DS Smith survey: 60% of Americans receive damaged goods online
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Nov 20 2024
0mins
Source: Yahoo Finance
Survey Findings: A survey by The Harris Poll reveals that 60% of Americans have received damaged goods from online shopping, with food, clothing, and health products being the most affected.
DS Smith's Innovations: DS Smith is utilizing advanced testing technology and accelerometers to improve packaging design, aiming to reduce damage during transit and enhance customer satisfaction.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.








