The Evolution of Self-Checkout in Australian Retail
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1d ago
0mins
Source: PRnewswire
- Consumer Preference: More than two-thirds of Australian consumers prefer self-checkout when shopping alone, in a hurry, or wanting to avoid long queues, indicating that retailers must enhance self-checkout experiences to meet customer expectations.
- Need for Experience Improvement: Despite 95% consumer satisfaction with self-service technology, shoppers still seek improvements in checkout delays, trust issues, and system flexibility, compelling retailers to act to prevent customer loss.
- AI Technology Investment: Retailers are increasingly investing in AI-driven self-checkout solutions that not only reduce friction points at checkout but also enhance security, indicating that AI is becoming a key competitive advantage in the retail sector.
- Hybrid Checkout Models: Innovative hybrid checkout models allow for flexible switching between self-service and attended modes, helping retailers improve in-store process efficiency while attracting and retaining staff, showcasing a proactive shift in addressing industry challenges.
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Analyst Views on DBD
Wall Street analysts forecast DBD stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for DBD is 80.00 USD with a low forecast of 80.00 USD and a high forecast of 80.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
2 Analyst Rating
2 Buy
0 Hold
0 Sell
Moderate Buy
Current: 69.350
Low
80.00
Averages
80.00
High
80.00
Current: 69.350
Low
80.00
Averages
80.00
High
80.00
About DBD
Diebold Nixdorf, Incorporated automates, digitizes and transforms the way people bank and shop. The Company is engaged in providing hardware, software, and services to global blue-chip banking and retail clients. The Company’s segments include Banking and Retail. Its Banking segment offers services, such as the operation of integrated core components to maximize security and drive efficient operations for monitoring and cash management; implementation services; maintenance and availability services; managed services; cash and branch automation services; its AllConnect Data Engine, which provides data-driven intelligence; and its Transaction Middleware, which is an adaptable cloud-native transaction processing platform. Its retail product portfolio includes both modular and integrated, all-in-one POS as well as self-service solutions, such as SCO and self-service kiosks that address changing consumer shopping journeys, as well as retailers’ and store staff’s automation requirements.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
The Evolution of Self-Checkout in Australian Retail
- Consumer Preference: More than two-thirds of Australian consumers prefer self-checkout when shopping alone, in a hurry, or wanting to avoid long queues, indicating that retailers must enhance self-checkout experiences to meet customer expectations.
- Need for Experience Improvement: Despite 95% consumer satisfaction with self-service technology, shoppers still seek improvements in checkout delays, trust issues, and system flexibility, compelling retailers to act to prevent customer loss.
- AI Technology Investment: Retailers are increasingly investing in AI-driven self-checkout solutions that not only reduce friction points at checkout but also enhance security, indicating that AI is becoming a key competitive advantage in the retail sector.
- Hybrid Checkout Models: Innovative hybrid checkout models allow for flexible switching between self-service and attended modes, helping retailers improve in-store process efficiency while attracting and retaining staff, showcasing a proactive shift in addressing industry challenges.
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Diebold Nixdorf (NYSE:DBD) to Release Q4 and Full-Year 2025 Financial Results on February 12
- Earnings Release Schedule: Diebold Nixdorf will release its Q4 and full-year 2025 financial results on February 12, 2026, before trading begins, providing investors with critical performance metrics and market trend analysis.
- Executive Conference Call: CEO Octavio Marquez and CFO Tom Timko will discuss the financial results during a conference call and webcast at 8:30 a.m. ET, enhancing investor confidence in the company's future direction.
- Information Access: Prior to the earnings release, Diebold Nixdorf will provide a press release and presentation, accessible via the Investor Relations section of its website, ensuring transparency and timely information dissemination.
- Global Business Overview: With a presence in over 100 countries and approximately 20,000 employees, Diebold Nixdorf serves as a leading global technology and services partner, connecting digital and physical channels to drive transformation in banking and retail sectors.
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