Solutions by Text and Conduent Partner to Modernize Loan Servicing with Integrated, Compliant Text Messaging
Partnership Announcement: Solutions by Text (SBT) has partnered with Conduent to integrate SBT's mobile messaging platform into Conduent's Loan Manager, aiming to enhance borrower engagement and improve on-time payments.
Enhanced Communication: The integration will utilize SBT's SMS, MMS, and RCS messaging capabilities to streamline loan servicing workflows, reduce resolution times for servicing issues, and elevate the overall borrower experience.
Focus on Digital Solutions: This collaboration addresses the increasing demand for mobile-first communication in the financial sector, leveraging Conduent's expertise in digital loan management and SBT's consumer-centric messaging technology.
Operational Efficiency: The partnership is expected to automate routine communications, lower collection costs, and create a more productive workflow, ultimately delivering a digital-first experience for clients in the consumer finance industry.
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Conduent Appoints New CEO Harsha V. Agadi, Board Chair Transition
- Leadership Change: Conduent has appointed Harsha V. Agadi as CEO effective immediately, while he steps down as Chairman, with Margarita Paláu-Hernández taking over as independent Chair, demonstrating the company's swift decision-making in executive transitions.
- Former CEO Departure: Cliff Skelton will resign from his roles as CEO, President, and Board member, marking a strategic shift as the company faces revenue declines and market challenges, which may impact future operational directions.
- Board Structure Adjustment: The appointment of new Chair Margarita Paláu-Hernández aims to enhance the board's independence and governance capabilities, thereby improving decision-making efficiency in a complex market environment.
- Market Reaction Expectations: This leadership transition may have a short-term impact on Conduent's stock price, particularly as the company seeks to stabilize revenue amidst AI-driven expansion and government policy challenges.

Conduent Appoints Harsha Agadi as CEO, Aiming for Growth Acceleration
- Leadership Transition: Conduent has appointed Harsha V. Agadi as CEO while Margarita Paláu-Hernández takes over as independent Chair of the Board, aiming to leverage Agadi's leadership experience for future growth.
- Experienced CEO: Agadi brings over 35 years of executive leadership and corporate governance experience, having served as CEO for multiple Fortune 50 companies, which is expected to enhance Conduent's competitive position in the market.
- Clear Strategic Goals: Agadi emphasized a focus on accelerating company growth and delivering long-term value for clients, shareholders, and employees, reflecting Conduent's ambition in the digital business solutions sector.
- Board Confidence: New Chair Paláu-Hernández expressed confidence in Agadi's leadership, highlighting the Board's support and trust in the company's future development, indicating stability in the governance structure.









