market, continuing to drive technological innovation in the insurance sector, helping clients reduce complexity and costs, and solidifying its market leadership.
See More
DXC Technology to Participate in Morgan Stanley Conference
- Conference Participation: DXC Technology will participate in the Morgan Stanley Technology, Media & Telecom Conference on March 2, 2026, in San Francisco, showcasing its leadership in technology services and likely attracting investor interest.
- Executive Presentations: President and CEO Raul Fernandez and CFO Rob Del Bene are scheduled to speak at 11:30 AM PST (2:30 PM EST), conveying the company's strategic direction and future outlook.
- Investor Relations: The fireside chat will be available via the 'Events and Presentations' section of DXC's investor webpage, enhancing interaction with investors and increasing transparency.
- Company Background: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions, helping global enterprises and public sector organizations leverage AI to navigate a rapidly changing environment.
See More
DXC Technology Expands Partnership with PoloWorks
- Platform Integration Upgrade: DXC Technology's Assure Commercial & Specialty platform has successfully integrated three new Lloyd's market syndicates through its partnership with PoloWorks, enhancing market adaptability and flexibility, allowing new syndicates to enter the market quickly and efficiently.
- Operational Efficiency Boost: Since 2023, the collaboration between DXC and PoloWorks has enabled each syndicate to avoid significant resource investment in software management, significantly streamlining operational processes and allowing syndicates to go live within a month.
- Technology-Driven Market Response: The AI-driven features of the Assure platform provide PoloWorks with modern technological support, ensuring compliance and security while allowing syndicates to focus on their core business of underwriting.
- Industry Leadership Consolidation: With over 40 years of industry experience, DXC handles over 50% of transactions in the London insurance market, continuously innovating to help insurers reduce complexity and costs, further solidifying its leadership position in the insurance sector.
See More
DXC Technology Opens Customer Experience Center in London
- New Center Launch: DXC Technology has opened a new Customer Experience Center in London, designed to assist clients in transitioning from experimenting with new technologies to executing at scale, which is expected to enhance customer satisfaction and business outcomes.
- Collaborative Team Advantage: The center will leverage the collective experience of 6,000 multidisciplinary experts from the UK and Ireland, supported by a global network of 40,000 developers, to drive co-creation of measurable business solutions, thereby strengthening market competitiveness.
- Industry Impact: The center will support significant public and private organizations, including the Metropolitan Police, Network Rail, and the Ministry of Defence, accelerating their digital transformation and improving operational efficiency and responsiveness.
- AI Talent Recruitment: DXC plans to recruit 150 AI specialists in the UK and Ireland to help businesses prioritize and operationalize AI, cultivating the next generation of transformation leaders to effectively navigate complex AI-driven changes across multiple sectors.
See More
DXC Technology Opens Customer Experience Center in London
- New Center Launch: DXC Technology has opened a new Customer Experience Center in London, designed to assist clients in transitioning new technologies, including AI, from experimentation to large-scale execution, thereby enhancing their digital transformation capabilities.
- Collaborative Team Advantage: The center will leverage the collective expertise of 6,000 multidisciplinary team members from the UK and Ireland, along with support from a global network of 40,000 developers, ensuring clients can co-create measurable business outcomes and strengthen their market competitiveness.
- Industry Support: The new center will support key public and private organizations, including the Metropolitan Police, Network Rail, and NHS Trusts, helping them accelerate digital transformation and improve operational efficiency and responsiveness.
- Talent Recruitment Initiative: DXC plans to hire 150 AI specialists in the UK and Ireland to assist businesses in prioritizing AI implementation and to develop the next generation of leaders capable of navigating complex changes across various sectors, thus driving innovation and growth.
See More
