AudioCodes Enhances Voice CPaaS Solutions by Introducing AI Agents
Introduction of AI Agents: AudioCodes has launched the AI Agents module for its Live Hub Voice CPaaS, enabling enterprises to create and integrate LLM-powered voice bots into their existing voice systems, enhancing customer interactions and reducing operational costs.
Features and Benefits: The AI Agents module offers natural conversations, secure API integration, and modular workflow orchestration, which collectively improve customer satisfaction and streamline service processes, allowing for 24/7 support without the need for system overhauls.
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AudioCodes and Atento Modernize IVR for Major Healthcare Org, Supporting 500 AI Voice Agents
- Rapid Deployment: AudioCodes, in collaboration with Atento and Go2Uno, completed a large-scale IVR modernization project in just weeks, setting a record for such deployments and significantly enhancing customer experience and operational efficiency.
- AI Voice Agents: The new system supports over 500 concurrent AI voice agents, replacing legacy IVR systems and optimizing complex call flows, which improves customer service response speed and accuracy.
- Real-Time Analytics: By introducing advanced analytics and performance reporting, Atento gains real-time visibility into voice agent performance, helping to better understand customer interactions and optimize service delivery.
- Future-Ready Platform: This deployment not only meets immediate needs but also provides Atento with a scalable platform for future growth and innovation, ensuring competitiveness in the rapidly evolving AI landscape.
Top Wall Street Analysts Share Insights on 3 Tech Stocks Offering Over 4% Dividend Yields
Investor Interest in Dividend Stocks: In uncertain market conditions, investors often seek dividend-yielding stocks, which typically have high free cash flows and offer substantial payouts to shareholders.
HP Inc Analyst Ratings: HP Inc has a dividend yield of 5.06%. Recent analyst ratings include a downgrade from Morgan Stanley and a maintained neutral rating from Citigroup, with price targets adjusted downward.
Skyworks Solutions Analyst Ratings: Skyworks Solutions has a dividend yield of 4.50%. Analysts from Mizuho upgraded the stock while UBS maintained a neutral rating, with mixed adjustments to price targets following better-than-expected earnings.
AudioCodes Ltd Analyst Ratings: AudioCodes Ltd offers a dividend yield of 4.16%. Barclays maintained an underweight rating while Needham increased its buy rating, reflecting differing analyst perspectives on the stock's potential.
