Voca CIC Achieves Microsoft Teams Unify Integration Certification and Wins 2025 UC Today Best Teams Contact Center Award
Certification Achievement: AudioCodes' Voca Conversational Interaction Center (CIC) has been certified for Microsoft Teams, enhancing its contact center solution with native Teams Phone capabilities.
Award Recognition: Voca CIC has won three prestigious awards in two years, including the Best Microsoft Teams Contact Center in 2025 and previous accolades for best deployment and customer experience.
Technological Integration: Built on Azure Communication Services, Voca CIC offers high reliability (99.999% availability) and advanced AI features like sentiment analysis and interaction summarization.
Customer Accessibility: The solution is available for a 30-day free trial, allowing new customers to quickly establish a conversational contact center with integrated AI and omnichannel features.
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AudioCodes and Atento Modernize IVR for Major Healthcare Org, Supporting 500 AI Voice Agents
- Rapid Deployment: AudioCodes, in collaboration with Atento and Go2Uno, completed a large-scale IVR modernization project in just weeks, setting a record for such deployments and significantly enhancing customer experience and operational efficiency.
- AI Voice Agents: The new system supports over 500 concurrent AI voice agents, replacing legacy IVR systems and optimizing complex call flows, which improves customer service response speed and accuracy.
- Real-Time Analytics: By introducing advanced analytics and performance reporting, Atento gains real-time visibility into voice agent performance, helping to better understand customer interactions and optimize service delivery.
- Future-Ready Platform: This deployment not only meets immediate needs but also provides Atento with a scalable platform for future growth and innovation, ensuring competitiveness in the rapidly evolving AI landscape.
Top Wall Street Analysts Share Insights on 3 Tech Stocks Offering Over 4% Dividend Yields
Investor Interest in Dividend Stocks: In uncertain market conditions, investors often seek dividend-yielding stocks, which typically have high free cash flows and offer substantial payouts to shareholders.
HP Inc Analyst Ratings: HP Inc has a dividend yield of 5.06%. Recent analyst ratings include a downgrade from Morgan Stanley and a maintained neutral rating from Citigroup, with price targets adjusted downward.
Skyworks Solutions Analyst Ratings: Skyworks Solutions has a dividend yield of 4.50%. Analysts from Mizuho upgraded the stock while UBS maintained a neutral rating, with mixed adjustments to price targets following better-than-expected earnings.
AudioCodes Ltd Analyst Ratings: AudioCodes Ltd offers a dividend yield of 4.16%. Barclays maintained an underweight rating while Needham increased its buy rating, reflecting differing analyst perspectives on the stock's potential.
