Australian court rules Telstra misled customers about internet speed
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 21 2025
0mins
Source: Reuters
Court Ruling Against Telstra: Australia's federal court has ruled that Telstra misled nearly 9,000 customers regarding a downgrade in their broadband upload speeds without informing them or adjusting charges, as stated by the Australian Competition & Consumer Commission (ACCC).
Next Steps and Reactions: The ACCC is pursuing penalties and compensation for affected consumers, while Telstra expressed disappointment with the ruling but plans to review the decision before deciding on further actions.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
