Three fatalities in Australia linked to Optus outage affecting emergency calls
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 19 2025
0mins
Source: Reuters
Incident Overview: A technical failure at Optus, Australia's second-largest telecommunications provider, disrupted emergency call services, leading to the deaths of three individuals who were unable to connect to emergency services.
Company Response: CEO Stephen Rue expressed condolences and apologized for the incident, stating that the company is investigating the duration of the failure and has fixed the issue, while also committing to a thorough investigation of the incident.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
