Twilio Q4 Results Exceed Expectations
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1h ago
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Should l Buy TWLO?
Source: seekingalpha
- Earnings Beat: Twilio reported a Q4 non-GAAP EPS of $1.33, exceeding estimates by $0.10, indicating ongoing improvements in profitability that bolster investor confidence in future growth prospects.
- Strong Revenue Growth: The company achieved Q4 revenue of $1.37 billion, surpassing expectations by $50 million, reflecting robust performance in customer demand and market share, potentially laying the groundwork for sustained growth in upcoming quarters.
- Optimistic Guidance: Despite the strong Q4 performance, the market remains cautious about Twilio's future valuation, reflecting concerns over potential overvaluation risks that could impact short-term stock performance.
- Market Reaction Tepid: Even with earnings exceeding expectations, Twilio's stock price declined, indicating market apprehension regarding its future growth potential, suggesting a need for stronger strategic initiatives to restore investor confidence.
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Analyst Views on TWLO
Wall Street analysts forecast TWLO stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for TWLO is 146.28 USD with a low forecast of 100.00 USD and a high forecast of 185.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
20 Analyst Rating
14 Buy
4 Hold
2 Sell
Moderate Buy
Current: 110.440
Low
100.00
Averages
146.28
High
185.00
Current: 110.440
Low
100.00
Averages
146.28
High
185.00
About TWLO
Twilio Inc. provides a customer engagement platform to build direct, personalized relationships with their customers everywhere in the world. Its platform provides developers with tools to build, scale, and deploy real-time communications within software applications. Its segments include Twilio Communications (Communications) and Twilio Segment (Segment). The Communications segment consists of a variety of application programming interfaces (APIs) and software solutions to optimize communications between its customers and their end users. Its key offerings in its Communications segment include Messaging, Voice, Email (includes Marketing Campaigns), Flex and User Authentication and Identity. Its Twilio Flex is a digital engagement center for the entire customer journey. Twilio Segment is a customer data platform that provides businesses with the tools to harness the power of contextual data by unifying real-time information collected throughout each customer’s journey into a profile.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Earnings Beat: Twilio reported a Q4 non-GAAP EPS of $1.33, exceeding estimates by $0.10, indicating ongoing improvements in profitability that bolster investor confidence in future growth prospects.
- Strong Revenue Growth: The company achieved Q4 revenue of $1.37 billion, surpassing expectations by $50 million, reflecting robust performance in customer demand and market share, potentially laying the groundwork for sustained growth in upcoming quarters.
- Optimistic Guidance: Despite the strong Q4 performance, the market remains cautious about Twilio's future valuation, reflecting concerns over potential overvaluation risks that could impact short-term stock performance.
- Market Reaction Tepid: Even with earnings exceeding expectations, Twilio's stock price declined, indicating market apprehension regarding its future growth potential, suggesting a need for stronger strategic initiatives to restore investor confidence.
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- Significant Revenue Growth: Twilio reported Q4 revenue of $1.37 billion, surpassing analyst expectations of $1.32 billion, reflecting a robust 14% year-over-year increase that underscores strong market performance and sustained customer demand.
- Expanding Customer Base: As of December 31, 2025, Twilio had over 402,000 active customer accounts, up from 325,000 year-over-year, indicating success in customer acquisition and retention strategies.
- Strong Cash Flow Performance: The company generated $271.6 million in operating cash flow and $256.1 million in free cash flow during the quarter, demonstrating solid financial health and operational efficiency.
- Optimistic Guidance: Twilio expects Q1 revenue to be between $1.34 billion and $1.35 billion, exceeding market estimates of $1.29 billion, with full-year 2026 revenue projected at $5.65 billion to $5.70 billion, further boosting investor confidence.
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- Strong Performance: Twilio reported an adjusted earnings per share of $1.33 for Q4, with sales reaching $1.37 billion, a 14.3% year-over-year increase, surpassing analyst expectations of $1.23 and $1.32 billion, indicating robust market performance.
- Stable Organic Growth: The company achieved a 12% organic revenue growth rate during the quarter, reflecting effective responsiveness to customer demand and demonstrating its ability to maintain strong growth in the competitive communications software market.
- Optimistic Future Outlook: For fiscal 2026, Twilio expects sales between $5.65 billion and $5.7 billion, with year-over-year growth projected at 11.5% to 12.5%, indicating strong revenue growth potential and market confidence moving forward.
- Increased Management Confidence: CEO Khozema Shipchandler noted that 2025 was one of Twilio's most successful execution years, fundamentally transforming the company's financial profile and innovation velocity, suggesting a pivotal role in the infrastructure layer during the AI era.
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- Strong Earnings Report: Twilio reported a Q4 non-GAAP EPS of $1.33, beating expectations by $0.10, with revenue reaching $1.37 billion, a 15.1% year-over-year increase, indicating robust market performance.
- Annual Performance Improvement: For the full year 2025, revenue hit $5.07 billion, up 14% year-over-year, with organic revenue growth of 13%, reflecting Twilio's ongoing expansion in customer demand and market share.
- Operational Income Reversal: GAAP income from operations was $157.8 million, a significant turnaround from a $53.7 million loss in 2024, showcasing a marked improvement in profitability and boosting investor confidence.
- Positive Future Outlook: Q1 2026 guidance projects revenue between $1.335 billion and $1.345 billion, with year-over-year growth of 14% to 15%, indicating strong confidence in future growth, despite a 3.09% decline in after-hours trading.
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- Earnings Expectations: Twilio anticipates Q4 earnings per share of $1.23, reflecting a 23% year-over-year increase, with revenue projected at $1.32 billion, indicating an 11% growth, showcasing the company's solid market performance.
- AI Investment Focus: In Q4, the company emphasized its commitment to artificial intelligence and platform capabilities, planning to participate in the UBS Global Technology and AI Conference while releasing a report highlighting the rapid adoption of conversational AI alongside implementation challenges.
- Product Innovation: Twilio introduced next-generation tools aimed at improving data reliability and access within its customer engagement platform, signaling ongoing investment in product enhancements that could further drive customer satisfaction and market share.
- Analyst Ratings: According to Alpha's QuantRating system, TWLO holds an overall score of 2.94, reflecting an A- grade in growth but only a C+ in valuation and revisions, with analysts maintaining a neutral stance on the company's outlook, citing high stock prices as a concern.
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