SingTel Shares Drop Following Optus Network Outage Tied to Emergency Call Issues and Fatalities
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 22 2025
0mins
Source: Reuters
Technical Failure Impact: Singapore Telecommunications' shares dropped over 2% following a 13-hour disruption of emergency call services at its unit Optus, linked to four deaths.
Investigation Findings: CEO Stephen Rue stated that the failure was due to established processes not being followed during a network upgrade, affecting around 600 customers in Australia.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
