Conduent Opens AI Experience Center in New Jersey to Drive Business Transformation
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jan 13 2026
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Source: Businesswire
- AI Experience Center Launch: Conduent has opened its AI Experience Center at its headquarters in Florham Park, New Jersey, aimed at enhancing customer satisfaction and business performance through AI and GenAI solutions, showcasing its innovative capabilities in commercial, transportation, and government sectors.
- Strategic Partnerships Accelerate Innovation: Collaboration with Microsoft enables Conduent to leverage the Azure OpenAI Service to accelerate solution development, initially focusing on end-user engagement, healthcare claims processing, and fraud detection, driving business transformation.
- Functional Area Demonstrations: The AI Experience Center highlights Conduent's capabilities in improving user interactions, streamlining core operations, and optimizing enterprise functions, emphasizing its ability to solve complex industry challenges through in-depth demonstrations that enhance customer experience.
- Significant Digital Transformation Impact: Conduent processes approximately $85 billion in government payments annually, supports 2.3 billion customer service interactions, and handles nearly 13 million tolling transactions daily, underscoring its critical role in digital transformation and customer service.
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Analyst Views on CNDT
Wall Street analysts forecast CNDT stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for CNDT is 7.00 USD with a low forecast of 7.00 USD and a high forecast of 7.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
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Moderate Buy
Current: 1.520
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7.00
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Current: 1.520
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7.00
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About CNDT
Conduent Incorporated is a global technology-led business process solutions and services company. The Company’s Commercial segment provides business process services that span its clients’ business processes end-to-end from the front-office to the back-office for a variety of commercial industries. Its technology-led solutions and services include Customer Experience Management (CXM), Business Operations Solutions (BOS), Healthcare Claims and Administration Solutions and Human Capital Solutions (HCS). Its Government segment provides government-centric services and solutions to U.S. federal, state, local and foreign governments for public assistance, healthcare programs and administration, transaction processing, payment services and case management. Its Transportation segment provides systems, support and revenue-generating solutions to government transportation agency clients. It delivers mission-critical tolling, transit and digital payment solutions that streamline operations.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Conduent Appoints New CEO Harsha V. Agadi, Board Chair Transition
- Leadership Change: Conduent has appointed Harsha V. Agadi as CEO effective immediately, while he steps down as Chairman, with Margarita Paláu-Hernández taking over as independent Chair, demonstrating the company's swift decision-making in executive transitions.
- Former CEO Departure: Cliff Skelton will resign from his roles as CEO, President, and Board member, marking a strategic shift as the company faces revenue declines and market challenges, which may impact future operational directions.
- Board Structure Adjustment: The appointment of new Chair Margarita Paláu-Hernández aims to enhance the board's independence and governance capabilities, thereby improving decision-making efficiency in a complex market environment.
- Market Reaction Expectations: This leadership transition may have a short-term impact on Conduent's stock price, particularly as the company seeks to stabilize revenue amidst AI-driven expansion and government policy challenges.
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Conduent Appoints Harsha Agadi as CEO, Aiming for Growth Acceleration
- Leadership Transition: Conduent has appointed Harsha V. Agadi as CEO while Margarita Paláu-Hernández takes over as independent Chair of the Board, aiming to leverage Agadi's leadership experience for future growth.
- Experienced CEO: Agadi brings over 35 years of executive leadership and corporate governance experience, having served as CEO for multiple Fortune 50 companies, which is expected to enhance Conduent's competitive position in the market.
- Clear Strategic Goals: Agadi emphasized a focus on accelerating company growth and delivering long-term value for clients, shareholders, and employees, reflecting Conduent's ambition in the digital business solutions sector.
- Board Confidence: New Chair Paláu-Hernández expressed confidence in Agadi's leadership, highlighting the Board's support and trust in the company's future development, indicating stability in the governance structure.
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