Australia imposes $12 million penalty on Telstra for deceiving customers about internet speeds.
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Oct 03 2025
0mins
Source: Reuters
Telstra Fined for Service Changes: Telstra has been fined A$18 million by the Federal Court for reducing internet speeds for approximately 9,000 customers without prior notification, as reported by the Australian Competition and Consumer Commission (ACCC).
Customer Compensation and Remediation: The company will compensate affected customers with A$15 for each month they were on the lower-speed plan and is currently completing remediation efforts for those impacted.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
