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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call highlighted strong financial performance with record high revenue and gross margins, as well as a significant increase in GAAP net income. While there are competitive pressures and a transitional enterprise strategy, the company is effectively managing costs and has a robust cash position. The Q&A section revealed positive sentiment towards AI-driven growth and strategic initiatives. Although some macro headwinds exist, the company's guidance remains optimistic. The share buyback program further supports a positive outlook. Given the company's small-cap status, the stock is likely to react positively.
Revenue $192.7 million, a 1% increase year-over-year, driven by outperformance in the core marketplace despite a challenging macro environment.
Adjusted EBITDA $56 million, leading to a record adjusted EBITDA margin of 29%, reflecting disciplined cost management and operational execution.
Gross Margin 78.3%, a record high, due to disciplined cost management across the business.
GAAP Net Income $37.7 million, a 105% increase year-over-year, marking a record for any first quarter in the company's history.
Free Cash Flow $30.8 million, demonstrating strong cash generation capabilities.
Enterprise Revenue $26.4 million, relatively flat year-over-year as focus shifted to Business Plus and strategic retained accounts.
Managed Services Revenue $15.3 million, a 3% increase year-over-year, indicating growth in this segment.
Marketplace Take Rate 18.3%, up from 17.7% year-over-year, driven by growth in ads and monetization.
Non-GAAP Operating Expense $98.1 million, or 51% of revenue, down from 61% of revenue in Q1 2024, reflecting improved cost efficiency.
Average GSV per Active Client Increased 3% year-over-year, driven by growth in the large client segment where it grew 11% year-over-year.
Cash and Cash Equivalents Approximately $622 million at the end of Q1, indicating strong liquidity position.
AI Features: Upwork has launched AI-powered features like Proposal Writer and candidate evaluation, which saw a 58% lift in engagement.
Uma, Upwork's Mindful AI: Investments in Uma are transforming customer experience by offloading mundane tasks and enhancing productivity.
Business Plus: Business Plus, a new premium marketplace offering, has seen active clients more than double quarter over quarter, with 40% being new customers.
Enterprise Strategy: Upwork is evolving its enterprise strategy to access a greater share of traditional contingent staffing budgets.
Adjusted EBITDA: Record high adjusted EBITDA of $56 million and adjusted EBITDA margin of 29%.
Gross Margin: Gross margin reached 78.3%, reflecting disciplined cost management.
AI Native Platform: Upwork is positioning itself as an AI-native platform, integrating AI capabilities to enhance client and freelancer experiences.
Capital Allocation Strategy: Upwork has a $100 million buyback authorization to offset stock-based compensation and intends to be opportunistic in deploying the remainder.
Macroeconomic Environment: The macro environment remains turbulent, which poses challenges to business performance despite Upwork's strong results.
Client Demand Pressure: Active client count is experiencing pressure due to top-of-funnel demand challenges affecting Upwork and other businesses.
AI Skills Gap: 63% of employers cite a lack of AI skills as a barrier to business transformation, indicating a risk in meeting client needs for AI expertise.
Enterprise Strategy Transition: The enterprise strategy is in a transitional phase, which may affect revenue growth from larger clients.
Stock-Based Compensation: Stock-based compensation expenses are projected to be between $60 million and $65 million for the year, which could impact profitability.
Competitive Pressures: The company faces competitive pressures in the marketplace, particularly as it seeks to attract higher quality clients and contracts.
AI Investments: Upwork is making significant investments in AI, particularly through Uma, Upwork's Mindful AI, which aims to enhance customer experience and productivity.
Business Plus Growth: Upwork Business Plus, a premium marketplace offering for larger clients, has seen active clients more than double quarter over quarter.
Enterprise Strategy: Upwork is evolving its enterprise strategy to access a greater share of traditional contingent staffing budgets.
Talent Pool Expansion: Upwork has a growing pool of 80,000 AI specialists on its platform, catering to the increasing demand for AI talent.
Product Enhancements: Recent product enhancements in search recommendations and customer experiences have driven significant GSV outperformance.
Q2 2025 Revenue Guidance: Expected revenue in the range of $184 million to $189 million.
Q2 2025 Adjusted EBITDA Guidance: Guiding to a range of $45 million to $49 million, representing a 25% adjusted EBITDA margin at the midpoint.
Full Year 2025 Revenue Guidance: Reiterating revenue guidance of between $740 million and $760 million.
Full Year 2025 Adjusted EBITDA Guidance: Increasing adjusted EBITDA guidance to a range of $190 million to $200 million, or 26% adjusted EBITDA margin at the midpoint.
Full Year 2025 Non-GAAP EPS Guidance: Expected non-GAAP diluted EPS to be between $1.05 and $1.10.
Share Buyback Program: In Q1, Upwork utilized $33.1 million in cash to buy back $2.3 million shares as part of their commitment to driving long-term shareholder value. They have a $100 million buyback authorization in place, with approximately $67 million remaining at the end of Q1.
The earnings call reveals strong financial performance, promising AI-driven growth, and optimistic guidance. The company is raising revenue and EBITDA guidance, indicating confidence in future performance. Despite some margin dilution due to investments, the long-term target remains robust. The continuation of stock buybacks further signals financial health. The market cap suggests moderate volatility, but overall, the sentiment is positive, predicting a 2% to 8% stock price increase over the next two weeks.
The earnings call revealed strong financial performance, particularly in AI-related growth and increased guidance. Acquisitions are expected to significantly enhance revenue and GSV in the long term. Despite macro uncertainties, Upwork's strategic focus on AI and enterprise solutions, along with shareholder returns via buybacks, is reassuring. The market cap suggests moderate volatility, aligning with a positive sentiment for short-term stock movement.
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