Verizon Launches Simplified Customer Plans
Earlier, Verizon announced a "customer-centered reboot," including the launch of "Verizon Simplicity," which it calls "the industry's most simple and cost-effective plan." Also available starting today, the company launched "Verizon One," which it says is a streamlined plan that combines Mobility and Home on one bill with taxes and fees included. Dan Schulman, Verizon CEO, said: "We're fundamentally reshaping Verizon inside and out to put the customer at the center of everything we do. We're listening, designing for them, and moving faster than we ever have before. For too long, this industry has burdened people with complex plans, forced upgrades they don't need, and so-called 'rewards' with tons of caveats. We are working to ensure everything that we do is simple, clear and delightful."