She ignored 'scam' texts telling her she owed money. It backfired

Spam and Phishing Risks: Many Americans are overwhelmed by spam messages, including phishing texts about unpaid tolls, leading to a situation where legitimate communications may be ignored, as experienced by a California resident who mistakenly deleted important notifications from her tolling agency.

Tips for Identifying Scams: Experts suggest verifying the legitimacy of suspicious messages by checking sender information, avoiding urgent language, confirming expectations, and directly visiting official websites or apps to ensure safety against scams.