Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call highlights several negative factors: increased losses, higher costs, supply chain issues, and competitive pressures. Refinancing increased debt, and cash reserves decreased significantly. While revenue grew, margins declined due to raw material costs. The Q&A section did not alleviate concerns, with management providing unclear responses. Despite some positive feedback on rebranding, the overall financial and operational challenges suggest a likely negative stock price reaction in the short term.
Total Revenue Q4 2025 $8.9 million (up from $7.3 million), a year-over-year increase of approximately 21.9%.
Product Sales Q4 2025 $7.1 million (up from $5.6 million), a year-over-year increase of approximately 26.8%.
Franchise and Royalty Fees Q4 2025 $1.8 million (essentially flat compared to last year).
Total Product and Retail Gross Profit Q4 2025 -$0.8 million (down from $0.1 million), a decrease attributed to higher raw material costs.
Total Costs and Expenses Q4 2025 $11.6 million (up from $8.8 million), an increase primarily due to marketing and administrative investments associated with the brand refresh and prototype store rollout.
Net Loss from Continuing Operations Q4 2025 -$2.9 million or -$0.37 per share (compared to -$1.6 million or -$0.25 per share), reflecting a larger loss year-over-year.
Cash Balance at Year End FY 2025 $0.7 million (down from $2.1 million at the end of FY 2024).
Total Inventories at Year End FY 2025 $4.6 million (up from $4.4 million last year).
Debt Outstanding at Year End FY 2025 $6 million (compared to $1.25 million drawn on the revolving line at the end of FY 2024).
Total Revenue FY 2025 $29.6 million (up from $28 million for FY 2024), a year-over-year increase of approximately 5.7%.
Total Product and Retail Gross Profit FY 2025 $0.1 million (down from $1.4 million), a decrease attributed to a sharp increase in the cost of cocoa and other inflationary pressures.
Total Costs and Expenses FY 2025 $35.5 million (up from $32.9 million), driven by inflationary cost pressures, including higher raw material costs and general operating cost increases.
Net Loss from Continuing Operations FY 2025 -$6.1 million or -$0.86 per share (compared to -$4.9 million or -$0.77 per share), indicating a larger loss year-over-year.
New Packaging: The company is transitioning consumer packaging back in-house to Durango, improving fulfillment reliability and cost management, and avoiding approximately $1.5 million in annual losses.
E-commerce Site Redesign: A newly designed e-commerce site is set to launch in mid-July, aimed at improving user experience and driving future sales.
New Store Openings: Opened a new store in Charleston, South Carolina, and plans to begin construction on a flagship location in downtown Chicago.
Franchise Network Expansion: Actively evaluating development opportunities in markets like Atlanta, Sacramento, and Jersey Shore, targeting motivated franchisees.
Operational Efficiency: Achieved nearly 100% fulfillment rate for franchisee demand during Q4, reflecting significant operational improvements.
ERP System Implementation: Launched a new ERP system in January, integrating core functions and enabling smarter planning and cost controls.
Brand Repositioning: A full rebrand including a new logo and store design is set to launch later this year, with positive initial feedback.
Dynamic Pricing Model: Introduced a dynamic pricing model on March 1, allowing for frequent price adjustments based on input costs, expected to capture several million dollars in additional gross profit.
Operational Challenges: The company faced significant operational challenges due to a previous partnership with a third-party provider for consumer packaging, which resulted in delayed fulfillment, inflated logistics costs, and inefficiencies that eroded margins.
Financial Losses: The company reported a net loss from continuing operations of $6.1 million for the full year, an increase from a $4.9 million loss the previous year, primarily due to higher raw material costs and inflationary pressures.
Supply Chain Issues: The transition back to in-house consumer packaging was necessary to address fulfillment challenges that had severely impacted operations, particularly during the holiday season.
Regulatory and Compliance Risks: The company mentioned that forward-looking statements are subject to risks and uncertainties, including regulatory issues, which could materially affect actual results.
Market Competition: The company is facing competitive pressures as it reevaluates customer relationships and pricing strategies to ensure long-term financial health.
Debt Management: The company refinanced its credit facility, increasing its debt from $4 million to $6 million, which may pose risks if not managed effectively.
Economic Factors: The company is experiencing inflationary pressures that have increased costs, particularly for raw materials, impacting overall profitability.
Consumer Packaging Transition: Brought consumer packaging back in-house to Durango, eliminating $1.5 million in annual losses and improving fulfillment reliability.
Specialty Market Repricing: Reevaluated customer relationships and adjusted pricing to reflect current costs, leading to positive contributions from sales channels.
New Store Openings: Opened a new store in Charleston, SC, and planned flagship location in Chicago, focusing on building a healthy franchise network.
Dynamic Pricing Model: Introduced a dynamic pricing model on March 1, allowing for frequent price adjustments, expected to capture several million dollars in additional gross profit in fiscal '26.
ERP System Implementation: Launched a new ERP system in January, enabling smarter planning and tighter cost controls, with a capital expenditure of nearly $1 million.
Brand Repositioning: Unveiling updated brand identity with new logo and store design, expected to attract stronger franchise partners.
E-commerce Improvements: Expecting profitable contribution from e-commerce in fiscal '26 with a new user-friendly site launching in mid-July.
Store Growth Pipeline: Expecting positive store growth in fiscal '26, targeting prime retail locations with motivated franchisees.
Revenue Expectations: Expect to return to profitability in fiscal '26 with a strong foundation in place.
Capital Expenditure: Expect modest capital spending in fiscal '26, focused primarily on maintenance.
Gross Margin: Expect to return to historic gross margin rates over the coming years.
Franchise Network Health: Franchisee network is healthier, with ongoing engagement and support planned.
Financial Flexibility: Raised $2.2 million in equity capital and refinanced to a $6 million term loan to support transformation.
Equity Capital Raised: $2.2 million raised in equity capital last August.
Credit Facility Refinancing: Refinanced $4 million credit facility into a $6 million term loan in September.
Despite revenue growth and strategic initiatives like dynamic pricing and brand repositioning, the company faces challenges such as consistent net losses, high-interest debt, and unclear guidance on store openings. The Q&A highlighted uncertainties in cash burn and factory improvements. Although cocoa price easing may improve margins, the overall sentiment remains negative due to financial strain and lack of clear positive catalysts.
The earnings call highlights improved financial metrics, including first positive EBITDA in years and reduced net loss, which are strong indicators of financial recovery. Despite flat revenue, improved margins and reduced expenses are positive. The Q&A section reveals management's focus on operational efficiencies and franchisee support, but a lack of specific guidance and leadership clarity could temper optimism. Overall, the financial improvements and strategic focus suggest a positive stock reaction, tempered by uncertainties in leadership and future guidance.
The earnings call highlights several negative factors: increased losses, higher costs, supply chain issues, and competitive pressures. Refinancing increased debt, and cash reserves decreased significantly. While revenue grew, margins declined due to raw material costs. The Q&A section did not alleviate concerns, with management providing unclear responses. Despite some positive feedback on rebranding, the overall financial and operational challenges suggest a likely negative stock price reaction in the short term.
The earnings call presents a mixed picture: slight revenue growth, improved EBITDA, and strategic initiatives like ERP and rebranding are positive. However, margin pressures, increased expenses, and a net loss are concerning. The Q&A reveals enthusiasm for rebranding but lacks clarity on ERP benefits and store expansion. The credit facility improves liquidity but adds debt. Overall, the sentiment is balanced, with no strong catalysts for significant stock movement, likely leading to a neutral market reaction.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.