Optus Experiences New Outage Affecting Emergency Calls in Australia
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 29 2025
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Source: Reuters
Recent Outages: Optus experienced an emergency call outage in Dapto, south of Sydney, affecting 4,500 people, just 10 days after a previous outage linked to four deaths due to delayed emergency assistance.
Government Response: The Australian government is demanding answers from Optus, with Singtel Group CEO Yuen Kuan Moon scheduled to meet with Communications Minister Anika Wells to discuss the issues and ensure cooperation in addressing the outages.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
