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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Twilio's earnings call highlights strong financial performance, including a 12% revenue increase and first-ever GAAP profitability. Product innovation and AI integration are notable positives. The $2 billion share repurchase program and optimistic Q&A insights on growth drivers and AI adoption further support a positive outlook. Despite slight gross margin decline and competitive pressures, the overall sentiment is positive, with guidance indicating continued growth. The lack of specific guidance on gross margins is a minor concern, but the strong financial metrics and strategic initiatives outweigh it, suggesting a positive stock price movement.
Revenue $1.172 billion, a 12% increase year-over-year.
Non-GAAP Income from Operations $213 million, up 34% year-over-year.
Free Cash Flow $178 million, despite a $122 million payment related to annual cash bonuses.
Communications Revenue $1.097 billion, up 13% year-over-year.
Segment Revenue $76 million, up 1% year-over-year.
Non-GAAP Gross Profit $602 million, up 6% year-over-year.
Non-GAAP Gross Margin 51.3%, down 270 basis points year-over-year due to non-recurring hosting credits and a higher mix of international messaging revenue.
Non-GAAP Operating Margin 18.2%, up 300 basis points year-over-year.
Stock-based Compensation as a Percentage of Revenue 11.9%, down 330 basis points year-over-year.
Dollar-based Net Expansion Rate (Communications) 108%.
Dollar-based Net Expansion Rate (Segment) 94%.
New Product Launches: Released new products including Conversation Relay and Generative Custom Operators, enhancing AI capabilities for customers.
Partnerships: Entered partnership with ElevenLabs to provide AI voice capabilities, enabling brands to access over 1,000 voices across 40 languages.
Market Expansion: Continued growth in ISV and self-serve segments, with notable wins including partnerships with Chelsea Football Club and Ylopo.
Operational Efficiency: Handled 85% of inbound leads with AI, improving customer engagement and increasing upgrade rates from free trials.
Strategic Shifts: Focus on AI-driven products and customer engagement strategies to enhance revenue and operational efficiencies.
Macro Environment Risks: The company acknowledges a dynamic macroenvironment and is monitoring potential adverse impacts on its business, although no notable effects have been observed through April.
Customer Health Risks: There is a concern regarding the potential impact of rising macro uncertainty on the health of customers' businesses, which could indirectly affect Twilio's performance.
Regulatory Risks: The company refers to known and unknown risks and uncertainties that could affect future results, which may include regulatory issues as indicated in their SEC filings.
Competitive Pressures: Twilio is facing competitive pressures, particularly in the context of its go-to-market strategies and the need to innovate continuously to maintain its market position.
Supply Chain Challenges: While not explicitly mentioned, the overall economic factors and uncertainties could imply potential supply chain challenges that may arise.
Revenue Growth: Twilio achieved $1.172 billion in revenue for Q1 2025, a 12% increase year-over-year, marking a quarter of revenue growth acceleration.
Product Innovation: Twilio is focused on shipping products from a single platform, particularly in AI, with new offerings like Conversation Relay and Generative Custom Operators.
Partnerships: Entered a partnership with ElevenLabs to enhance AI voice capabilities and partnered with Cedar to automate inbound calls using Twilio's technology.
Customer Engagement: Twilio's platform is being leveraged by customers to drive revenue and improve operational efficiencies, with notable wins in various sectors.
Self-Serve Strategy: AI technology is being used to enhance customer onboarding and engagement, resulting in a 3x higher upgrade rate from free trials.
Q2 Revenue Guidance: For Q2 2025, Twilio targets revenue of $1.18 billion to $1.19 billion, representing a year-over-year growth of 9% to 10%.
Full-Year Revenue Guidance: Full-year 2025 organic revenue growth guidance raised to 7.5% to 8.5%, up from 7% to 8%.
Q2 Non-GAAP Income from Operations: Expected non-GAAP income from operations for Q2 is $195 million to $205 million.
Full-Year Non-GAAP Income from Operations: Full-year non-GAAP income from operations guidance raised to $850 million to $875 million.
Full-Year Free Cash Flow Guidance: Full-year free cash flow guidance raised to $850 million to $875 million.
Share Repurchase Program: In January, Twilio's board authorized a $2 billion share repurchase program expiring at the end of 2027, targeting to return an average of 50% of annual free cash flow to shareholders from 2025 through 2027. In Q1, Twilio repurchased $130 million of shares and executed more than $90 million of additional repurchases in April.
The earnings call summary and Q&A indicate a positive sentiment. Despite some unclear responses, the company raised guidance for both revenue and free cash flow, signaling strong financial health. The Q&A highlighted robust customer additions, growth in voice AI, and international messaging. The company's strategic focus on R&D and AI investments further supports optimism. However, lack of specific guidance on certain financial metrics and some uncertainties prevent a strong positive rating.
The earnings call summary indicates a strong financial performance with revenue growth and optimistic guidance. Product development, particularly in AI, and strategic partnerships are positive indicators. The Q&A section highlights durable growth, strong customer engagement, and promising AI opportunities, with some concerns over gross margins and regulatory impacts. Overall, the positive aspects outweigh the negatives, suggesting a likely stock price increase in the next two weeks.
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