ANZ in Australia Provides Counseling Following Early Job-Cut Notifications

Mistaken Email Notification: ANZ Group mistakenly sent automated emails to some staff in its retail division, informing them of job cuts before official notifications were made.

Apology and Support Offered: The bank apologized for the error and offered psychological counselling to affected employees, emphasizing the need for respectful communication during organizational changes.

Strategic Review Under New CEO: The incident occurred as ANZ undergoes a strategic review led by new CEO Nuno Matos, who was appointed in May.

Union's Response: The Finance Sector Union criticized the bank's handling of the situation, stating that the chaotic pace of changes under the new CEO contributed to the blunder.